2019 Mercedes-Benz AMG GLE43 Owner Complaints

The contact owns a 2019 Mercedes-Benz AMG GLE450. The contact stated that while driving approximately 70 MPH, there was an abnormal banging sound coming from the roof. While looking in the rear-view mirror, the contact saw a dislodged trim piece striking a vehicle behind. After stopping to inspect the vehicle the contact discovered that the plastic front roof panel trim piece had detached from the vehicle. No further info was available regarding the second vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V854000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 52,000.

NHTSA ID

11744175

Incident

Jun 14, 2026

Mileage

52,000 mi

The P06DA00 code in Mercedes-Benz vehicles is a common issue involving the oil pump solenoid, often caused by a faulty wiring harness. If this is caused by faulty wiring harness then this should be a recall since it is common and happens to all vehicles like mine. I have been told that this needs to be a recall. Oil Pump Gear: Found faulty oil pump control valve present and requires replacement. Recommend replacement of engine oil pump control valve. The oil pump gear is attached to the oil pump shaft and used to spin the oil pump. The oil pump is used to circulate the engine through the engine.

NHTSA ID

11730457

Incident

Apr 10, 2026

Panaramic glass roof exploded while traveling on highway sending glass all over the car and highway. Sounded like a gun shot right above my head. Fortunately the sunshade was closed at the time and I was able to safely exit the highway to clean up the mess and no one was injured but it could have been very dangerous!

NHTSA ID

11724315

Incident

Mar 13, 2026

The contact owns a 2019 Mercedes Benz AMG GLE43. The contact stated while driving 55 MPH, there was a whistling sound coming from the sunroof. The contact stated that while taking an exit, the roof panel detached from the vehicle. The contact stated that a dealer was contacted. The vehicle was taken to the dealer where it was determined that the roof panel needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V197000 (STRUCTURE); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 63,754.

NHTSA ID

11669793

Incident

Jun 24, 2025

Mileage

63,754 mi

The contact owns a 2019 Mercedes-Benz AMG GLE43. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the engine oil pump control solenoid, resulting in possible damages to the engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 100,000.

NHTSA ID

11667447

Incident

Jun 17, 2025

Mileage

100,000 mi

My safety and others safety was put at risk when I was driving on the freeway. The front glass panel between the windshield and panoramic sunroof detached from the vehicle. It sounded as if the entire sunroof shattered and something crashed into the vehicle causing myself to swerve, duck for cover and nearly crash into the median causing a near accident with my passenger as a witness. The car directly behind me was noted to swerve almost hit the median following the noise. In the moment I had no idea what happened until I had to pull off the freeway to assess what happened. This is when noted the the front panel between the windshield and panoramic sunroof was noted to be broken off. The vehicle was recently inspected by an official Mercedes Benz service department prior to this and then by an official Mercedes Benz Body Shop following the damage. There was no warning lamps or any symptoms or signs of damage prior to this failure. There is several noted recalls on other VIN models for Mercedes GLE 43 for this exact same issue of failure to this specific front roof panel but for some reason my vehicle VIN is not included. It is noted that the front roof panel between the windshield and panoramic roof may not have been bonded on correctly or the bond can deteriorate and can detach from the vehicle causing a road hazard and increasing risk for a crash.

NHTSA ID

11666196

Incident

May 3, 2025

I had reported prior about My engine light warning. I now have a letter stating that the warranty on this was extended due to a recall that applies to my vehicle. I would like to add that my vehicle is a AMG and shows a different vehicle in your system when I enter the vin number.

NHTSA ID

11665055

Incident

Jun 3, 2025

NHTSA Campaign ID: 23V854000 is an expansion of campaign ID 21V197000 but is still too narrowly focused and needs to have the investigation re-opened. While driving at highway speed the glass panel on the body that is attached between the windshield and panoramic sunroof experienced an unexpected and total adhesive failure causing the glass body panel to become airborne and projectile at highway speed. Luckily it landed on the highway and shattered without injury. The two recall campaigns reference this exact failure on cars where the panel has been previously replaced, however there is no information to suggest the original need for a previous repair. In this case, the vehicle did not have a previous repair on record, yet Mercedes claims this problem only exists in previous repair scenarios and refuses to complete the repair under the recall. Logically, one of these two things MUST be true: 1.) The adhesive failure is born from the assembly process in the factory, in which case the recall should be expanded under the same safety concerns as the previously cited campaigns and Mercedes should be compelled to make the repair. 2.) There was a previous repair done to this glass on the vehicle and proper records were not maintained by Mercedes, in which case it falls into the scope of the previously cited campaigns and Mercedes should be compelled to make the repair. I attempted to work directly with Mercedes on this but after escalation, they denied the request for repair under courtesy repair or under recall scope. I'm hoping for help from the NHTSA as simple logic suggests that either the vehicle should already be in scope of the recall, or that the recall scope is too narrow and was not properly investigated. Mercedes attempted several illogical excuses in an attempt to avoid responsibility, but they strained credulity at best. This same complaint even appears several times on the NHTSA page for this vehicle make/model, and the report doesn't list VIN.

NHTSA ID

11665011

Incident

May 1, 2025

Seat belt light on on dash, seat belts secured. Can bus system scan reports both front seat belt powered pretensioners are setting fault codes. Hard faults. Recall on identical problem issued on 2019 models . Purchased auto 06/24 Used. I have 2 Mercedes : 2023 GLC / 9000 miles and 2019 amg gle coupe 4.3 51,000miles. Are seat belt powered pretensioners covered under this Recall???? Please reply? [XXX] [XXX] or [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11623975

Incident

Nov 7, 2024

Car caught fire in the engine compartment and was extinguished by the fire department

NHTSA ID

11605879

Incident

Jul 31, 2024

The glass panel between the windshield and sunroof became detached wile driving on the highway appears to be a factory defect where that the adhesive used failed and allowed this to fall off . This narrowly missed a vehicle behind me avoiding a catastrophic accident. This should be replaced and recalled by the Dealer . Thank you

NHTSA ID

11603105

Incident

Jul 17, 2024

intermittent inability to shift gears which progressively gets worse wirh complete failure at some point. Inability to shift from reverse to drive has left me in many unsafe situation including failure in the middle of the road. Both manufacturer car dealership and independent mechanic verified the shift column control module needs to be replaced; however, part is not currently available from Meredeces-Bez and there is no ETA. The shift column control module is tied to the air bag system and therefore could potentially also fail. Both car dealership and independent mechanic confirmed this is a recurring issue in various models. The day my car was taken to the dealership one other car had to be towed in due to car not shifting leaving car inoperable.

NHTSA ID

11594994

Incident

May 10, 2024

Water is getting into my spare tire wheel in the truck, Board is wet and causing moisture in truck. I took my car in as this was a recall and they said they already closed it and they refused to inspect it. This also damages the fuel pump which I just had to replace which is defected as well. Costumer service is really going down with Mercedes.

NHTSA ID

11574280

Incident

Feb 5, 2024

I PURCHASED MY 2019 IN 2023. LEASE RETURN. I HAVE OPENED THE SUNROOF MAY 5 TIMES SINCE PURCHASING. THE SUNROOF NO LONGER OPENS DUE TO A DEFECTIVE RAIL SYSTEM. THIS SYSTEM IS NOT READILY ACCESSIBLE AND HAS TO BE FIXED BY REMOVING THE THE CEILING INSIDE. THE PARTS AND LABOR CHARGE HAS BEEN QUOTED AT $3400. I HAVE TAKEN MY CAR TO 2 DEALERSHIP AND CALLED A 3RD TO GET AN PHONE ESTIMATE. EACH SERVICE ADVISOR TOLD ME THAT THIS HAPPENS TO MOST OF THE 2019 GLE COUPES BUT HAS BEEN RESOLVED IN THE NEWER MODELS. I ASKED IS THIS SOMETHING I COULD HAVE CAUSED AND THEY EACH SAID NO, THERE IS A PROBLEM WITH THE RAILING SYSTEM. A FAILING SUNROOF RAIL SYSTEM COULD POTENTIALLY CAUSE INTERNAL WATER DAMAGE OVER TIME DUE THE SUNROOF NOT CLOSING CORRECTLY. EXTENDED WARRANTIES DO NOT COVER THE RAILING SYSTEM ONLY THE MOTOR OF THE SUNROOF.

NHTSA ID

11552719

Incident

Jun 22, 2023

Having issues with my car upon accerlation. 35-38 mph I hear a noise briefly that is hard to pin point as it doesn't happen every time I accelerate. Took it in to find the cause and was told that its just my tires making a noise. however I have taken to a few mechanics and tire shops and told me that it wouldn't cause my car to be sluggish. tires are basic wear and tear.

NHTSA ID

11549623

Incident

Oct 12, 2023

I purchased a Certified Pre Owned Mercedes 2019 GLE 43 AMG from West Covina Mercedes-Benz Dealership in 2020 with 8,252 miles on it. This year I started to hear a noise upon accerlating which later lead to a rough acceleration. It feels like my car is struggling to get going. I took it to get diagnoised by three different mechanics and they have all mentioned that; Directory Control Valve & harness need to be replaced. I took it to the Mercedez Benz West Covina to have the service completed and I asked if it falls under any warranty as I was 34,981 miles and they stated no. They also stated that no recalls were made. After looking on KBB to see how much my car is worth I see that there are recalls for the GLE under this exact part. Also upon service they reccommend resealing the cam covers due to the engine over heating. I specifically requested them to inspect the valve but they werent able to. I do believe this make and model is part of the manufactuer recall/defects that falls under campaign 23V445 and would like this to be investigated. Kbb also states it falls under this recall but when you call to verify by vin this will not show up in MBUSA system. Attached documents.

NHTSA ID

11549616

Incident

Sep 23, 2023

Body panel above windshield that is attached with adhesive had an adhesive failure and broke in half while driving. My insurance company concluded that it was not impact related, and that it was caused by an adhesive failure. This is a known issue, but no recalls were issued for the 2019 GLE model. Documentation available upon request.

NHTSA ID

11541220

Incident

Aug 13, 2023

The contact owns a 2019 Mercedes-Benz GLE. The contact stated while driving at 30 MPH when the contact struck a pothole the contact felt the vehicle jumps and moves side to side without any warning. The vehicle was taken dealer for diagnosis but no failure was found. On another occasion, while driving 30 MPH and the failure reoccurred causing the contact to lose control of the vehicle and drive into a ditch causing major damages to the vehicle. The air bags deploy. A police report was filed. The contact suffered injuries to the right shoulder but did not seek medical attention. The vehicle was deemed totally loss. The manufacturer was contacted but did not provide any assistance. The failure mileage was 16,000.

NHTSA ID

11535463

Incident

Jun 6, 2022

Mileage

16,000 mi

I’m trying to avoid anything 2 recalls that could cause an incident

NHTSA ID

11502462

Incident

Dec 1, 2022

The contact owns a 2019 Mercedes-Benz AMG GLE43. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair, and that the dealer failed to perform the software update. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11498566

Incident

May 20, 2022

I was driving down a road going 55mph. I heard a loud bang like a gunshot. I looked up and my sunroof exploded. The glass was coming in the car. I have glass slivers cuts to my hand, legs and arm.

NHTSA ID

11478087

Incident

Aug 6, 2022

I purchased a vehicle on July 9, 2022 and was led to believe that there were no issues with the car since it had gone through a litany of inspections and was a certified pre owned vehicle of Mercedes Benz. I have tried to list car on platform and receive this error message on 7/10/22 We’ve turned up an open safety recall you’ll need to address before you can finish listing on Turo. These issues are fixed free of charge by your vehicle’s manufacturer. Active safety recalls: • Recall - Safety Title/ Topic: SIM Card Communication Module MY: 2017-2022 Model(s): Various models (NHTSA #22V365) Please keep in mind that it could take up to 30 days for your manufacturer to register fixed recalls with NHTSA. You can finish your listing once fixes are registered. How can I rectify this issue. Thank you for you attention in this matter.

NHTSA ID

11473667

Incident

Jul 9, 2022