2017 Mercedes-Benz AMG C43 Owner Complaints

The contact owns a 2017 Mercedes-Benz AMG C43. The contact stated that the front driver’s side seat belt failed to retract as intended. No warning light was illuminated. The vehicle was taken to a local dealer for diagnosis but was not repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V032000 (Seat Belt); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

NHTSA ID

11607489

Incident

Aug 15, 2023

Mileage

70,000 mi

Both front seat belts on the driver and passenger side fail to retract. Looking up my car model I found the following: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection." However my vin number was not marked for the repair and the dealer refused to cover it. I ended up paying for the repair out of pocket for safety.

NHTSA ID

11521132

Incident

Apr 18, 2023

The contact owns a 2017 Mercedes-Benz AMG C43. The contact stated that after the dealer performed an unknown recall repair and Honda of Newnan (391 Newnan Crossing Bypass, Newnan, GA 30265) replaced the ball joints and axles, the contact noticed that the roof panel had detached, causing the front panel to loosen, and the driver's side air bag was visible. Additionally, the front driver's side seat belt failed to retract. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Numbers: 21V197000 (Structure) and 21V032000 (Seat Belts) however, the VIN was not included in the recalls. The failure mileage was approximately 58,237.

NHTSA ID

11515931

Incident

Apr 4, 2023

Mileage

58,237 mi

The contact owns a 2017 Mercedes-Benz C43 AMG. The vehicle had previously been serviced under NHTSA Campaign Number: 21V197000 (Structure). The contact stated while driving 60 MPH, the sunroof glass was rattling. The contact pulled off the exit to check the sunroof. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and the contact was awaiting a callback. The failure mileage was approximately 85,000.

NHTSA ID

11466273

Incident

May 9, 2022

Mileage

85,000 mi

The contact owns a 2017 Mercedes-Benz AMG C43. The contact stated that the driver’s and passenger’s side front seat belt retractors had malfunctioned, and the seat belts would not retract after unlocking. The vehicle was taken to the local dealer who performed the recall repair under the NHTSA Campaign Number: 21V032000 (Seat Belts). The contact indicated that after retrieving the vehicle, the failure was still present. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 50,000.

NHTSA ID

11437625

Incident

Mar 21, 2021

Mileage

50,000 mi

The contact owns a 2017 Mercedes-Benz C43 AMG. The contact received a recall notification for NHTSA Campaign Number: 21V032000 (Seat Belts) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11429506

Incident

Aug 17, 2021

VEHICLE JERKS VERY VIOLENTLY WHEN ACCELERATING OR USING PADDLE SHIFTERS (IN MANUAL MODE). OTHER OWNERS SEEM TO ENCOUNTER SAME ISSUE

NHTSA ID

11416040

Incident

Mar 15, 2019

Mileage

13,000 mi

WHEEL LIPS ON THIS VEHICLE DEFORM WITH LITTLE PROVOCATION RESULTING IN RAPID AIR LOSS, LOSS OF HANDLING AND IN EXTREME CASES A CRASH. THE SHAPE OF THESE WHEELS DEVIATES FROM OTHER ALLOY WHEELS IN A WAY THAT PROMOTES THIS BEHAVIOR. THE CURVE OF THE RIM BARREL BETWEEN THE LIPS (ALSO KNOW AS THE BELL) IS MUCH SHALLOWER THAN MANY OTHER WHEELS. THE RESULT IS THAT THE ANGLE AT WHICH THE BARREL MEETS THE LIPS IS CLOSER TO A RIGHT ANGLE THAN COMMON. THE BARREL MEETING THE LIP AT AN ANGLE CLOSER TO PARALLEL WITH THE PAVEMENT GREATLY INCREASE THE RISK THAT SUDDEN DEFLATION COULD OCCUR RESULTING IN THE AFOREMENTIONED SAFETY ISSUES.

NHTSA ID

11407326

Incident

Dec 27, 2019

Mileage

19,500 mi

DOCUMENTATION ERRORS AND OMISSIONS MISINFORMATION REGARDING PROPER REPLACEMENT WHEEL. THIS MISINFORMATION COULD RESULT IN WHEELS WITH IMPROPER FIT BEING INSTALL POTENTIALLY RESULTING IN ABNORMAL HANDLING, DIMINISHED BRAKING PERFORMANCE AND IN EXTREME CASES POSSIBLE SEPARATION OF THE WHEEL FROM THE VEHICLE AT HIGH SPEED. MERCEDES PARTS WEB SITE, HTTPS://MBPARTS.MBUSA.COM, LISTS PARTS 205-401-11-00-7X23 FRONT AND 205-401-12-00-7X23 REAR AS THE PROPER REPLACEMENT WHEELS. THE SELLING DEALER, MERCEDES-BENZ OF FLEMINGTON, NJ INSISTS THAT THESE ARE NOT THE PROPER WHEELS BUT PARTS 205-401-48-00-7X23 FRONT AND 205-401-72-00-7X23 REAR ARE THE PROPER WHEELS. ALL THESE WHEELS ARE AVAILABLE FROM NUMEROUS RESELLERS. PURCHASING AND INSTALLING THE HTTPS://MBPARTS.MBUSA.COM LISTED WHEELS COULD RESULT IN THE AFOREMENTIONED SAFETY ISSUES.

NHTSA ID

11407324

Incident

Apr 9, 2021

Mileage

25,000 mi

THE WHEELS ON MY TIRES WILL CRACK AT THE SLIGHTEST STRESS FROM THE ROAD. IT COULD BE A BUMP, A TINY POT HOLE, EVEN A STICK, AND THESE TIRES WILL BECOME DEFECTIVE, EITHER BY CRACKING, BECOMING FLAT OR THE WHEEL BECOMING COMPLETELY IMMOBLIZED. I HAVE BEEN STRANDED ON THE ROAD IN THE MIDDLE OF THE NIGHT FOR HOURS BECAUSE OF THESE DEFECTIVE TIRES. I'VE COME INTO WORK UN-SHOWERED WITH NO SLEEP, BECAUSE I WAS STRANDED FOR SOMETIMES UP TO 12 HOURS BEFORE I WOULD GET HELP. ITS HAPPENED AT LEAST ONCE A MONTH FOR THE PAST 4 YEARS. THERE IS NO WAY THESE TIRES PASSED EVEN BASIC INSPECTION. THEY ARE DANGER TO ANYONE USING THEM.

NHTSA ID

11390221

Incident

Jan 11, 2021

Mileage

50,000 mi

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C43 AMG. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE TOP OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND BECAME AWARE OF A MASSIVE FRACTURE IN THE SUN ROOF. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,929.

NHTSA ID

11328502

Incident

Jun 12, 2020

Mileage

32,929 mi

TL* THE CONTACT OWNED A 2017 MERCEDES BENZ C43 AMG. THE CONTACT STATED THAT WHILE DRIVING AT 63 MPH IN THE RAIN, LOSS CONTROL OF THE VEHICLE AS IT SLED TO THE LEFT AND CRASHED INTO THE GUARD RAIL. THE INCIDENT OF MARCH 12TH DID NOT FEEL LIKE I HAD HYDRO-PLANNED. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED SUCH AS AIR BAGS FAILURE, SHOCK FAILURE, SUSPENSION FAILURE AND TRACK FAILURE. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE VEHICLE'S DRIVER'S SIDE WAS DAMAGED UNDER THE FRONT BUMPER AND THE FRAME WAS DAMAGED BEYOND REPAIR. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE STEERING WAS EXTENSIVELY DAMAGED AND A FAILURE CAUSE COULD NOT BE DETERMINED. THE CONTACT RESEARCHED THE FAILURE ON-LINE AND BELIEVES THAT THE ELECTRIC STEERING WAS DEFECTIVE AND MAY BE A CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR ELECTRICAL STEERING. DURING THE INSPECTION OF THE VEHICLE BY PENSKE AUTO COLLISION CENTER, THE TECHNICIAN COULD NOT TELL IF THE STEERING DAMAGE WAS SUSTAINED DURING THE COLLISION OR AS A RESULT OF A DEFECT. THEY ALSO FOUND DAMAGE TO THE REAR DRIVE UNIT ALTHOUGH, AS VERY VISIBLE IN THE PHOTOS, THE VEHICLE STRUCK THE BARRIER WITH THE FRONT LEFT (DRIVER'S SIDE) PORTION OF THE FRONT BUMPER. THE REAR OF THE CAR NEVER SLAMMED INTO THE BARRIER BUT DID SCRAPE ALONG THE DRIVER'S SIDE MOMENTARILY BUT THERE WAS NO IMPACT. THE COLLISION CENTER COULD NOT ACCOUNT FOR THE DAMAGE TO THE REAR DRIVE UNIT. IN RESEARCH, I FOUND A FEW MENTIONS AND COMPLAINTS OF THE REAR AXLE DISENGAGING WHICH COULD CAUSE LOSS OF CONTROL. THE VEHICLE WAS TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER HAD BEEN CONTACTED. THE FAILURE MILEAGE WAS 32,000. *DT*JB

NHTSA ID

11319155

Incident

Mar 12, 2020

Mileage

32,000 mi

2017 MERCEDES BENZ C43. CONSUMER WRITES IN REGARDS TO FRONT SEATBACK LOCK SAFETY RECALL. *LD *JS

NHTSA ID

11280111

Incident

Jul 1, 2019

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C43A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V130000 (SEATS). THE CONTACT STATED THAT MERCEDES-BENZ OF DANBURY (LOCATED AT100 FEDERAL RD, DANBURY, CT 06810, (203) 778-6333) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11207456

Incident

Feb 28, 2019

IN REGARD TO CONTINENTAL TIRES.THE WHEELS CRACK AT THE SLIGHTEST RESISTANCE. THE WHEELS CONSTANTLY NEED AIR PLACED IN THEM SOMETIMES TWICE A WEEK. IN A YEAR I HAVE HAD TO REPLACE 12 TIRES DUE TO CRACKING AT THE SLIGHTEST IMPACT. THE WHEELS DO NOT LAST 50 MILES AFTER BEING FLAT THEY ARE DESTROYED THE MINUTE THEY HIT IMPACT. THESE ARE DANGEROUS TIRES FOR ANYONE AND THESE NEED TO BE RECALLED.

NHTSA ID

11191483

Incident

Apr 3, 2018

Mileage

30 mi

TL* THE CONTACT LEASED A 2017 MERCEDES-BENZ C43 AMG EQUIPPED WITH PIRELLI P ZERO ALL SEASON TIRES, SIZE: P225/40/R19 (NA). ON SEVERAL OCCASIONS, THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. ALSO, THE FRONT DRIVER AND PASSENGER TIRES EXPERIENCED BLOWOUTS AND CRACKED RIMS. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF NANUET (99 NY-304, NANUET, NY 10954, (845) 624-1500) TO BE DIAGNOSED, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT STATED THAT BOTH FRONT TIRES WERE REPLACED ELEVEN TIMES. THE VEHICLE MANUFACTURER WAS NOTIFIED. THE TIRE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 3,997.

NHTSA ID

11166516

Incident

Aug 12, 2017

Mileage

3,997 mi

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C43 AMG EQUIPPED WITH CONTINENTAL TIRES. THE FRONT TIRES WERE SIZE: 225/40/R19 93Y AND THE REAR TIRES WERE SIZE: 255/35/R19 96Y (NA). THE CONTACT STATED THAT THE SIDEWALLS OF THE TIRES WERE SO THIN THAT THE TIRES WOULD BLOW OUT WHILE DRIVING OVER SMALL POTHOLES. THE CONTACT EXPERIENCED SIX TIRE FAILURES OVER THE LAST FIFTEEN MONTHS. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF UNION (2585 US-22, UNION, NJ 07083, (908) 379-7200) AND THE TIRES WERE REPLACED AT THE CONTACT'S EXPENSE. THE TIRE MANUFACTURER ACKNOWLEDGED THE TIRE FAILURES, BUT OFFERED NO ASSISTANCE. THE MERCEDES-BENZ MANUFACTURER ALSO ACKNOWLEDGED THE FAILURES, BUT BLAMED THE CONTACT FOR NOT PURCHASING THE EXTRA TIRE INSURANCE AT THE TIME OF PURCHASE. THE MANUFACTURER INITIALLY OFFERED A DISCOUNT TO PURCHASE THE TIRE INSURANCE. THE CONTACT WAS LATER OFFERED TO END THE LEASE OF THE VEHICLE AND THE MANUFACTURER OFFERED A DISCOUNT ON LEASING OR PURCHASING ANOTHER MERCEDES-BENZ VEHICLE. THE CONTACT WANTED THE TIRES AND RIMS REPLACED WITH STANDARD 18-INCH TIRES, BUT THE MANUFACTURER REFUSED BECAUSE THE COST WAS TOO HIGH. THE TIRE LINES, DOT NUMBERS, VIN, AND TIRE AND VEHICLE FAILURE MILEAGES WERE NOT AVAILABLE.

NHTSA ID

11129338

Incident

Aug 23, 2017

THE PARKING BRAKE WON'T RELEASE SOMETIMES AFTER DOING EVERYTHING THAT THE MANUAL AND MERCEDES BENZ RECOMMENDS. I'VE BEEN STRANDED FOR OVER 30 MINUTES. I'VE PULLED THE BRAKE RELEASE FOR OVER 10 SECONDS AND PUT THE CAR IN GEAR AND TURNED IF OFF AND ON. TWICE THE PARKING BRAKE LIGHT HAS COME ON WHEN DRIVING.

NHTSA ID

11103718

Incident

Jun 20, 2018

Mileage

11,700 mi

AT START-UP, THE PARKING BRAKE LIGHT COMES ON AND CAN'T BE TURNED OFF. THIS HAPPENED SEVERAL TIMES. THE PARKING BRAKE LIGHT COMES ON WHILE DRIVING ONE DAY AT START-UP THE BRAKE WOULD NOT RELEASE FOR 30 MINUTES WHILE TRYING VARIOUS METHODS RECOMMENDED BY MERCEDES BENZ SUPPORT AND THE OPERATORS MANUAL. THE BRAKE LIGHT HAS COME ON WHEN IT STARTS UP AND THE PARKING BRAKE COULD NOT BE RELEASED PREVENTING THE CAR FROM MOVING. ALSO THE WARNING LIGHT COMES ON WHEN DRIVING. I WILL UPLOAD A PICTURE OF THIS.

NHTSA ID

11103688

Incident

Jun 22, 2018

Mileage

11,700 mi

TIRE FAILURE WHILE DRIVING. TREAD SEPARATED FROM SIDEWALL. MAYBE RELATED TO PIRELLI RECALL 16T018000. TIRE MANUFACTURED 05-17 AND DOT CE X2 T120 AND ECE HOMOLOGATION SYMBOL IS E4 0271937.

NHTSA ID

11099895

Incident

Jun 4, 2018

Mileage

10,000 mi

VEHICLE HAS INSUFFICIENT ELECTRICAL GROUNDING THAT CAN LEAD TO AN INADVERTENT DEPLOYMENT OF THE DRIVER AIRBAG. MERCEDES REFUSES TO INFORM ME OF A DATE THAT THE VEHICLE WILL BE REPAIRED. I WAS SENT A LETTER FROM MERCEDES DATED NOVEMBER 2017 AND THE DEALERS AND THE MANUFACTURE WILL NOT GIVE ME A DATE. I AM UNSURE AS I DRIVE THE AUTO THAT THE AIRBAG WILL DEPLOY CAUSING AND ACCIDENT AND INJURY TO MYSELF. WHY CAN'T THE VEHICLE BE REPAIRED IN A TIMELY MANNER? I AM NOW IN THE 5TH MONTH AND WONDERING IF I AM DRIVING A TIME BOMB.

NHTSA ID

11083593

Incident

Nov 3, 2017

THE CAR ENTERS LIMP MODE IN THE HIGHWAY WHERE IT LOOSES ALL THE POWER AND WARNING POPS UP AS ACTIVE BRAKE ASSIST IS INOPERATIVE, TRACTION CONTROL LIGHTS COME ON AS WELL. IF YOU MANAGE TO GLIDE THE CAR TO A STOP AND RESTART THE CAR, THE CAR STARTS TO BACK UP AS NORMAL. TOOK THE CAR FOR SERVICE SEVERAL TIMES, INTAKE AIRFLOW SENSOR WAS REPLACED BUT THE CAR STILL HAS THE SAME ISSUE. UPON SEARCHING ONLINE, THIS IS A VERY WELL KNOWN ISSUE WITH THE NEWER MECEDES CARS WHERE THE CAR GOES INTO A SAFETY MODE WHERE THE ENGINE CUTS ALL THE POWER TURNING THE SITUATION INTO A EVEN MORE DANGEROUS SCENARIO. AS PART OF THE SAFETY MODE, IF THE CAR LOOSES ALL THE POWER, THEN THERE IS FEW THINGS THAT CAN BE DONE TO COME OUT OF IT. THIS IS A MAJOR SAFETY CONCERN AS REPEATED OCCURENCE OF THIS PROBLEM HAS THE ABILITY TO CAUSE A SEVERE ACCIDENT.

NHTSA ID

11048503

Incident

Nov 2, 2017

Mileage

15,000 mi

TAKATA RECALL I RECIEVED THE NOTIFICATION FROM TAKATA AIRBAG INFLATORS AT HOME. I CALLED MY DEALER AND THEY DIDN'T AGREE THAT MY CAR HAVE A RECALL FOR AIRBAGS. I CALLED THE MERCEDES BENZ PRINCIPAL OFFICE AND THEY ALSO DENIED I HAVE PROBLMES WITH AIRBAGS. THE WEBSITE OF AIRBAGRECALL.COM SHOWED ACTIVE RECALLS WHEN I PUT MY VIN NUMBER IT SHOWED THAT I HAVE THE PROBLEM.OCT 6 2017 RECALL NUMBER 17V627.MANUFACTURES RECALL NUMBER 2017100005. I FEEL IN RISK TO DRIVE MY CAR AND I NEED IT URGENT. PLEASE I NEED HELP.

NHTSA ID

11039624

Incident

Oct 6, 2017