Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Aug 1, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 163 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2014 Mercedes-Benz C250 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structure
Filed Aug 1, 2024
The contact owns a 2014 Mercedes-Benz C250. The contact stated that while driving at an undisclosed speed in a rainstorm, the contact observed water entering the vehicle from underneath the driver's side footwell, causing extensive water damage. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 93,000.
NHTSA ID
11605831
Incident
Jul 31, 2024
Mileage
93,000 mi
AirbagsBody & structureOther / unspecified
Filed Aug 21, 2023
Crash reported1 injury reported
unknown but I have submitted a previous complaint.
NHTSA ID
11539690
Incident
Dec 13, 2022
Body & structure
Filed Dec 15, 2022
Interior driver door handle not operating. I brought the car to the mechanic and he states this is a common problem and the whole door panel has to be replace for 1000.00. I went home and researched repairs on this and this is a very common issue with mercedes and many mechanics including the one I went to doesn't understand why this is not a recall. This a very serious safety issue. I have to lower the window to get out of my car. If I have to get out quickly it is impossible. If the window stops working I cannot get out of the car. This safety issue affects me and my passengers if I have to get out of my car quick such an accident or fire. The quality is so poor on these plastic parts of the handle and removing the door panel is complicated because it not meant to be removed and taken apart. I am a nurse that was traveling in Nevada when this occurred.
NHTSA ID
11497597
Incident
Oct 15, 2022
Body & structure
Filed Aug 12, 2022
INSIDE HANDLE DOOR left broke 2019 and right broke 8/10/2022, Senior people is hard to open a broken door and if an accident will happen they can not came out of the car. We took the car to Mercedes Benz dealer and they want to charge to fix it. We took to independent mechanic the 1st time on 2019 and they charge us like $1,000. Now the right handle door is broke 8/10/2022. We need Mercedes Benz to fix it ASAP. This issue is happen a lot to Mercedes Benz
NHTSA ID
11479038
Incident
Aug 10, 2022
Body & structure
Filed Feb 23, 2020
WHEN IT IS RAINING WATER COME FROM THE TOP OF THE CAR
NHTSA ID
11310931
Incident
Oct 4, 2019
Mileage
100,000 mi
Body & structureFuel system
Filed Jan 19, 2019
2014 MERCEDES C 250 1) SMELLS OF STRONG FUEL FUMES INSIDE AND OUTSIDE OF VEHICLE 2) STALLS WHEN ATTEMPTING TO PASS VEHICLES OR ACCELERATE SOMETIMES 3) RED PAINTING HAS CLEAR COAT FINISH PEELING 4) CAR SMELLS LIKE SPOILED MILK / MILDEW DURING SUMMER MONTHS WHEN AIR CONDITIONER IS STARTING
NHTSA ID
11170884
Incident
Jan 7, 2019
Body & structure
Filed Aug 23, 2018
DOOR HANDLE BREAKS FROM THE INSIDE, CAUSE IT TO BECOME COMPLETELY NON-FUNCTIONAL. PASSENGERS CANNOT GET OUT OF THE CAR FROM THE INSIDE.
NHTSA ID
11121963
Incident
Aug 23, 2018
Mileage
48,000 mi
Body & structure
Filed Jun 12, 2018
I WAS DRIVING ON THE FREEWAY AT AROUND 9AM CST HEADED TO DFW AIRPORT WHEN ALL OF A SUDDEN I JUST HEARD A LOUD BANG. I IMMEDIATELY FELT PRESSURE IN MY EARS AND IT NOW FELT LIKE THERE WAS A WINDOW OPEN. HAVING PULLED OUT TO A SAFE SPOT ON THE SIDE OF THE FREEWAY TO INSPECT THE VEHICLE, I WAS SHOCKED TO SEE THE SUNROOF GLASS IS WHAT HAD EXPLODED.
NHTSA ID
11101470
Incident
Jun 11, 2018
Mileage
15 mi
Body & structure
Filed Jan 4, 2018
INOP DRIVER DOOR INTERIOR HANDLE. DEFECT AFFECTS THE SAFETY INTEGRITY OF THE PRODUCT. TOOK IT TO DEALER FOR WARRANTY REPAIR 6 MONTHS AGO AND THEY STILL ARE UNABLE TO FIX IT.
NHTSA ID
11058485
Incident
Aug 23, 2017
Body & structurePowertrain (other)Steering
Filed Sep 9, 2017
Fire reported
I WAS DRIVING ON GLADES ROAD, BOCA RATON, FL. I HEARD A LOUD NOISE, SAW SMOKE AND LOST MY POWER STEERING. I MANAGED TO PULL INTO TOWN CENTER MALL, GOT OUT OF THE CAR AND SAW THAT THE CAR WAS ON FIRE. THE BOCA RATON POLICE CAME, #5 FIRE DEPARTMENT CAME. THE FIRE WAS PUT OUT AND THE CAR WAS TOWED TO MERCEDES OF DELRAY.
NHTSA ID
11022435
Incident
Jul 17, 2017
Mileage
18,000 mi
Body & structure
Filed Aug 16, 2017
STATIONARY VEHICLE'S DOOR LATCH STOPPED WORKING WHILE TRYING TO EXIT THE CAR. THE LATCH IS LOOSELY MOVING AROUND WITH NO CONNECTION TO THE DOOR LOCK WHATSOEVER.
NHTSA ID
11015764
Incident
Aug 16, 2017
Mileage
60,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own