RoadVitals

2017 Mercedes-Benz AMG C43 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
Latest Aug 9, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
13
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Mercedes-Benz AMG C43, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Other / unspecified517.2%
  • Seat belts517.2%
  • Brakes26.9%
  • Driver assistance26.9%
  • Engine26.9%
  • Interior & seats26.9%
  • Powertrain (other)26.9%
  • Airbags26.9%
  • Body & structure26.9%
  • Tires & wheels26.9%
  • Steering13.4%
  • Visibility13.4%
  • Electrical13.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

5
reports

From owner reports, verbatim

WHEEL LIPS ON THIS VEHICLE DEFORM WITH LITTLE PROVOCATION RESULTING IN RAPID AIR LOSS, LOSS OF HANDLING AND IN EXTREME CASES A CRASH. THE SHAPE OF THESE WHEELS DEVIATES FROM OTHER ALLOY WHEELS IN A WAY THAT PROMOTES THIS BEHAVIOR. THE CURVE OF THE RIM BARREL BETWEEN THE LIPS (ALSO KNOW AS THE BELL) IS MUCH SHALLOWER THAN MANY OTHER WHEELS. THE RESULT IS THAT THE ANGLE AT WHICH THE BARREL MEETS THE LIPS IS CLOSER TO A RIGHT ANGLE THAN COMMON. THE BARREL MEETING THE LIP AT AN ANGLE CLOSER TO PARALLEL WITH THE PAVEMENT GREATLY INCREASE THE RISK THAT SUDDEN DEFLATION COULD OCCUR RESULTING IN THE AFOREMENTIONED SAFETY ISSUES.

NHTSA ID 11407326 · filed Apr 9, 2021

DOCUMENTATION ERRORS AND OMISSIONS MISINFORMATION REGARDING PROPER REPLACEMENT WHEEL. THIS MISINFORMATION COULD RESULT IN WHEELS WITH IMPROPER FIT BEING INSTALL POTENTIALLY RESULTING IN ABNORMAL HANDLING, DIMINISHED BRAKING PERFORMANCE AND IN EXTREME CASES POSSIBLE SEPARATION OF THE WHEEL FROM THE VEHICLE AT HIGH SPEED. MERCEDES PARTS WEB SITE, HTTPS://MBPARTS.MBUSA.COM, LISTS PARTS 205-401-11-00-7X23 FRONT AND 205-401-12-00-7X23 REAR AS THE PROPER REPLACEMENT WHEELS. THE SELLING DEALER, MERCEDES-BENZ OF FLEMINGTON, NJ INSISTS THAT THESE ARE NOT THE PROPER WHEELS BUT PARTS 205-401-48-00-7X23 FRONT AND 205-401-72-00-7X23 REAR ARE THE PROPER WHEELS. ALL THESE WHEELS ARE AVAILABLE FROM NUMEROUS RESELLERS. PURCHASING AND INSTALLING THE HTTPS://MBPARTS.MBUSA.COM LISTED WHEELS COULD RESULT IN THE AFOREMENTIONED SAFETY ISSUES.

NHTSA ID 11407324 · filed Apr 9, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

5
reports

From owner reports, verbatim

The contact owns a 2017 Mercedes-Benz AMG C43. The contact stated that the front driver’s side seat belt failed to retract as intended. No warning light was illuminated. The vehicle was taken to a local dealer for diagnosis but was not repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V032000 (Seat Belt); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

NHTSA ID 11607489 · filed Aug 9, 2024

Both front seat belts on the driver and passenger side fail to retract. Looking up my car model I found the following: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection." However my vin number was not marked for the repair and the dealer refused to cover it. I ended up paying for the repair out of pocket for safety.

NHTSA ID 11521132 · filed May 9, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

2
reports

From owner reports, verbatim

THE PARKING BRAKE WON'T RELEASE SOMETIMES AFTER DOING EVERYTHING THAT THE MANUAL AND MERCEDES BENZ RECOMMENDS. I'VE BEEN STRANDED FOR OVER 30 MINUTES. I'VE PULLED THE BRAKE RELEASE FOR OVER 10 SECONDS AND PUT THE CAR IN GEAR AND TURNED IF OFF AND ON. TWICE THE PARKING BRAKE LIGHT HAS COME ON WHEN DRIVING.

NHTSA ID 11103718 · filed Jun 25, 2018

AT START-UP, THE PARKING BRAKE LIGHT COMES ON AND CAN'T BE TURNED OFF. THIS HAPPENED SEVERAL TIMES. THE PARKING BRAKE LIGHT COMES ON WHILE DRIVING ONE DAY AT START-UP THE BRAKE WOULD NOT RELEASE FOR 30 MINUTES WHILE TRYING VARIOUS METHODS RECOMMENDED BY MERCEDES BENZ SUPPORT AND THE OPERATORS MANUAL. THE BRAKE LIGHT HAS COME ON WHEN IT STARTS UP AND THE PARKING BRAKE COULD NOT BE RELEASED PREVENTING THE CAR FROM MOVING. ALSO THE WARNING LIGHT COMES ON WHEN DRIVING. I WILL UPLOAD A PICTURE OF THIS.

NHTSA ID 11103688 · filed Jun 24, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNED A 2017 MERCEDES BENZ C43 AMG. THE CONTACT STATED THAT WHILE DRIVING AT 63 MPH IN THE RAIN, LOSS CONTROL OF THE VEHICLE AS IT SLED TO THE LEFT AND CRASHED INTO THE GUARD RAIL. THE INCIDENT OF MARCH 12TH DID NOT FEEL LIKE I HAD HYDRO-PLANNED. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED SUCH AS AIR BAGS FAILURE, SHOCK FAILURE, SUSPENSION FAILURE AND TRACK FAILURE. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE VEHICLE'S DRIVER'S SIDE WAS DAMAGED UNDER THE FRONT BUMPER AND THE FRAME WAS DAMAGED BEYOND REPAIR. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE STEERING WAS EXTENSIVELY DAMAGED AND A FAILURE CAUSE COULD NOT BE DETERMINED. THE CONTACT RESEARCHED THE FAILURE ON-LINE AND BELIEVES THAT THE ELECTRIC STEERING WAS DEFECTIVE AND MAY BE A CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR ELECTRICAL STEERING. DURING THE INSPECTION OF THE VEHICLE BY PENSKE AUTO COLLISION CENTER, THE TECHNICIAN COULD NOT TELL IF THE STEERING DAMAGE WAS SUSTAINED DURING THE COLLISION OR AS A RESULT OF A DEFECT. THEY ALSO FOUND DAMAGE TO THE REAR DRIVE UNIT ALTHOUGH, AS VERY VISIBLE IN THE PHOTOS, THE VEHICLE STRUCK THE BARRIER WITH THE FRONT LEFT (DRIVER'S SIDE) PORTION OF THE FRONT BUMPER. THE REAR OF THE CAR NEVER SLAMMED INTO THE BARRIER BUT DID SCRAPE ALONG THE DRIVER'S SIDE MOMENTARILY BUT THERE WAS NO IMPACT. THE COLLISION CENTER COULD NOT ACCOUNT FOR THE DAMAGE TO THE REAR DRIVE UNIT. IN RESEARCH, I FOUND A FEW MENTIONS AND COMPLAINTS OF THE REAR AXLE DISENGAGING WHICH COULD CAUSE LOSS OF CONTROL. THE VEHICLE WAS TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER HAD BEEN CONTACTED. THE FAILURE MILEAGE WAS 32,000. *DT*JB

NHTSA ID 11319155 · filed Mar 24, 2020

THE CAR ENTERS LIMP MODE IN THE HIGHWAY WHERE IT LOOSES ALL THE POWER AND WARNING POPS UP AS ACTIVE BRAKE ASSIST IS INOPERATIVE, TRACTION CONTROL LIGHTS COME ON AS WELL. IF YOU MANAGE TO GLIDE THE CAR TO A STOP AND RESTART THE CAR, THE CAR STARTS TO BACK UP AS NORMAL. TOOK THE CAR FOR SERVICE SEVERAL TIMES, INTAKE AIRFLOW SENSOR WAS REPLACED BUT THE CAR STILL HAS THE SAME ISSUE. UPON SEARCHING ONLINE, THIS IS A VERY WELL KNOWN ISSUE WITH THE NEWER MECEDES CARS WHERE THE CAR GOES INTO A SAFETY MODE WHERE THE ENGINE CUTS ALL THE POWER TURNING THE SITUATION INTO A EVEN MORE DANGEROUS SCENARIO. AS PART OF THE SAFETY MODE, IF THE CAR LOOSES ALL THE POWER, THEN THERE IS FEW THINGS THAT CAN BE DONE TO COME OUT OF IT. THIS IS A MAJOR SAFETY CONCERN AS REPEATED OCCURENCE OF THIS PROBLEM HAS THE ABILITY TO CAUSE A SEVERE ACCIDENT.

NHTSA ID 11048503 · filed Nov 26, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

2
reports

From owner reports, verbatim

VEHICLE JERKS VERY VIOLENTLY WHEN ACCELERATING OR USING PADDLE SHIFTERS (IN MANUAL MODE). OTHER OWNERS SEEM TO ENCOUNTER SAME ISSUE

NHTSA ID 11416040 · filed May 11, 2021

THE CAR ENTERS LIMP MODE IN THE HIGHWAY WHERE IT LOOSES ALL THE POWER AND WARNING POPS UP AS ACTIVE BRAKE ASSIST IS INOPERATIVE, TRACTION CONTROL LIGHTS COME ON AS WELL. IF YOU MANAGE TO GLIDE THE CAR TO A STOP AND RESTART THE CAR, THE CAR STARTS TO BACK UP AS NORMAL. TOOK THE CAR FOR SERVICE SEVERAL TIMES, INTAKE AIRFLOW SENSOR WAS REPLACED BUT THE CAR STILL HAS THE SAME ISSUE. UPON SEARCHING ONLINE, THIS IS A VERY WELL KNOWN ISSUE WITH THE NEWER MECEDES CARS WHERE THE CAR GOES INTO A SAFETY MODE WHERE THE ENGINE CUTS ALL THE POWER TURNING THE SITUATION INTO A EVEN MORE DANGEROUS SCENARIO. AS PART OF THE SAFETY MODE, IF THE CAR LOOSES ALL THE POWER, THEN THERE IS FEW THINGS THAT CAN BE DONE TO COME OUT OF IT. THIS IS A MAJOR SAFETY CONCERN AS REPEATED OCCURENCE OF THIS PROBLEM HAS THE ABILITY TO CAUSE A SEVERE ACCIDENT.

NHTSA ID 11048503 · filed Nov 26, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

2017 MERCEDES BENZ C43. CONSUMER WRITES IN REGARDS TO FRONT SEATBACK LOCK SAFETY RECALL. *LD *JS

NHTSA ID 11280111 · filed Nov 18, 2019

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C43A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V130000 (SEATS). THE CONTACT STATED THAT MERCEDES-BENZ OF DANBURY (LOCATED AT100 FEDERAL RD, DANBURY, CT 06810, (203) 778-6333) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID 11207456 · filed May 14, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

VEHICLE JERKS VERY VIOLENTLY WHEN ACCELERATING OR USING PADDLE SHIFTERS (IN MANUAL MODE). OTHER OWNERS SEEM TO ENCOUNTER SAME ISSUE

NHTSA ID 11416040 · filed May 11, 2021

THE CAR ENTERS LIMP MODE IN THE HIGHWAY WHERE IT LOOSES ALL THE POWER AND WARNING POPS UP AS ACTIVE BRAKE ASSIST IS INOPERATIVE, TRACTION CONTROL LIGHTS COME ON AS WELL. IF YOU MANAGE TO GLIDE THE CAR TO A STOP AND RESTART THE CAR, THE CAR STARTS TO BACK UP AS NORMAL. TOOK THE CAR FOR SERVICE SEVERAL TIMES, INTAKE AIRFLOW SENSOR WAS REPLACED BUT THE CAR STILL HAS THE SAME ISSUE. UPON SEARCHING ONLINE, THIS IS A VERY WELL KNOWN ISSUE WITH THE NEWER MECEDES CARS WHERE THE CAR GOES INTO A SAFETY MODE WHERE THE ENGINE CUTS ALL THE POWER TURNING THE SITUATION INTO A EVEN MORE DANGEROUS SCENARIO. AS PART OF THE SAFETY MODE, IF THE CAR LOOSES ALL THE POWER, THEN THERE IS FEW THINGS THAT CAN BE DONE TO COME OUT OF IT. THIS IS A MAJOR SAFETY CONCERN AS REPEATED OCCURENCE OF THIS PROBLEM HAS THE ABILITY TO CAUSE A SEVERE ACCIDENT.

NHTSA ID 11048503 · filed Nov 26, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

VEHICLE HAS INSUFFICIENT ELECTRICAL GROUNDING THAT CAN LEAD TO AN INADVERTENT DEPLOYMENT OF THE DRIVER AIRBAG. MERCEDES REFUSES TO INFORM ME OF A DATE THAT THE VEHICLE WILL BE REPAIRED. I WAS SENT A LETTER FROM MERCEDES DATED NOVEMBER 2017 AND THE DEALERS AND THE MANUFACTURE WILL NOT GIVE ME A DATE. I AM UNSURE AS I DRIVE THE AUTO THAT THE AIRBAG WILL DEPLOY CAUSING AND ACCIDENT AND INJURY TO MYSELF. WHY CAN'T THE VEHICLE BE REPAIRED IN A TIMELY MANNER? I AM NOW IN THE 5TH MONTH AND WONDERING IF I AM DRIVING A TIME BOMB.

NHTSA ID 11083593 · filed Apr 6, 2018

TAKATA RECALL I RECIEVED THE NOTIFICATION FROM TAKATA AIRBAG INFLATORS AT HOME. I CALLED MY DEALER AND THEY DIDN'T AGREE THAT MY CAR HAVE A RECALL FOR AIRBAGS. I CALLED THE MERCEDES BENZ PRINCIPAL OFFICE AND THEY ALSO DENIED I HAVE PROBLMES WITH AIRBAGS. THE WEBSITE OF AIRBAGRECALL.COM SHOWED ACTIVE RECALLS WHEN I PUT MY VIN NUMBER IT SHOWED THAT I HAVE THE PROBLEM.OCT 6 2017 RECALL NUMBER 17V627.MANUFACTURES RECALL NUMBER 2017100005. I FEEL IN RISK TO DRIVE MY CAR AND I NEED IT URGENT. PLEASE I NEED HELP.

NHTSA ID 11039624 · filed Oct 25, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

The contact owns a 2017 Mercedes-Benz AMG C43. The contact stated that after the dealer performed an unknown recall repair and Honda of Newnan (391 Newnan Crossing Bypass, Newnan, GA 30265) replaced the ball joints and axles, the contact noticed that the roof panel had detached, causing the front panel to loosen, and the driver's side air bag was visible. Additionally, the front driver's side seat belt failed to retract. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Numbers: 21V197000 (Structure) and 21V032000 (Seat Belts) however, the VIN was not included in the recalls. The failure mileage was approximately 58,237.

NHTSA ID 11515931 · filed Apr 7, 2023

The contact owns a 2017 Mercedes-Benz C43 AMG. The vehicle had previously been serviced under NHTSA Campaign Number: 21V197000 (Structure). The contact stated while driving 60 MPH, the sunroof glass was rattling. The contact pulled off the exit to check the sunroof. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and the contact was awaiting a callback. The failure mileage was approximately 85,000.

NHTSA ID 11466273 · filed May 26, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

2
reports

From owner reports, verbatim

TL* THE CONTACT LEASED A 2017 MERCEDES-BENZ C43 AMG EQUIPPED WITH PIRELLI P ZERO ALL SEASON TIRES, SIZE: P225/40/R19 (NA). ON SEVERAL OCCASIONS, THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. ALSO, THE FRONT DRIVER AND PASSENGER TIRES EXPERIENCED BLOWOUTS AND CRACKED RIMS. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF NANUET (99 NY-304, NANUET, NY 10954, (845) 624-1500) TO BE DIAGNOSED, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT STATED THAT BOTH FRONT TIRES WERE REPLACED ELEVEN TIMES. THE VEHICLE MANUFACTURER WAS NOTIFIED. THE TIRE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 3,997.

NHTSA ID 11166516 · filed Jan 11, 2019

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C43 AMG EQUIPPED WITH CONTINENTAL TIRES. THE FRONT TIRES WERE SIZE: 225/40/R19 93Y AND THE REAR TIRES WERE SIZE: 255/35/R19 96Y (NA). THE CONTACT STATED THAT THE SIDEWALLS OF THE TIRES WERE SO THIN THAT THE TIRES WOULD BLOW OUT WHILE DRIVING OVER SMALL POTHOLES. THE CONTACT EXPERIENCED SIX TIRE FAILURES OVER THE LAST FIFTEEN MONTHS. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF UNION (2585 US-22, UNION, NJ 07083, (908) 379-7200) AND THE TIRES WERE REPLACED AT THE CONTACT'S EXPENSE. THE TIRE MANUFACTURER ACKNOWLEDGED THE TIRE FAILURES, BUT OFFERED NO ASSISTANCE. THE MERCEDES-BENZ MANUFACTURER ALSO ACKNOWLEDGED THE FAILURES, BUT BLAMED THE CONTACT FOR NOT PURCHASING THE EXTRA TIRE INSURANCE AT THE TIME OF PURCHASE. THE MANUFACTURER INITIALLY OFFERED A DISCOUNT TO PURCHASE THE TIRE INSURANCE. THE CONTACT WAS LATER OFFERED TO END THE LEASE OF THE VEHICLE AND THE MANUFACTURER OFFERED A DISCOUNT ON LEASING OR PURCHASING ANOTHER MERCEDES-BENZ VEHICLE. THE CONTACT WANTED THE TIRES AND RIMS REPLACED WITH STANDARD 18-INCH TIRES, BUT THE MANUFACTURER REFUSED BECAUSE THE COST WAS TOO HIGH. THE TIRE LINES, DOT NUMBERS, VIN, AND TIRE AND VEHICLE FAILURE MILEAGES WERE NOT AVAILABLE.

NHTSA ID 11129338 · filed Sep 13, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNED A 2017 MERCEDES BENZ C43 AMG. THE CONTACT STATED THAT WHILE DRIVING AT 63 MPH IN THE RAIN, LOSS CONTROL OF THE VEHICLE AS IT SLED TO THE LEFT AND CRASHED INTO THE GUARD RAIL. THE INCIDENT OF MARCH 12TH DID NOT FEEL LIKE I HAD HYDRO-PLANNED. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED SUCH AS AIR BAGS FAILURE, SHOCK FAILURE, SUSPENSION FAILURE AND TRACK FAILURE. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE VEHICLE'S DRIVER'S SIDE WAS DAMAGED UNDER THE FRONT BUMPER AND THE FRAME WAS DAMAGED BEYOND REPAIR. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE STEERING WAS EXTENSIVELY DAMAGED AND A FAILURE CAUSE COULD NOT BE DETERMINED. THE CONTACT RESEARCHED THE FAILURE ON-LINE AND BELIEVES THAT THE ELECTRIC STEERING WAS DEFECTIVE AND MAY BE A CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR ELECTRICAL STEERING. DURING THE INSPECTION OF THE VEHICLE BY PENSKE AUTO COLLISION CENTER, THE TECHNICIAN COULD NOT TELL IF THE STEERING DAMAGE WAS SUSTAINED DURING THE COLLISION OR AS A RESULT OF A DEFECT. THEY ALSO FOUND DAMAGE TO THE REAR DRIVE UNIT ALTHOUGH, AS VERY VISIBLE IN THE PHOTOS, THE VEHICLE STRUCK THE BARRIER WITH THE FRONT LEFT (DRIVER'S SIDE) PORTION OF THE FRONT BUMPER. THE REAR OF THE CAR NEVER SLAMMED INTO THE BARRIER BUT DID SCRAPE ALONG THE DRIVER'S SIDE MOMENTARILY BUT THERE WAS NO IMPACT. THE COLLISION CENTER COULD NOT ACCOUNT FOR THE DAMAGE TO THE REAR DRIVE UNIT. IN RESEARCH, I FOUND A FEW MENTIONS AND COMPLAINTS OF THE REAR AXLE DISENGAGING WHICH COULD CAUSE LOSS OF CONTROL. THE VEHICLE WAS TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER HAD BEEN CONTACTED. THE FAILURE MILEAGE WAS 32,000. *DT*JB

NHTSA ID 11319155 · filed Mar 24, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C43 AMG. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE TOP OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND BECAME AWARE OF A MASSIVE FRACTURE IN THE SUN ROOF. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,929.

NHTSA ID 11328502 · filed Jun 12, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNED A 2017 MERCEDES BENZ C43 AMG. THE CONTACT STATED THAT WHILE DRIVING AT 63 MPH IN THE RAIN, LOSS CONTROL OF THE VEHICLE AS IT SLED TO THE LEFT AND CRASHED INTO THE GUARD RAIL. THE INCIDENT OF MARCH 12TH DID NOT FEEL LIKE I HAD HYDRO-PLANNED. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED SUCH AS AIR BAGS FAILURE, SHOCK FAILURE, SUSPENSION FAILURE AND TRACK FAILURE. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE VEHICLE'S DRIVER'S SIDE WAS DAMAGED UNDER THE FRONT BUMPER AND THE FRAME WAS DAMAGED BEYOND REPAIR. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE STEERING WAS EXTENSIVELY DAMAGED AND A FAILURE CAUSE COULD NOT BE DETERMINED. THE CONTACT RESEARCHED THE FAILURE ON-LINE AND BELIEVES THAT THE ELECTRIC STEERING WAS DEFECTIVE AND MAY BE A CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR ELECTRICAL STEERING. DURING THE INSPECTION OF THE VEHICLE BY PENSKE AUTO COLLISION CENTER, THE TECHNICIAN COULD NOT TELL IF THE STEERING DAMAGE WAS SUSTAINED DURING THE COLLISION OR AS A RESULT OF A DEFECT. THEY ALSO FOUND DAMAGE TO THE REAR DRIVE UNIT ALTHOUGH, AS VERY VISIBLE IN THE PHOTOS, THE VEHICLE STRUCK THE BARRIER WITH THE FRONT LEFT (DRIVER'S SIDE) PORTION OF THE FRONT BUMPER. THE REAR OF THE CAR NEVER SLAMMED INTO THE BARRIER BUT DID SCRAPE ALONG THE DRIVER'S SIDE MOMENTARILY BUT THERE WAS NO IMPACT. THE COLLISION CENTER COULD NOT ACCOUNT FOR THE DAMAGE TO THE REAR DRIVE UNIT. IN RESEARCH, I FOUND A FEW MENTIONS AND COMPLAINTS OF THE REAR AXLE DISENGAGING WHICH COULD CAUSE LOSS OF CONTROL. THE VEHICLE WAS TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER HAD BEEN CONTACTED. THE FAILURE MILEAGE WAS 32,000. *DT*JB

NHTSA ID 11319155 · filed Mar 24, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .