RoadVitals

2022 Mercedes-Benz AMG CLA35

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 2, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2022 Mercedes-Benz AMG CLA35, most frequently naming the brakes category. 216 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Apr 2, 2024

While traveling on the highway (approximately 70mph) the panoramic sunroof exploded into countless tiny pieces of glass. Nothing hit the sunroof (no visible damage from any falling object on the sunscreen under the sunroof), nor did the vehicle hit anything. Completely random. This is apparently a common issue.

NHTSA ID
11580730
Incident
Apr 2, 2024
Brakes
Filed Nov 10, 2022
Crash reported1 injury reported

I was driving on the 210 interstate freeway at about 60mph. I saw that the cars around 0.25 miles in front of me had stopped due to traffic jam so i started braking. The second I started braking my boyfriend in the passenger seat realized the car wasn't slowing down so he told me you need to brake. So I started pressing the brakes hard and when I was around 10 cars away, I realized that I have already pressed the brake pedal all the way down and couldn't go any further but the brake still wasn't braking and didn't work. So I hit the car in front of me. Therefore the accident was caused by the brakes not functioning. My passenger and I was put in danger because of this as well as the person I hit. Luckily it was only minor injuries. Only I had bruises on my leg. I have found several articles stating that the same exact make and model have been recalled because of their brakes also failing. Before the accident, I realized that the brakes would make noise when I braked sometimes, so I brought the car to Mercedes dealership and mentioned to them to see if there was a problem, but they took a quick look at the inside of my car and told me everything is fine. There was no warning lamps messages or any other symptoms before the problem.

NHTSA ID
11492997
Incident
Nov 2, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI27.60-P-080948

ENGINE; VEHICLE SPEED CONTROL

Complaint • While driving, engine speed may increase with accelerator pedal input while vehicle acceleration remains limited with no torque transfer to the wheels • 4th gear may remain displayed in the instrument cluster after the condition occurs, including when the vehicle has come to a standstill. • Cycling the ignition may restore normal transmission operation. • No related fault code or warning message may be stored. Cause During extended periods of steady driving in 4th gear, a preventative flushing routine of the Mux2P valve may be performed in the transmission valve body. If 3rd gear is requested shortly afterward, the pressure within the Mux2P oil channel may not yet have fully reduced. Under these conditions, the transmission control unit may detect an implausible shift actuator movement. As a protective measure, the transmission control unit may temporarily shift the transmission into neutral. As a result, 4th gear may continue to be displayed in the instrument cluster even after the vehicle has come to a standstill. Remedy Please perform the following: 1. Update software TCM8FDCT_PT4 transmission control unit

LI27.60-P-080948

ELECTRICAL SYSTEM; POWER TRAIN

Complaint • While driving, engine speed may increase with accelerator pedal input while vehicle acceleration remains limited with no torque transfer to the wheels • 4th gear may remain displayed in the instrument cluster after the condition occurs, including when the vehicle has come to a standstill. • Cycling the ignition may restore normal transmission operation. • No related fault code or warning message may be stored. Cause During extended periods of steady driving in 4th gear, a preventative flushing routine of the Mux2P valve may be performed in the transmission valve body. If 3rd gear is requested shortly afterward, the pressure within the Mux2P oil channel may not yet have fully reduced. Under these conditions, the transmission control unit may detect an implausible shift actuator movement. As a protective measure, the transmission control unit may temporarily shift the transmission into neutral. As a result, 4th gear may continue to be displayed in the instrument cluster even after the vehicle has come to a standstill. Remedy Please perform the following: 1. Update software TCM8FDCT_PT4 transmission control unit

LI46.10-P-080896

STEERING

Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see attached video. If necessary, apply lubricant to the sleeves.

LI42.10-P-078779

SERVICE BRAKES

Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibration is most likely due to excessive lateral runout on the rotor or hub/wheel bearing, the system as a whole needs to be checked for other possible contributors. 1. Prior collision damage. 2. Excessive vehicle sitting times without rotating components. 3. Wheel bearing/hub lateral runout. 4. Wheel mating interface has been overtightened (did not follow WIS torque procedures). 5. Mating interfaces have been excessively modified (painted, gouged, bent, etc...). Remedy Read through the entire attached worksheet prior to performing. After performing, please review the final page and perform work accordingly. NOTE: This document is not pre‑authorization or otherwise dealing with warranty. This is intended for diagnostic purposes only. If there are any questions on how to proceed OR The work sheet has been performed and the vehicle has returned with the same concern. Please perform the measurements as seen in the worksheet again and open a TIPS case to the Body, Chassis, and Entertainment team.

LI82.60-P-080383

ELECTRICAL SYSTEM

Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new station change request is triggered, a temporary glitch is causing the Head Unit application to fail to overwrite the previous request. This glitch is causing the cover art mismatch in the Radio application. Remedy Please do not replace any parts. Please update the Head unit software to E505.9

LI82.62-P-078631

STRUCTURE:BODY

Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment. Note: Please refer to this document in the warranty claim and, once diagnosis is completed, select the damage code depending on the component part that is causing the issue. • If the noise stops when the door trim is removed, please proceed in accordance with LI72.10‑P‑067691. Information: In this case, do not use a damage code for the speakers in the warranty claim!

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz AMG CLA35 by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000—
2023000—
2022Viewing200—
2021150—
2020480—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.