2023 Mercedes-Benz AMG G63

I was badly burned by the exhaust when exiting the back left passenger seat.

NHTSA ID

11701813

Incident

Nov 26, 2025

Was driving the vehicle on the street when it turned off without notice. I pressed the gas pedal and noticed the vehicle did not accelerate. The cluster showed “see manual” , a red exclamation ❗️and all the warning lights were illuminated. I had to bring the vehicle to a complete stop in traffic, set it back in Park and had to press the start button 2-3 times before the engine came Back on and quickly shift back in to Drive because I was blocking traffic

NHTSA ID

11600650

Incident

Jul 8, 2024

Recall notice was provided on December 15, 2023. As of today May 8, 2024, there are still no remedy in place or any update from the manufacturer. I left several messages to the local Mercedes Benz dealership but did not get a reply.

NHTSA ID

11587747

Incident

May 8, 2024

The contact owns a 2023 Mercedes-Benz G63 AMG. The contact received notification of NHTSA Campaign Number: 23V851000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the message “Do Not Drive Vehicle” message was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000.

NHTSA ID

11572902

Incident

Nov 20, 2023

Mileage

3,000 mi

Hello I’ve taken my vehicle to two Mercedes benz dealerships to get my vehicle fixed for the recall they both said they cannot fix the vehicle it’s been going on a month and a half now and this vehicle is my form of income ! And now this issue is messing with my lively hood and this is unacceptable!! They are saying the issue may linger until June July of the summer time. That is unacceptable and i need the issue fixed asap !!!

NHTSA ID

11572780

Incident

Feb 1, 2024

My car’s check engine light came on and my vehicle shut off while I was driving at 40-45 mph on the highway. It has repeatedly done this. I contacted dealership immediately and was told there is a recall for my vehicle coming out on 08/25/2023. My vehicle isn’t safe to drive and they did not have a repair available or solution available. I reported problem to dealer on August 5, 2023

NHTSA ID

11538437

Incident

Aug 5, 2023

Complaint Customers may notice a check engine light in the instrument cluster and may also complain of rough running. One or more of the following DTCs may be stored in the ME control unit (N3/10): P227900 ‑ A leak was detected in the intake air system P152B00 ‑ A leak was detected in the intake air system (cylinder bank 1) P152C00 ‑ A leak was detected in the intake air system (cylinder bank 2) Cause Root cause varies Remedy Check the intake and the evaporative emissions system for leak tightness. Should you identify any leaks, repair them, clear the DTC(s) and test drive the vehicle. If the codes do not return, release the vehicle back to the customer. If the codes do return, then perform the tests located in the attached PDF titled "air leak work instructions". Then, open a TIPS case with the following information: • Initial quick test • ME control unit log • Detailed results (including XENTRY print outs) of the tests performed in the "air leak work instructions"

Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibration is most likely due to excessive lateral runout on the rotor or hub/wheel bearing, the system as a whole needs to be checked for other possible contributors. 1. Prior collision damage. 2. Excessive vehicle sitting times without rotating components. 3. Wheel bearing/hub lateral runout. 4. Wheel mating interface has been overtightened (did not follow WIS torque procedures). 5. Mating interfaces have been excessively modified (painted, gouged, bent, etc...). Remedy Read through the entire attached worksheet prior to performing. After performing, please review the final page and perform work accordingly. NOTE: This document is not pre‑authorization or otherwise dealing with warranty. This is intended for diagnostic purposes only. If there are any questions on how to proceed OR The work sheet has been performed and the vehicle has returned with the same concern. Please perform the measurements as seen in the worksheet again and open a TIPS case to the Body, Chassis, and Entertainment team.

Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment. Note: Please refer to this document in the warranty claim and, once diagnosis is completed, select the damage code depending on the component part that is causing the issue. • If the noise stops when the door trim is removed, please proceed in accordance with LI72.10‑P‑067691. Information: In this case, do not use a damage code for the speakers in the warranty claim!

Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or jolting sensation may come from the drivetrain. It may be mistaken for a harsh shift. Cause Modified oil quality of the transfer case over time Remedy 1. Check initial quick test for faults in the following control units. N45 or N15/7 ‑ All‑wheel drive (ARS) N127 ‑ 'Drivetrain' (PTCU) control unit Y3/8 ‑ Transmission control for 9‑gear transmission (VGS) N3/10 ‑ Engine electronics for combustion engine If faults are present: Process them as per the guided test in Xentry. If no faults are present: 2. Check the transmission oil level If the oil level is correct: 3. Unplug the connector for the transfer cases control unit and reassess the vehicle on a subsequent test drive If the complaint no longer occurs with the control unit disconnected: 4. Perform an oil change of the transfer case according to WIS specifications ‑ Collect an oil sample of the original fluid 5. Complete all transfer case Tech‑in processes located under VG Control Unit > Adaptations ‑ Resetting the oil service data ‑ Calibration of N15/7 5. Perform road test of vehicle to bring transmission to operating temperature (>60C ) 6. Operate vehicle in full circle with steering at full lock ‑ 5x to the left ‑ 5x to the right Return the vehicle to the client and request they drive the vehicle for at least 200 miles and return if the concern is not resolved. The extended drive will ensure the clutches are properly conditioned with the new oil and should resolve the concern. If this LI has already been applied to the vehicle, please submit a TIPS case to the Powertrain inbox with the following information: ‑ Initial quick test with fault freeze frame data ‑ Initial transmission EEPROM data ‑ VGS and Transfer Case Control Unit Log (N45 or N15/7) ‑ Special Acquisition Data .txt file (Transfer Case Control Unit > Special Procedures > Procedures for support queries to market support > Special Data Acquisition) ‑ Photo of the original oil condition ‑ What color was the fluid drained from the transfer case before the oil change? ‑ Was an oil sample collected, and can you provide a photo of the original fluid? ‑ What color and part number fluid was used during the oil change? ‑ How far was the vehicle driven after?

Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy The intent of this document is to reduce noise from high performance AMG brakes. AMG brakes are designed for performance under high load and in certain scenarios, can emit noise. Some scenarios are normal and some are induced by driving style like those listed below: • Driving style such as two footed driving where the pad might be in constant contact with the rotor. • Brake pressure and application style (stop‑and‑go traffic with consistent light brake pressure “riding brakes” where the brakes cannot cool sufficiently between applications). This can cause the brake pads to glaze and have a smooth/glassy surface which can induce noise. • When ambient temperatures rise during summer peak and during cooling and cold winter months. 1. Beginning Diagnostics: a) Check whether the complaint can be reproduced and at which axle or side the noises occur (ideally together with the customer while driving). b) Check the affected system for component wear, mechanical damage or localized overheating damage. Replace damaged components as necessary. c) Assess condition of brake rotors and pads per WIS and visually (i.e. long periods of stagnation, etc...). d) Clean brake components free of brake dust and debris. d) Secure vehicle on a lift. 1. Start the engine and depress the brake pedal 3‑4 times. 2. Check each wheel to see if they turn freely by hand. 3. If a wheel is not turning freely by hand, this needs to be addressed prior to re‑assessing the noise concern. e) Check whether, apart from this document, an additional document exists for the specific model in question, and if so, work through it and then continue. 2. Specific Axle Work: NOTE: If the brake pad has a metal backing plate, there is no need to affix the adhesive film. Continue with applying chamfer and Molykote as instructed below. IMPORTANT: Be absolutely certain to not allow paste between friction surfaces of the pad and disc! a) If the noises are coming from the front axle. 1. Remove brake linings of front axle. 2. Clean all contact points on brake lining backing plate, including the brake lining guide pins and brake caliper/carrier. 3. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston‑side brake lining where the piston contacts the pad backing plate. See picture "Adhesive and Paste Application Area". 4. Be sure to remove both brown paper backing sides of the adhesive film, it is double sided adhesive film. 5. If adhesive is already installed on backing plate where pistons contact the back of the pad, you may gently scrape off and re‑apply a new adhesive or Molykote. Must not apply the Molykote on top of the adhesive. 6. Chamfer edges (gently round off sharp leading edges) on brake pads. Some pads have vertical grooves, these can be gently chamfered with a triangular file as well. See picture "Chamfering Technique". 7. Apply Molykote to the sides of the backing plate. See picture "Adhesive and Paste Application Area". 8. After installing the brake linings, actuate the brake for 30 seconds. b) If the noises are coming from the rear axle. 1. Remove brake pads of rear axle. 2. Clean all contact points on brake lining backing plate and brake caliper /carrier. 3. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston‑side brake lining. 4. Chamfer edges (round off sharp leading edges) on brake pads. See picture "Chamfering Technique". 5. Grease contact points (red areas on attachment "Rear Pad Grease Area") between brake lining and guide of brake caliper with Molykote. 3. Brake Bedding Process: a) Before trip, the mileage incurred must be clarified with the customer (approx. 30 miles). b) Select a suitable route so speeds of approximately 65 MPH can be achieved. c) If the vehicle is an AMG P3 Hybrid, switch off

Complaint Consistently reproducible erroneous parktronic warnings from front with every key cycle. Cause The parking sensors are detecting the front brush guard. Remedy Complaint must be consistently reproducible and can occur multiple times a key cycle without obvious cause. NOTE: The parking system serves solely as an aid. Please review both the system function and system limitations as shown in the Operator's Manual. Certain environmental factors can affect system functionality such as hot exhaust gases or extreme heat, sensor interference, or other outside influences or aftermarket modifications. If after verifying the complaint is consistently reproducible: 1. Determine if the complaint is reproducible only in high ambient temperatures. If complaint does not occur in cooler ambient temperatures, it is due to system limitations. You may proceed with the below work but the vehicle may be released afterwards as it is due to system limitations. 2. Remove the brush guard and verify the park distance sensors function as expected. 3. Reinstall brush guard and adjust so that it is as far away from the park sensors as possible. This typically means moving the bar further away at the bottom and closer at the top. 4. Check function. If the concern is still consistently reproducible, please apply clear matte film to the locations as shown below at a minimum, although the clear matte film may be applied to the whole brush guard. Picture: Above shown is the 465 brush guard variant. Although similar to the 463, there are some key differences such as the 465 being fitted with a front camera.