Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2009 Mercedes-Benz C 300 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 182 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 182, in the owner's own words
I have messages on my instrument panel stating I have airbag malfunction going on I also have tail lights that are not working and after trying to replace the bulbs it still don't work so obviously it's the light bulb panel so I went and looked at recalls and says that these are all recalls on my car but that they were fixed. so I don't know why I have them all bad again so I need to know what to do
The contact owns a 2009 Mercedes-Benz C300. The contact stated that while driving at an undisclosed speed, the "SRS System Requires Service" was displayed. The air bag and check engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the vapor canister shutoff valve but had not provided a diagnosis for the SRS system. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 99,000.
i was driving in the highway 50 mph and i was braking and my car slipped in the other line of the highway and almost had and accident !!!! and cars switched off when driving almost had incident!!!! i saw that many people have the say problem like me about rusted component please do something because people are losing their lifes.
Front Right SRS Malfunction Service Required
MY REAR SUBFRAME IS DROPPED MY AIRBAG LIGHTS KEEP COMING ON MY SUSPENSION IS TERRIBLE BECAUSE OF MY SUSPENSION MY REAR SUBFRAME HAD DROPPED AND MY LIGHT WARNING FOR MY LIGHTS KEEP COMING ON
HEAD REST BOTH ON PASSENGER AND DRIVER FRONT SEATS IMPLODED WITHOUT WARNING, WITHOUT INCIDENT. I WAS NOT STRUCK BY A VEHICLE AND I DID NOT BACK INTO ANY OBJECT.
PASSENGER SEAT AIRBAG SENSOR NOT WORKING WHEN SOMEONE SITS ON THE SEAT ALSO PASSENGER SIDE ELECTRICAL SYSTEM NOT WORKING AND CAUSING THE PASSENGER SIDE LIGHTS TO STAY ON WHEN VEHICLE IS OFF AND MERCEDES DOES NOT WANT TO DO ANYTHING ABOUT AND SAYS IT IS OUT OF WARRANTY AND I NEED TO PAY TO HAVE THE WHOLE SYSTEM REPLACED
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000(AIR BAGS). AFTER HE RECEIVED THE RECALL NOTICE, BOTH THE DRIVER AND PASSENGER AIR BAG WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF NORTHLAKE (10725 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269, 704-321-4833) AND WAS INFORMED THAT THE PARTS WERE AVAILABLE. THE CONTACT ALSO HAD THE VEHICLE DIAGNOSED FOR THE AIR BAG INDICATORS. THE DEALER DETERMINED THAT A FAULTY CHILD WEIGHT OCCUPANCY SENSOR CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.
"TAKATA RECALL" WHEN I WAS DRIVING AFTER A OIL CHANGE, I HEARD A NOISE THAT SOUNDED LIKE SOMEONE HIT MY CAR. I WAS SCARED AND SHAKY SO I PULLED OVER COULD SEE ANYTHING BUT I HEARD A TICKING NOISE. THEN I REALIZED THE HEAD REST MINI AIR BAG BLEW UP AND THE WIRING INSIDE THE HEAD REST WAS BURNING. THIS HAPPENED WHILE I WAS DRIVING. I COULD HAVE GOT INTO AN ACCIDENT. I HAD TO PULL OVER RIGHT WHERE ALL THE TRAFFIC WAS BECAUSE MY HANDS WERE SHAKING AND I DIDN'T KNOW WHAT TO DO WITH THE BURNING SMELL. I HAD MY HAZARDS ON AND PEOPLE WENT AROUND ME. THEN ALL KINDS OF ALERTS WENT OFF ON MY CAR. I ONLY HAD IT FOR A YEAR AND A HALF IT SHOULDN'T DO THAT. SOMETHING IS REALLY WRONG AND THIS IS DANGEROUS WHILE SOMEONE IS DRIVING. MY TIRES AND ALL OF A SUDDEN THE MUFFLER IS MAKING NOISES NOW TOO WHAT IS GOING ON WITH THIS CAR. IT'S TREATED WELL I'M SCARED TO DRIVE IT NOW. I'M STILL MAKING PAYMENTS ON IT. IT'S WAS FOR ME FAIRLY NEW AND STILL GOOD, DO I THOUGHT. I'M VERY DISAPPOINTED AND NEED SOME ANSWERS. I WAS TOLD THAT MAYBE IT'S THE EPS CONTROL UNIT BUT HAVEN'T WENT TO MERCEDES DEALER YET BECAUSE I'M DISCOURAGED ABOUT THIS CAR AND I HAVEN'T BEEN FEELING GOOD.
TL* THE CONTACT OWNED A 2009 MERCEDES-BENZ C300. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE AIR BAGS DEPLOYED AND SHRAPNEL FROM THE AIR BAGS CAUSED CUTS TO THE CONTACT'S ARM AND FACE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING FACILITY AND THEN TOWED TO THE CONTACT'S RESIDENCE THE FOLLOWING DAY. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. A DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PENSKE MERCEDES-BENZ OF WEST COVINA (2010 E GARVEY AVE S, WEST COVINA, CA 91791, (626) 859-1200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT
PASSENGER SEAT AIR BAG. THE PASSENGER SEAT AIR BAG WAS REPLACED THE END OF OCTOBER AND NOW 4 MONTHS LATER IT IS DOING THE SAME THING OVER AGAIN. WHEN SOMEONE SITS IN THE SEAT THE CAR STATES PASSENGER SEAT AIR BAG DISABLED. ALSO THE PASSENGER DOOR LOCK DOES NOT WORK AND WILL NOT ALLOW ME TO UNLOCK THE DOOR OR EVEN OPEN IT
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF NORTH HAVEN (620 WASHINGTON AVE, NORTH HAVEN, CT 06473, (203) 239-1313) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). WHILE LEAVING THE DEALER, THE AIR BAG, "IMMEDIATE SERVICE IS REQUIRED AIR BAGS MALFUNCTIONING", AND "AIR BAGS INOPERABLE" WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT A SENSOR NEEDED TO BE REPLACED. THE CONTACT DECLINED TO REPAIR THE SENSOR AS AN OUT OF POCKET EXPENSE BECAUSE THE FAILURE DID NOT OCCUR PRIOR TO THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,446.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALEIGH, NC 27616, (919) 573-5050) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V711000 (AIR BAGS), 16V363000 (AIR BAGS), AND 16V081000 (AIR BAGS). FLETCHER JONES MOTORCARS OF FREMONT (5760 CUSHING PKWY, FREMONT, CA 94538, 510-623-1111) SCHEDULED A REPAIR, BUT THEN LATER INFORMED THE CONTACT THAT THEY COULD NOT PERFORM THE REPAIR. THE DEALER ASKED THE CONTACT TO OPT FOR A LOANER VEHICLE. THE CONTACT DID NOT KNOW WHEN THE VEHICLE WOULD BE REPAIRED AND WAITED AN EXTENDED PERIOD OF TIME. THE VEHICLE REMAINED AT THE DEALER TO BE SERVICED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). MERCEDES-BENZ OF WESLEY CHAPEL (2383 WILLOW OAK DR, WESLEY CHAPEL, FL, 813-200-7788) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR HAD BEEN RANDOMLY ILLUMINATING. SUN MOTOR CARS, INC. (6677 CARLISLE PIKE, MECHANICSBURG, PA 17050, (717) 691-3333) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
I OWN A 2009 MERCEDEZ C-300 WHICH HAD A AIRBAG RECALL THIS YEAR. I TOOK IT TO MERCEDEZ BENZ IN LITTLE SILVER, NJ TO GET AIRBAG RECALL ISSUE TAKEN CARE OF ON SEPTEMBER 25TH 2018. MY SON GOT INTO A MOTORVEHICLE ACCIDENT AND THANK GOODNESS HE WAS NOT INJURED. THE AIRBAD DIDN'T DEPLOY AND HE COULD HAVE BEEN KILLED. LORD, ONLY KNOWS HOW MANY OTHER DRIVERS ARE OUT THERE WITH SAME ISSUE AND MAYBE WITH NOT THE SAME LUCK.
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. IN ADDITION, BOTH TURN SIGNAL INDICATORS AND WINDSHIELD WIPERS FAILED TO FUNCTION WHEN THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V081000 AND 18V043000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,599.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER THE DEALER KEYES EUROPEAN, LLC, (5400 VAN NUYS BLVD. VAN NUYS, CA 91401, 1-(818) 461-3900) HAD SCHEDULED AN APPOINTMENT INDICATING THAT THE PARTS WERE AVAILABLE MORE THAN TWICE AND JUST AS THE CONTACT WAS CONFIRMING BEFORE THE ARRIVAL OF THE APPOINTMENTS, THE DEALER HAD CALLED BACK BOTH TIMES TO INDICATE THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNCERTAIN IF THE PART WAS BEING GIVEN TO OTHER VEHICLE OWNERS WITH NO REGARD FOR THE CONTACT'S REQUEST FOR THE PARTS TO RECEIVE THE RECALL REPAIRS BUT HAD NOT RECEIVED A REASON FROM THE DEALER AS TO WHY THEY KEPT DOING THIS. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE MAY BE REPAIRED AND HAD CALLED THE MANUFACTURER NUMEROUS TIMES AS THEY HAD REACHED OUT TO THE DEALERSHIP SEVERAL TIMES AND THE PARTS WERE STILL NOT AVAILABLE TO RECEIVE THE REPAIRS WITHIN A REASONABLE TIME FRAME WHICH WAS UNACCEPTABLE TO THE CONTACT. THE TWO RECALLS HAD NOT BEEN COMPLETED IN MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE YET. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HOUSE OF IMPORTS MERCEDES-BENZ (6862 AUTO CENTER DR, BUENA PARK, CA 90621, (714) 293-3184) WHO STATED THAT THE PARTS WERE UNAVAILABLE AND ON BACKORDER UNTIL TUESDAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER CONFIRMED PARTS WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 17V017000 (AIR BAGS) AND 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL REPAIR IN 2014. THE DEALER (MERCEDES-BENZ OF HAGERSTOWN, 1955 DUAL HWY, HAGERSTOWN, MD 21740) STATED THAT THE PARTS WERE NOT AVAILABLE AND TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (CAPITAL EUROCARS, 3705 W TENNESSEE STREET, TALLAHASSEE, FL 32304) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. MERCEDES-BENZ OF BEVERLY HILLS (9250 BEVERLY BLVD, BEVERLY HILS, CALIFORNIA 90210, (310) 659-2980) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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