RoadVitals

2009 Mercedes-Benz C 300 Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
27
Latest Sep 14, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 576 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2009 Mercedes-Benz C 300 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 27 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

The 25 most recent of 27, in the owner's own words

Driver assistanceEngineExterior lighting
Filed Sep 14, 2023

The contact owns a 2009 Mercedes-Benz C300. The contact stated that the coolant warning light was frequently illuminated due to low coolant. The vehicle was taken to an independent mechanic where the engine hose and other engine parts were replaced. Despite the repair, the coolant light returned soon after the initial repair. The contact then took the vehicle to a dealer where the failure was linked to NHTSA Campaign Number: 22V168000 (Exterior Lighting, Electronic Stability Control, Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ID
11544500
Incident
Jun 1, 2023
Driver assistanceEngineExterior lighting
Filed Apr 27, 2023

The contact owns a 2009 Mercedes-Benz C300. The contact stated while driving approximately 65 MPH, the instrument cluster started flickering and the vehicle stalled. The contact stated that the power steering and brakes were operable. The contact pulled off the highway and shifted the vehicle into park(P). The vehicle failed to restart and was towed to the dealer. The vehicle was not yet diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V168000 (Exterior Lighting, Electronic Stability Control, Engine and Engine Cooling) however, the VIN was not included. The failure mileage was approximately 119,000.

NHTSA ID
11519341
Incident
Feb 10, 2023
Mileage
119,000 mi
Driver assistanceEngineExterior lighting
Filed Jul 11, 2022

The contact owns a 2009 Mercedes-Benz C300. The contact stated that she had experienced several electrical failures with the vehicle including the power seat and power windows, the parking brake, the exterior lighting, and the air bag warning lights. The contact also stated that the vehicle would lose motive power and stall while driving at various speeds with several unknown warning lights illuminated. The dealer was notified of the failure but offered no assistance. Upon investigation, the contact linked that failure to NHTSA Campaign Number: 22V168000 (Exterior Lighting, Electronic Stability Control, Engine and Engine Cooling). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 120,000.

NHTSA ID
11473420
Incident
Feb 1, 2021
Mileage
120,000 mi
Driver assistanceElectricalSteering
Filed Jun 19, 2020

EIS STEERING LOCK BATTERY FAIL. $12 BATTERY DIES AND EIS STAYS IN LOCK POSITION KEY DOESN'T RESPOND TO IGNITION SWITCH OR CAR UNLOCKING DOORS.

NHTSA ID
11329801
Incident
May 9, 2020
Driver assistanceSteering
Filed May 29, 2020

MY CAR EVERY SO OFTEN WON?T START BATTERY IS GOOD STARTER IS GOOD JUST DOES NOTHING HAPPENED OVER 10X HAD IT TOWED TO 5 MECHANICS SHOPS AND MERCEDES CAN?T DIAGNOSE PROBLEM BECAUSE AFTER A DAY MAYBE TWO SOMETIMES 4 OR 5 THE CAR WILL JUST START UP ON ITS OWN AND THEN A FEW WEEKS OR MONTHS WE GO THROUGH IT ALL OVER AGAIN RESEARCHED AND OTHER MERCEDES C300 DRIVERS HAVE THE SAME PROBLEM FOR MONTHS AND ITS THE STEERING LOCK MODULE. *TR

NHTSA ID
11326438
Incident
May 27, 2020
Mileage
85,000 mi
AirbagsDriver assistanceElectrical
Filed Jul 24, 2019
Fire reported

"TAKATA RECALL" WHEN I WAS DRIVING AFTER A OIL CHANGE, I HEARD A NOISE THAT SOUNDED LIKE SOMEONE HIT MY CAR. I WAS SCARED AND SHAKY SO I PULLED OVER COULD SEE ANYTHING BUT I HEARD A TICKING NOISE. THEN I REALIZED THE HEAD REST MINI AIR BAG BLEW UP AND THE WIRING INSIDE THE HEAD REST WAS BURNING. THIS HAPPENED WHILE I WAS DRIVING. I COULD HAVE GOT INTO AN ACCIDENT. I HAD TO PULL OVER RIGHT WHERE ALL THE TRAFFIC WAS BECAUSE MY HANDS WERE SHAKING AND I DIDN'T KNOW WHAT TO DO WITH THE BURNING SMELL. I HAD MY HAZARDS ON AND PEOPLE WENT AROUND ME. THEN ALL KINDS OF ALERTS WENT OFF ON MY CAR. I ONLY HAD IT FOR A YEAR AND A HALF IT SHOULDN'T DO THAT. SOMETHING IS REALLY WRONG AND THIS IS DANGEROUS WHILE SOMEONE IS DRIVING. MY TIRES AND ALL OF A SUDDEN THE MUFFLER IS MAKING NOISES NOW TOO WHAT IS GOING ON WITH THIS CAR. IT'S TREATED WELL I'M SCARED TO DRIVE IT NOW. I'M STILL MAKING PAYMENTS ON IT. IT'S WAS FOR ME FAIRLY NEW AND STILL GOOD, DO I THOUGHT. I'M VERY DISAPPOINTED AND NEED SOME ANSWERS. I WAS TOLD THAT MAYBE IT'S THE EPS CONTROL UNIT BUT HAVEN'T WENT TO MERCEDES DEALER YET BECAUSE I'M DISCOURAGED ABOUT THIS CAR AND I HAVEN'T BEEN FEELING GOOD.

NHTSA ID
11234352
Incident
Jul 20, 2019
Mileage
144,065 mi
Driver assistance
Filed Oct 15, 2018

THE INSTRUMENT CLUSTER ON MY MERCEDES C300 HAS DIED. THE SPEEDOMETER IS BROKEN, SO I CAN NOT TELL HOW FAST MY CAR IS GOING. I ALSO HAVE NO IDEA HOW MUCH GAS I HAVE IN THE CAR NOR OIL PRESSURE OR ENGINE TEMPERATURE OR RPMS. THIS SEEMS DANGEROUS TO ME.

NHTSA ID
11140495
Incident
Oct 15, 2018
Mileage
70,000 mi
AirbagsDriver assistanceSteering
Filed Aug 30, 2017

TAKATA RECALL, BRAKE POWER STEERING MALFUNCTION ABS,ESP,ETS,SRS.ESB,EBR FLASHES ON AND OFF ON MESSAGE CENTER. THEN VEHICLE STARTED TO DRIVE VERY ROUGH AND BUMPY, THEN I HAD NO CONTROL OF THE STEERING WHEEL AND IT TOTALLY LOCKED THANK GOD IWAS ABLE TO TRY AND ROLL IT TO THE SIDE OF THE ROAD AND THE CAR JUST TOTALLY WENT BLACK AND DIED, NO HEADLIGHTS AND I HAVE TO HAVE IT TOWED, WAITING TO GET THE DIAGNOSIS FROM THE DEALER. BUT I HAVE DONE SOME RESEARCH ON LINE AND HAVE SEEN HUNDREDS OF THE SAME COMPLAINTS FROM ALL OVER THE USA AND EVEN OVERSEES THAT IT HAS TO DO WITH THE EIS. THIS SADDENS ME TO SEE ALL THE SAME COMPLAINTS AND I THOUGHT THAT WE WERE PROTECTED AS CONSUMERS BY THE GOVERNMENT, AND THE NHTSA AGAINST MAJOR AUTO MANUFACTURER SUCH AS MBUSA TO CALL OUT THESE DEADLY DEFECTS BEFORE IT CONSUMED INNOCENCE PEOPLES LIVES. BUT IT IS OBVIOUS THAT OUR LIVES MEANS NOTHING TO THESE PEOPLE, BECAUSE WITH ALL THESE IDENTICAL COMPLAINTS THIS IS A DEFECT THAT SHOULD BE ADDRESS AND MBUSA SHOULD HAVE THE DECENCY TO TAKE RESPONSIBILITY AND ADMIT THAT THIS IS A MANUFACTURER DEFECT AND DO A RECALL. THIS IS JUST TOO MUCH COMPLAINTS ON THIS PROBLEM AND NO ONE SEEM TO BE TAKING THIS MATTER SERIOUS, AND WE AS THE CONSUMERS ARE BEING STUCK WITH THESE MAJOR REPAIR BILLS RUNNING IN THE THOUSAND. WHAT IS THE PURPOSE IN MAKING THESE REPORTS WHEN NO ONE SEEMS TO CARE. HOW MANY COMPLAINTS DO YOU HAVE TO RECEIVE ON THE SAME ISSUE FOR THE NHTSA AND THE FAIR TRADE ACT TO STAND UP FOR US, IN OCTOBER OF 2016 THIS SAME VEHICLE SELF ACCELERATE AND CRASH IN TO TWO OTHER VEHICLES CAUSING A MAJOR ACCIDENT AND WHEN REPORTED TO MBUSA THEY CLAIM THEY DID THERE INVESTIGATION AND NOTHING WAS WRONG WITH MY VEHICLE, THEY PLACE THE BLAME ON ME .DAIMLER AG WOULD NOT BELIEVE WHAT THERE PRESTIGIOUS COMPANY AS BECOME

NHTSA ID
11020499
Incident
Aug 27, 2017
Mileage
59,000 mi
Driver assistanceSteering
Filed Aug 24, 2017

CAR WAS DRIVING VERY WELL SUDDENLY FLASHES ON MESSAGE CENTER POWER STEERING MALFUNCTION SRS,ABS,ETS,ESB,EBR ESP IN OPERATIVE AND IT KEEPS FLASHING WHEN CAR IS IN MOTION, THEN DISAPPEAR WHEN IGNITION IS OFF, I HAVE NOTICE SEVERAL COMPLAINTS ON YOUR WEBSITE WITH THIS SAME ISSUES WITH THIS SAME YEAR, MODEL AND OTHER MERCEDES,A WEEK A GO I ALSO RECEIVE A MESSAGE TO CHECK BRAKE PAD WEAR BEFORE THIS MESSAGE CAME UP. I REPLACE BRAKE PADS AND ROTOS, AND I AM ALSO BEING TOLD IT COULD ALSO BE MY BRAKE LIGHT SWITCH OR SPEED SENSORS, ALL WAS REPLACE STILL AS MESSAGE. THERE IS SO MANY COMPLAINTS WITH THESE MESSAGES THAT THIS SHOULD BE CONSIDERED A RECALL AND THE CUSTOMERS ARE BEING STUCK WITH THE REPAIRS. IT IS OBVIOUS THAT IT IS A DEFECT WITH THESE VEHICLES IT IS JUST TOO MANY. AND NO ONW SEEMS TO BE STANDING BEHIND THE CONSUMERS.MBUSA IS A MAJOR COMPANY AND THEY ARE GETTING AWAY WITH MURDER. DO YOU HAVE TO HAVE MAJOR FATALITY BEFORE THEY DO SOMETHING ABOUT THIS PROBLEM. DOES SAVING MONEY MEANS MORE THAN PEOPLES LIVES IT IS JUST TOO MANY COMPLAINTS ON THE SAME PROBLEMS THAT COMMON SENSE CANT TELL THEM IT IS A DEFECT AND THE NHTS SHOULD STEP UP FOR US AND DEMAND A RECALL. HOW MANY COMPLAINTS DO YOU HAVE TO HAVE IN ORDER FOR MBUSA MAKE THIS A RECALL.

NHTSA ID
11019383
Incident
Aug 17, 2017
Mileage
59,000 mi
BrakesDriver assistanceSteering
Filed Jun 16, 2017

PARKED CAR, WENT INTO STORE, CAME BACK OUT, STARTED CAR, EBR, ABS AND ESP INOPERATIVE MESSAGE CAME ON ALONG WITH POWER STEERING MALFUNCTION

NHTSA ID
10995568
Incident
Jun 6, 2017
Mileage
94,012 mi
BrakesDriver assistanceSteering
Filed Apr 7, 2017

THIS VEHICLE HAD A FAILURE UPON START THAT ELIMINATED A NUMBER OF SAFETY FEATURES. WHEN I STARTED THE CAR, I RECEIVED THREE ERRORS THAT THE FOLLOWING WERE DISABLED: ELECTRICAL BRAKE (ABS, EMERGENCY BRAKE, TRACTION CONTROL), CRUISE CONTROL, AND POWER STEERING. LOSS OF THESE MADE THE CAR UNSAFE TO DRIVE.

NHTSA ID
10971066
Incident
Apr 3, 2017
Mileage
55,000 mi
Driver assistanceElectricalSteering
Filed Oct 26, 2016

I PARKED THE CAR, AND TURNED IT OFF COMPLETELY. WHEN I RETURNED TO THE CAR, THEY KEY FOB WOULD ONLY TURN THE DASHBOARD LIGHTS ON, BUT THE CAR WILL NOT START. THE STEERING WHEEL IS LOCKED, AND I CANNOT CHANGE THE GEAR FROM "P". A MESSAGE WOULD APPEAR "REMOVE KEY FROM IGNITION" WHENEVER THE DOOR IS OPEN. I HAVE SEARCHED AND IT APPEARS TO BE A VERY COMMON PROBLEM IN THESE MODELS, WHERE THE EIS OR ESL FAILS FOR NO REASON. THE QOUTES FOR THIS REPAIR RANGE FROM $1000 TO $3000. I HAD TO TOW THE CAR TO MY APARTMENT, AND NOW I HAVE TO TOW THE CAR TO THE DEALERSHIP BECAUSE THEY ARE THE ONLY ONES WHO CAN SOLVE THIS ISSUE AND REPROGRAM IT AFTER INSTALLING THE NEW PARTS.

NHTSA ID
10919212
Incident
Oct 25, 2016
Mileage
117,000 mi
Driver assistanceElectricalSteering
Filed Oct 24, 2016

WHEN I RETURNED TO MY CAR IN THE PARKING LOT AFTER GROCERY SHOPPING IN THE EVENING, THE CAR WOULD NOT START. THE RADIO AND LIGHTS ON THE DASHBOARD WORKED AND THE SEAT MOVED, BUT THE ENGINE WOULD NOT START. I HAD THIS CAR CHECKED NOT TOO LONG AGO AND EVERYTHING WAS FINE, BUT THE CAR JUST DECIDED NOT TO WORK SUDDENLY. THIS IS ESPECIALLY SCARY FOR A FEMALE STRANDED IN A PUBLIC PARKING LOT AT NIGHT. I DID NOT GET ANY WARNING MESSAGES BEFORE THE INCIDENT. I HAD TO CALL ROADSIDE ASSISTANCE AND TRY JUMP STARTING IT FIRST, WHICH WASN'T THE PROBLEM AS THE BATTERY WAS FULLY CHARGED. I ENDED UP HAVING TO TOW THE CAR EARLY NEXT MORNING BECAUSE THE DEALER WAS CLOSED AND HAD TO TAKE A CAB HOME. WHEN I WENT TO THE DEALER AND STATED ALL THE "SYMPTOMS", MB KNEW RIGHT OFF THE BAT WHAT THE PROBLEM WAS, WHICH TO ME IS ALARMING. THEY TOLD ME THEY ARE 99% SURE IT IS EITHER ELECTRONIC IGNITION SWITCH OR ELECTRONIC STEERING LOCK PROBLEM AND IT WOULD COST ME $1200 TO REPAIR IT. IT OBVIOUSLY IS A VERY COMMON ISSUE. THEY ARE VERY WELL AWARE OF IT, YET THEY ARE NOT DOING NOTHING ABOUT IT, AS (THEY SAY) IT IS NOT A SAFETY PROBLEM. HOW IS THIS NOT A SAFETY PROBLEM WHEN THE DRIVER DOESN'T GET A SLIGHTEST WARNING OR EVEN A MESSAGE THAT THE CAR WON'T START AND WILL LEAVE YOU STRANDED WHEREVER YOU ARE? AS A YOUNG FEMALE LIVING IN A CITY WITHOUT FRIENDS AND FAMILY TO HELP OUT, ESPECIALLY AT NIGHT IN A PUBLIC SPACE, THIS IS QUITE FRIGHTENING. I ALMOST HAD A PANIC ATTACK, BECAUSE I DIDN'T KNOW WHAT TO DO AND NEVER HAD TO CALL ROADSIDE ASSISTANCE. THE ONLY REASON I HAD GOTTEN A MERCEDES BENZ WAS FOR ITS SAFETY. MB SITE STATES: "TRUE TO THEIR HERITAGE, THEY'RE ENGINEERED TO PROTECT YOU IN WAYS YOU MIGHT NEVER HAVE IMAGINED. AND WITH THE HOPE THAT YOU'LL NEVER HAVE TO." HOW DID MB PROTECT ME? MB HAS ONLY ENGINEERED THE CAR TO RIP OFF CUSTOMERS AND NOT LIVE UP TO ITS BRAND. THIS IS VERY DISAPPOINTING. *TR

NHTSA ID
10918472
Incident
Oct 21, 2016
Mileage
55,000 mi
Driver assistanceSteering
Filed Jul 29, 2016

I EXPERIENCED THE INFAMOUS STEERING LOCK PROBLEM 5 DAYS AGO IN MY (NOW FORMER) 2009 MERCEDES C300. PRIOR TO THIS PROBLEM OCCURRING MY CAR SEEMED TO BE WORKING FINE. I'VE ALWAYS HAD ALL OF THE RECOMMENDED SERVICES PERFORMED ON TIME BY THE DEALER. THEN LAST SATURDAY I WAS RUNNING ERRANDS AND AFTER MY THIRD STOP MY CAR WOULDN'T START. I ASSUMED IT WAS THE BATTERY (EVEN THOUGH IT HAD BEEN REPLACED LESS THAN 2 YEARS AGO) AND I CALLED MERCEDES ROADSIDE ASSISTANCE. THE ROADSIDE TECHNICIAN TESTED THE BATTERY AND SAID IT WAS FINE AND HE IMMEDIATELY SUSPECTED IT WAS THE STEERING LOCK PROBLEM. AFTER A BIT MORE TESTING HE CONFIRMED IT WAS AND HE SAID THE CAR WOULD NEED TO BE TOWED TO THE DEALER ON A FLATBED. IT WAS SATURDAY AND THE DEALER'S SERVICE DEPARTMENT WAS CLOSING BUT I GOT THERE JUST IN TIME TO GET A LOANER CAR. ONCE I GOT HOME I STARTED DOING INTERNET RESEARCH ON THE PROBLEM AND I FOUND THIS WEBSITE. I DECIDED TO GO BACK TO THE DEALER ON SUNDAY WHEN THE SERVICE DEPARTMENT WAS CLOSED AND ASK IF I COULD TRADE IN THE CAR. I PRINTED OUT ALL OF THE REPORTS ON THIS SITE AND TOOK THEM WITH ME. THE SALESPEOPLE CLAIMED THEY HAD NOT HEARD OF THIS PROBLEM BUT THEY WERE NOT INTERESTED IN LEARNING ABOUT IT. I WAITING UNTIL YESTERDAY WHEN I HAD THE REPAIR QUOTE BEFORE I TRADED IT IN. THE COST WOULD HAVE BEEN $1,800 BUT THEY SAID I COULD USE A 15% OFF SERVICE COUPON. I ALSO TRIED TO SHOW THE REPORTS FROM THIS SITE TO THE SERVICE ADVISOR BUT HE WASN'T INTERESTED IN SEEING THEM EITHER. I DECIDED I REALLY NEEDED A CAR THAT WAS STILL UNDER WARRANTY SO I TRADED IT IN LAST NIGHT. THEY SUBTRACTED $1,500 OFF THE TRADE IN VALUE FOR THIS REPAIR. I TRIED TO GET THEM TO DOCUMENT IT SO I WOULD HAVE SOME EVIDENCE IF THERE IS REPAIR REFUND OFFERED IN THE FUTURE BUT THEY WERE NOT WILLING TO DO SO.

NHTSA ID
10891677
Incident
Jul 23, 2016
Mileage
80,300 mi
Driver assistanceElectrical
Filed Jul 22, 2016

STATIONARY WHILE AT THE REST AREA DURING A HOT SUMMER DAY ON THE SIDE OF THE HIGHWAY. THE STEERING COLUMN OR ELECTRONIC STEERING LOCK (ESL) FAILED AND THE CAR WOULD NOT START.CAR WON'T START AND STEERING WON'T UNLOCK... I STOPPED AND CUT THE ENGINE OF AND TRIED RESTARTING THE CAR IT WON'T DO ANYTHING. THIS PARTICULAR PART IS FAULTY ON MOST 2008-2009 MERCEDES C300. SEVERAL HUNDRED THOUSANDS ARE HAVING ISSUES WITH THIS PARTICULAR PART AND AT MOMENTS THEY GET IT WORKING AND AT OTHER TIMES NOT SO MUCH. THIS PART NEEDS TO BE RECALLED SINCE IT IS A DEALER ONLY REPLACEMENT PART AND NO ONE CAN TOUCH IS BESIDES THE DEALER DUE TO THEFT AND SECURITY MEASURES. MERCEDES HAS THIS PARTICULAR ISSUE CORNERED AND IS NOT DOING ANYTHING TO WORK WITH THE CUSTOMER.

NHTSA ID
10887683
Incident
Jul 21, 2016
Mileage
100,000 mi
Driver assistanceElectrical
Filed Jul 21, 2016

CAR WON'T START AND STEERING WON'T UNLOCK...WHENEVER I STOP AND CUT THE ENGINE OF AND TRY STARTING G THE CAR IT WON'T DO ANYTHING. THEN AFTER A GOOD HOUR IT WILL START...THEN I DRIVE HOME AND STOP IT WON'T START. EVERYDAY TWICE A DAY... WHEN J GO TO WORK OR WHEN I COME HOME.

NHTSA ID
10887470
Incident
Jul 12, 2016
Driver assistance
Filed Jul 21, 2016

CAR WILL NOT CRANK NOR WILL IT RELEASE STERING WHEEL. IT STATES TO REMOVE KEY. HAD IT TOWED AND DEALER REVIEWED IT AND IT IS ALSO THE EIS. HAD TO PAY TO ORDER PART AND ALSO HAD TO HAVE IT TOWED. JUST GLAD THIS HAPPENED WHERE I WORK AT AND NOT WHILE TRAVELING.

NHTSA ID
10887434
Incident
Jul 18, 2016
Driver assistanceElectricalEngine
Filed Nov 16, 2015

I WENT TO CLASS ON THE DATE OF 11/13/2015 AND WHEN I CAME OUT THE VEHICLE WOULD NOT START. AFTER HAVING THE VEHICLE TOWED TO THE DEALERSHIP, I WAS ADVISED IT WOULD BE $952.56 FOR AN ELECTRICAL ISSUE DUE TO NO FAULT OF MY OWN AND CAN HAPPEN AT ANYTIME. SO I INQUIRED ON HOW LONG THIS WOULD BE COVERED FOR? I WAS TOLD ITS ELECTRICAL AND CAN HAPPEN AT ANYTIME, IT'S LIKE A CELLPHONE OR A COMPUTER. YET THOSE HAVE WARRANTIES AGAINST ISSUES LIKE THAT WHEREAS SOMETHING I PAID THOUSANDS OF DOLLARS DOES NOT. I HAVE SEEN MANY COMPLAINTS ABOUT THIS ONLINE AND DON'T UNDERSTAND WHY THEY HAVE NOT RECALLED THIS AND CONTINUE TO RIP CONSUMERS OFF. SOME EVEN ADVISING THIS HAS HAPPEN TO THEM ON THE ROAD WHICH COULD VERY WELL LEAD TO A MAJOR ACCIDENT , IT IT HAS NOT ALREADY.

NHTSA ID
10790524
Incident
Nov 13, 2015
Mileage
90,000 mi
Driver assistanceElectricalSteering
Filed Oct 7, 2015

ON THE HIGHWAY DRIVING 40 MPH WARNING ON THE DISPLAY CAME ON STATING THE" EBR, ABS, ESP ARE INOPERATIVE" AND A WARNING DISPLAY STATING "POWER STEERING MALFUNCTION". POWER STEERING WAS FINE, BUT IT WAS A VERY NERVE WRECKING DRIVE. DEALERSHIP IS STATING IT IS THE ESP MODULE AND PUMP THAT NEEDS TO BE REPLACED, WHICH CAN ONLY BE DONE AT THE DEALERSHIP.

NHTSA ID
10780685
Incident
Oct 5, 2015
Mileage
60,000 mi
Driver assistanceSteering
Filed Sep 4, 2015

MONDAY DROVE CAR TO WORK WITH OUT ANY PROBLEMS. CAME OUT TO GO HOME THAT EVENING AND CAR WOULD NOT START. COULD TURN THE IGNITION COMPLETELY TO THE START POSITION BUT THE ENGINE DID NOT TURN OVER. MY RADIO WORKED, MY POWER SEATS WORKED, TRUNK AND DOORS OPENED WITH THE KEY VIBE. BUT NOTHING HAPPENED FROM THE ENGINE. COME TO FIND OUT THE STEERING WHEEL LOCKED UP FOR NO REASON. THEY HAD TO SKATE MY CAR IN ORDER TO GET IT ON THE TRUCK TRUCK. THIS IS A DEFECT AND I'M A WOMAN AND THIS COULD HAVE HAPPENED AT NIGHT WHEN DRIVING DOWN THE ROAD.

NHTSA ID
10761657
Incident
Sep 1, 2015
Mileage
110,000 mi
Driver assistanceElectricalSteering
Filed Jun 1, 2015

YESTERDAY MY BELOVED C300 LEFT US STRANDED AT A BEST BUY PARKING LOT LATE AT NIGHT. IT WAS REALLY UPSET WHEN I JUST GET OFF WORK, AND TRY TO START MY CAR AND GO HOME TAKE A REST, BUT IT WOULD NOT START. I HAD TO LEAVE THE CAR THERE OVERNIGHT AND WAS NOT UNTIL NEXT MORNING THAT I GOT IT TO START. SINCE THEN IT HAS BEEN GIVING US PROBLEMS SO I CALL THE LOCAL DEALER AND THEY GAVE ME AN APPOINTMENT FOR NEXT MONDAY. I HAVE READ THAT THIS IS A VERY COSTLY AND A VERY WELL KNOWN ISSUE WITH C300. BY THIS TIME I AM SURE MB KNOWS ABOUT IT, AND I DID RESEARCH ONLINE SEEMS LIKE THAT IS A COMMON ISSUE AND MB SHOULD RECALL FOR IT. UNFORTUNATELY, MB DON'T TAKE CARE OF IT, AND DO NOT COVER IT. IT IS A EIS FAILURE ISSUE.. MY 2009 C300 HAS JUST REACHED 50,000 KLMS. WE HAVE HAD IT FOR ABOUT 10 MONTHS NOW... WE ARE VERY CONCERNED AND DISAPPOINTED. MY CAR HAD TO LEAVE IN PARKING LOT OVERNIGHT WHICH IS REALLY DANGEROUS, AND I CAN'T GO TO WORK SINCE I DON'T HAVE A CAR TO DRIVE. IT'S A PAIN FOR ME, THAT I HAVE TO PAY OVER $1000, AND THIS IS MY FIRST CAR, MY FINANCIAL CAN'T REALLY HANDLE THIS UNEXPECTED ISSUE SINCE I TAKE CARE OF MY SO WELL...

NHTSA ID
10722551
Incident
Jun 1, 2015
Mileage
50,980 mi
BrakesDriver assistanceSteering
Filed Apr 13, 2015

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. WHILE ATTEMPTING TO START THE ENGINE, THE VEHICLE FAILED TO TURN ON AND THE STEERING LOCK ENGAGED. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE STEERING LOCK AND THE CONTROL UNIT. THERE WAS NO FURTHER INFORMATION AVAILABLE. AFTER RETRIEVING THE VEHICLE AND DRIVING, THE BRAKE EBR, ABS, ESP AND POWER STEERING FAILURE MESSAGES APPEARED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 63,033.

NHTSA ID
10705432
Incident
Apr 8, 2015
Mileage
63,033 mi
Driver assistance
Filed Jan 7, 2014

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT THE ENGINE RPMS INCREASED EXCESSIVELY AND THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING AS THE CONTACT ATTEMPTED TO BRAKE. THE CONTACT MENTIONED THAT THE VEHICLE EVENTUALLY DECELERATED AND RESPONDED TO BRAKING ATTEMPTS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 38,500.

NHTSA ID
10558906
Incident
Jan 4, 2014
Mileage
38,500 mi
Driver assistance
Filed Dec 21, 2012
Crash reported3 injuries reported

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE AT THE DEALER HE SLOWED THE VEHICLE DOWN IN ORDER TO DRIVE THROUGH AN AUTOMATIC DOOR WHEN SUDDEN ACCELERATION OCCURRED CAUSING THE CONTACT TO CRASH INTO THE DOOR. THE DRIVER AND TWO OTHER PEOPLE WERE INJURED. THEY WERE ALL TAKEN TO THE HOSPITAL WITH INJURIES TO THE THIGH, LEG, AND A BRUISED COLLAR BONE. THE VEHICLE WAS DESTROYED. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WAS NO ACCELERATION FAILURE OR ANY RELATED RECALLS. THE CONTACT STATED THE FLY BY WIRE CAUSED THE ACCELERATION. THE FAILURE MILEAGE WAS 35,660. UPDATED 02/07/13

NHTSA ID
10489466
Incident
Dec 3, 2012
Mileage
35,660 mi
Driver assistance
Filed Nov 17, 2010

I OWN A 2009 MERCEDES BENZ, MODEL C-300. THE ISSUE IS THE LOCATION OF THE CRUISE CONTROL ARM ON THE LEFT SIDE OF THE STEERING COLUMN. IN AMERICA CARS THE TURN SIGNAL ARM IS IN THAT SPOT ON THE TOP, IN THIS CAR IT IS ON THE TOP. SO IF YOU REACH FOR THE TURN SIGNAL ARM YOU TOUCH THE CRUISE CONTROL ARM FIRST BY MISTAKE. AS SOON AS YOU TOUCH THE CRUISE CONTROL IS ENGAGED AND STATS TAKING OVER. A VERY GRAVE SAFETY HAZARD. *TR

NHTSA ID
10366634
Incident
Nov 16, 2010
Mileage
10 mi

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