Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Jan 14, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported
Overview
Our database contains 7 NHTSA owner-reported complaints for the 1999 Mercedes-Benz C230K, most frequently naming the electrical, fuel system and airbags categories. 15 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Monthly complaints peaked at 1 in Jun 2002. Most recent month: 1.View as table
Monthly owner complaints for the 1999 Mercedes-Benz C230K
Month
Complaints filed
Cumulative
Jun 2002
1
1
Oct 2007
1
2
Oct 2008
1
3
Jul 2013
1
4
Apr 2015
1
5
Jun 2015
1
6
Jan 2016
1
7
What owners report
Complaints grouped by the component NHTSA recorded
Electrical330.0%
Fuel system220.0%
Airbags110.0%
Exterior lighting110.0%
Suspension110.0%
Engine110.0%
Brakes110.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Airbags
Filed Jan 14, 2016
Crash reported1 injury reported
TL* THE CONTACT OWNS A 1999 MERCEDES-BENZ C230K. WHILE ATTEMPTING TO MAKE A LEFT TURN AT APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED CHEST AND ARM INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
NHTSA ID
10820156
Incident
Jan 7, 2016
Mileage
63,000 mi
Suspension
Filed Jun 18, 2015
HIT POTHOLE AT 10 MPH AND THE LOWER CONTROL ARM SNAPPED OFF CAUSING A LOSS OF CONTROL OF THE CAR. DEALERSHIP SAYS THE CONTROL ARM WAS CORRODED THROUGH.
NHTSA ID
10726069
Incident
Jun 16, 2015
Mileage
136,500 mi
Electrical
Filed Apr 24, 2015
WIPER, LOCKS, TAILGATE, INSTRUMENT PANEL AND WINDOWS ALL MALFUNCTIONED AT THE SAME TIME. THE PROBLEM HAS BEEN INTERMITTENT, THEREFORE, I AM AFRAID TO ROLL WINDOWS DOWN OR LOCK THE VEHICLE. *TR
NHTSA ID
10712657
Incident
Feb 2, 2015
Mileage
125,000 mi
Fuel system
Filed Jul 15, 2013
DRIVERS SIDE GAS TANK IS LEAKING WITH STRONG GAS FUMES COMING FROM UNDER CAR SITTING STILL. LEAK IS AT THE BOTTOM SENDING UNIT ON THE LEFT PLASTIC TANK UNDER THE PASSENGER SEAT BEHIND THE DRIVER. I ISOLATED THE LEAK TO WHERE THE WIRES PLUG TO THE TANK GAUGE SENDING UNIT. THIS IS OBVIOUSLY A VERY DANGEROUS CONDITION THAT SHOULD NOT OCCUR EVER IN NORMAL OPERATING OF THE CAR. THIS CAR HAS NOT BEEN ABUSED OR WRECKED THAT I KNOW ABOUT SO, IT IS A MANUFACTURER DEFECT. IN ADDITION, RECENTLY, THERE WAS A MAJOR GASOLINE LEAK FROM A RUSTED LINE ON THE RIGHT TANK HIGH PRESSURE LINE GOING FROM THE FUEL PUMP TO THE ENGINE, WITH FUEL SPRAYING EVERYWHERE UNDER THE CAR. THIS WAS CAUSED BY A RUSTED LINE, PROBABLY FROM SALT ON WINTER ROADS. THE METAL FUEL LINE WAS VERY FLIMSY AND A HOLE HAD RUSTED IN IT. MERCEDES CLAIMS TO SELL A QUALITY AUTOMOBILE. MERCEDES SHOULD BE REQUIRED TO REPAIR SUCH OBVIOUSLY DANGEROUS DEFECTS FREE OF CHARGE TO THE CONSUMER. *TR
NHTSA ID
10525034
Incident
Jul 15, 2013
Mileage
120,000 mi
ElectricalExterior lighting
Filed Oct 4, 2008
1999 MERCEDES BENZ C230 INSTRUMENT PANEL LIGHTS HAVE GONE OUT. I HAVE NOT HAD THIS PROBLEM REPAIRED DUE TO THE COST ESTIMATE QUOTED TO ME BY THE MB DEALERSHIP. INSTRUMENT PANEL LIGHTS WENT OUT 2 WEEKS AFTER VEHICLE WARRANTY EXPIRED. ANOTHER PROBLEM PROBABLY ASSOCIATED WITH THE ELECTRICAL SYSTEM IS THAT I HAVE HAD TO REPLACE HEADLAMPS, INTERIOR LAMPS, BACKUP LAMPS (IE LIGHT BULBS) ON A CONTINUAL BASIS. AT LEAST EVERY OTHER MONTH I HAVE A WARNING LIGHT COME ON THAT I HAVE LAMP OUT. PRESENTLY I HAVE TO REPLACE THE BACKUP LAMPS BUT HAVE NOT DONE SO. JUST REPLACED A LEFT HEADLAMP TWO WEEKS AGO. THIS HAS BEEN ONGOING SINCE MY MOTHER PURCHASED THE CAR NEW IN AUGUST OF 1999. SHE GIFTED THE MB TO ME AND I HAVE BEEN THE ONLY DRIVER SINCE 2001 AND IT IS A ONE OWNER MB (TWO FAMILY MEMBERS). *TR
NHTSA ID
10244364
Incident
Jun 1, 2000
Mileage
20,000 mi
ElectricalEngineFuel system
Filed Oct 13, 2007
MAR '07: INTERIOR DASH LIGHT WARNING "CHECK ENGINE" CAME ON. I IMMEDIATELY BROUGHT IT TO A MERCEDES-AUTHORIZED MECHANIC; COMPUTER DIAGNOSTIC SAID "FUEL TRIM ERROR". MAR TO OCT '07 FOLLOWING PARTS WERE REPLACED: ALL FUEL INJECTORS, SPARK PLUGS, ENGINE WIRING, ALL ENGINE GASKETS & 2 MAF (MASS AIR FLOW) OXYGEN SENSORS; ADDITIONALLY, THE COMPRESSOR UNIT WAS TAKEN APART 7 TIMES, AND UPON EXAMINATION, A VERY SMALL AMOUNT OF OIL WOULD BE DISCOVERED - 1 TSP TO 1 TBSP EA TIME. EACH TIME, IT WAS IMPECCABLY CLEANED. TOTAL COST TO OWNER OVER 7 MONTHS: $3,500. DURING CAR OWNERSHIP, THE CAR HAS BEEN MAINTAINED ACCORDING TO MERCEDES REPAIR SCHEDULES, USING ONLY OEM PARTS AND PRODUCTS - IT ONLY HAS 86K ORIGINAL MILES ON IT - VERY LOW FOR AN 8 YR OLD CAR. THE MECHANIC OBSERVED THAT THE BLOW BACK OIL ACCUMULATES IN THE COMPRESSOR, SO THE COMPUTER SENSOR THINKS THE ENGINE IS RUNNING TOO RICH AND WILL VIRTUALLY SHUT DOWN POWER TO THE COMPRESSOR. THE COMPRESSOR ITSELF WAS TESTED AFTER EACH CLEANING, AND RUNS PERFECTLY. IT ONLY WHEN THE INTERIOR COMPRESSOR SENSORS PICKS UP MINOR MOLECULES OF OIL, THAT IT THINKS IT IS RUNNING TOO RICH, AND WILL NOT DELIVER POWER TO THE ENGINE. THIS IS ESPECIALLY DANGEROUS, BECAUSE IT IS NOT PREDICTABLE, AND WHEN IT OCCURS, THE DRIVEN IS UNABLE TO CLIMB HILLS OR EVEN SLIGHT INCLINES, AND CAN NOT EXCEED 65 MPH WITHOUT A >50% LOSS OF POWER TO THE ENGINE. THE CAR CAN NOT EVEN ACCELERATE ON A SLIGHT INCLINE AND WILL LOOSE 10-20 MPH AS A RESULT. IT WAS ASSESSED BY THE MECHANIC, AFTER WATCHING IT FOR 6 MOS AND REINSPECTING 6 TIMES (ALL WITH THE SAME FUEL TRIM ERROR, AND NO OTHER COMPUTER ERRORS REGISTERING) THAT THE BLOW BACK IS FROM INTERIOR O RINGS, VERY DEEP IN THE ENGINE: REPAIR COST EST: $3-5K. THIS TYPE REPAIR IS NOT HEARD OF ON A MERCEDES WITH 86K MILES, WITH THE CARE TAKEN. THE CAR IS UNDRIVEABLE DUE TO THE INORDINATE REPAIR COSTS (TX DOT INSPECTION DOES NOT PASS WITH "CHECK ENGINE" LIGHT PROBLEMS). *TR
NHTSA ID
10205577
Incident
Mar 10, 2007
Mileage
80,000 mi
Brakes
Filed Jun 20, 2002
ABS LIGHT WILL CONTINUEOUSLY COME ON AND STAY ON WHILE CONSUMER IS DRIVING. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
NHTSA ID
8012207
Incident
May 2, 2002
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI42.47-P-067502
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SERVICE BRAKES, HYDRAULIC
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI27.50-P-071658
POWER TRAIN
Harsh engagement when changing gear range from P to D or R
LI91 45-P-066075
SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI91.25-P-059380
SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.