2011 Mercedes-Benz AMG CLS63 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Mercedes-Benz AMG CLS63, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Other / unspecified150.0%
- Tires & wheels150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THE FIRST TIME ON 05.01.2013, I WAS APPROACHING THE EXPWY EXIT (AT ABOUT 45MPH) WHEN I HEARD A LOAD POP & THE CAR SYSTEM WARNING FOR LOW TIRE PRESSURE CAME ON. I PULLED OVER AND INSPECTED THE FRONT PASSENGER TIRE THAT APPEARED TO BE FLAT. ROADSIDE ASSISTANCE FROM MERCEDES BENZ- SAN JUAN CAME & THE GENTLEMAN PROCEEDED TO CHANGE THE TIRES. UPON INSPECTION, HE STATED THAT THE TIRE HAD BLOWN OUT FROM THE INSIDE WAS AND THERE APPEARED TO BE NO PUNCTURE DAMAGE TO THE TIRE. LATER, THE DEALERSHIP ALSO STATED THAT THERE WAS NO IDENTIFIABLE PUNCTURE MARK AND THAT THE TREADING WAS LIKE NEW. MY 2011 CLS63 HAS ONLY 23,000 MILES. THE DEALERSHIP DETERMINED THAT THE BRIDGESTONE POTENZA TIRES THAT I HAD WERE NOT COVERED BY THE WARRANTY, AND PROCEED TO CHARGE ME FOR THE REPLACEMENT. THEN ON 06.09.2013 THE FRONT DRIVERSIDE TIRE BLEW OUT AS I WAS DRIVING HOME, ON A 30 MPH ROAD. SAME SCENARIO, I HEARD A LOUD POP AND PULLED OVER. ROADSIDE ASSISTANCE WAS AGAIN ON SITE, AND THE FRONT DRIVERSIDE TIRE HAD BLOWN OUT FROM THE INSIDE WALL. UPON DISCUSSING THE OBVIOUS TIRE DEFECT WITH THE SAME DEALERSHIP, THEY AGAIN STATED THAT THE TREADING WAS LIKE NEW AND THERE WAS NO IDENTIFIABLE PUNCTURE DAMAGE TO THE TIRE. THEY LATER STATED THAT I MUST HAVE HIT A SIDEWALK TO MAKE THE TIRE BURST. I TOLD THE DEALERSHIP THAT IF I HAD HIT A SIDEWALK, WOULDN'T THE DAMAGE HAVE BEEN ON THE OUTER WALL? OR AT LEAST, THE TIRE WOULD HAVE VISIBLE DAMAGE CAUSED BY HITTING THE SIDEWALK? THEY LATER STATED THAT AFTER FURTHER REVIEW THEY HAD IDENTIFIED A PUNCTURE MARK. UPON QUESTIONING THEIR NEW FINDINGS AND MY PREVIOUS EXPERIENCE, JUST ONE MONTH EARLIER WITH THE OTHER FRONT TIRE, THE DEALERSHIP STATED THAT THE WARRANTY WOULD NOT COVER ROAD HAZARD DAMAGES - EVEN THOUGH THEY DID NOT IDENTIFY ANY, AND THEY ALSO KEPT NO RECORD OF MY FIRST COMPLAINT. HOW IS IT THAT THE TIRES POSE A HAZARD AT SUCH A LOW SPEED, ON A SPORTS CAR? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
THE FIRST TIME ON 05.01.2013, I WAS APPROACHING THE EXPWY EXIT (AT ABOUT 45MPH) WHEN I HEARD A LOAD POP & THE CAR SYSTEM WARNING FOR LOW TIRE PRESSURE CAME ON. I PULLED OVER AND INSPECTED THE FRONT PASSENGER TIRE THAT APPEARED TO BE FLAT. ROADSIDE ASSISTANCE FROM MERCEDES BENZ- SAN JUAN CAME & THE GENTLEMAN PROCEEDED TO CHANGE THE TIRES. UPON INSPECTION, HE STATED THAT THE TIRE HAD BLOWN OUT FROM THE INSIDE WAS AND THERE APPEARED TO BE NO PUNCTURE DAMAGE TO THE TIRE. LATER, THE DEALERSHIP ALSO STATED THAT THERE WAS NO IDENTIFIABLE PUNCTURE MARK AND THAT THE TREADING WAS LIKE NEW. MY 2011 CLS63 HAS ONLY 23,000 MILES. THE DEALERSHIP DETERMINED THAT THE BRIDGESTONE POTENZA TIRES THAT I HAD WERE NOT COVERED BY THE WARRANTY, AND PROCEED TO CHARGE ME FOR THE REPLACEMENT. THEN ON 06.09.2013 THE FRONT DRIVERSIDE TIRE BLEW OUT AS I WAS DRIVING HOME, ON A 30 MPH ROAD. SAME SCENARIO, I HEARD A LOUD POP AND PULLED OVER. ROADSIDE ASSISTANCE WAS AGAIN ON SITE, AND THE FRONT DRIVERSIDE TIRE HAD BLOWN OUT FROM THE INSIDE WALL. UPON DISCUSSING THE OBVIOUS TIRE DEFECT WITH THE SAME DEALERSHIP, THEY AGAIN STATED THAT THE TREADING WAS LIKE NEW AND THERE WAS NO IDENTIFIABLE PUNCTURE DAMAGE TO THE TIRE. THEY LATER STATED THAT I MUST HAVE HIT A SIDEWALK TO MAKE THE TIRE BURST. I TOLD THE DEALERSHIP THAT IF I HAD HIT A SIDEWALK, WOULDN'T THE DAMAGE HAVE BEEN ON THE OUTER WALL? OR AT LEAST, THE TIRE WOULD HAVE VISIBLE DAMAGE CAUSED BY HITTING THE SIDEWALK? THEY LATER STATED THAT AFTER FURTHER REVIEW THEY HAD IDENTIFIED A PUNCTURE MARK. UPON QUESTIONING THEIR NEW FINDINGS AND MY PREVIOUS EXPERIENCE, JUST ONE MONTH EARLIER WITH THE OTHER FRONT TIRE, THE DEALERSHIP STATED THAT THE WARRANTY WOULD NOT COVER ROAD HAZARD DAMAGES - EVEN THOUGH THEY DID NOT IDENTIFY ANY, AND THEY ALSO KEPT NO RECORD OF MY FIRST COMPLAINT. HOW IS IT THAT THE TIRES POSE A HAZARD AT SUCH A LOW SPEED, ON A SPORTS CAR? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .