RoadVitals

2014 Mercedes-Benz C250 Engine Problems

Owner-reported complaints naming the engine system, filed with NHTSA

Data refreshed

Engine reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
Latest Feb 9, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
14%
of 163 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2014 Mercedes-Benz C250 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 23 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming engine

Shown in the owner’s own words, exactly as filed

Engine
Filed Feb 9, 2026

my car overheats badly and shakes and it is starting to smoke from the hood in snowy conditions

NHTSA ID
11716648
Incident
Feb 6, 2026
BrakesEngine
Filed Sep 27, 2025

I was coming off the freeway on 9/25/25, and when I pressed on the breaks they completely locked up and would not break at all. The car turned off, no warning lights nothing, and I continued to hit the break and the car would not stop, then all of a sudden it came to a stop almost colliding within inches of hitting the Semi-Truck in front of me. This is the second time in one year that this has happened to me, I have had the car checked out the first time last year immediately, and even paid to diagnose it, nothing, I had the brakes and rotors replaced last June of 2024 when this happened. Since then the car has only been in the dealership to get the car Fully checked out mutltiple times within 2024, 2025 and repaired by Mercedes dealership. On 9/25/25 this happened to me and it was a traumatic experiance when I pressed the break and the break got super hard and in a Locked position and would not come to a stop, there was no warning lights, no engine lights, nothing. (increased braking effort, and potentially I was inches of collision risk. I had the car towed to the nearest shop and was told this is a collapsed break booster Vacuum pump, and possibly the hose and lines and possibly further problems but they would need to replace the Vacuum pump first. After I looked to see if there was a recall on the vacuum pumps in that model on google and it says the following; Google- 2014 Mercedes c250 recall on Vacuum pump A-Premium Vacuum Pump Compatible With Select Mercedes ...Yes, there was a recall on certain Mercedes-Benz vehicles, including some 2014 C250 models, related to a defective brake booster vacuum hose. The recall involves hoses that may delaminate over time, leading to a loss of vacuum, increased braking effort, and potentially a collision risk. To check if your specific 2014 C250 is affected by this recall, you should contact an authorized Mercedes-Benz dealer or visit the Mercedes-Benz USA website to check for open recalls for your vehicle's VIN.

NHTSA ID
11690125
Incident
Sep 25, 2025
Engine
Filed Jul 10, 2025

My Mercedes Benz 2014 W204 C250 initially had a noise during startup. The startup noise became louder and now my car does not start. Also, the check engine light indicate a cam shaft position sensor error. Looking online it appears that my problem is exactly like the problem described in a NHTSA report on 2012-2015 W204 and W172 vehicles(C250 and SLK250) equipped with the M271 engine. I would like NHTSA assistant in getting my Mercedes Benz W024 C250, VIN [XXX] included as part of extended recall of the same car and engine and repaired. If more information is needed, please contact me. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11672484
Incident
Jun 10, 2025
Mileage
73,324 mi
Driver assistanceEnginePowertrain (other)
Filed Aug 9, 2024

Driving on [XXX] to Atlanta GA my car would not automatically shift and began to vibrate badly. I was almost hit by other vehicles as I pulled off the highway to check car out. Car was vibrating badly in idle and when I resumed my trip back home the car would not accelerate properly and caused tremendous stress and danger. Figured out that car would not shift automatically and I was forced to shift the car manually. Car would sputter and vibrate badly and would only slightly less vibrate to where I could drive it home in gear D5 and would less vibrate at 75+ mph very dangerous, and would lose power and shake violently going up highway hills. I prayed all the way home and barely made it shaken. I called my Mercedes Benz Dealer from the highway and immediately scheduled appointment on 8/15/24. This was a major safety hazard and life threatening situation with my Mercedes Benz C250 2014 car. My car 100% serviced over the years at dealership I bought it from Rick Hendricks Mercedes Benz of Lake Norman NC. Thank you for your time! Actor & Model [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11607584
Incident
Aug 1, 2024
EngineFuel system
Filed Jul 12, 2024

I was driving on the highway my car sort of hesitated for a brief second then continued on as if nothing about one mile later my car began to slow down while I was in traffic so asap I pulled over at this point I could only go about 40 miles per hour which was very terrifying at that time it came a complete stop. After restarting the car 3-4 times it stayed running I continue home which was about 12 miles from my current location. For the next few days I did not go any where. I then had an appointment to have the 80,000 mile maintenance I mentioned the problem I was then told I need a throttle body replacement costing more than $2000 that I can not afford. At that time I started researching my own problem. My relative who works on 18 wheel truck for a living, . that perhaps it just may need cleaning rather than replacement . Also per my research this happens quite often with this model it also stated that Mercedes C250 was the worst Mercedes of that year many many owners have had this problem. The yellow ESP light come on saying it is off also my hold brake no longer works. It work at my prior dealer appointment it while going to appointment afterwards it did not work since over 9 years seldom used I wasn't concerned thus that is the message that appears when car fails Mercedes wants me to pay I believe $2000 problem not needed

NHTSA ID
11601521
Incident
May 30, 2024
Engine
Filed Apr 3, 2024

The contact owns a 2014 Mercedes-Benz C250. The contact stated that upon starting the vehicle, an abnormal rumbling noise was detected. The vehicle had hesitated to start. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the timing chain tensioner needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 56,000.

NHTSA ID
11580936
Incident
Mar 20, 2024
Mileage
56,000 mi
EngineFuel systemSuspension
Filed Aug 15, 2023

The contact owns a 2014 Mercedes-Benz C250. The contact stated while driving 60-62 MPH, the vehicle lost motive power. The check engine warning light, the traction control warning light, and other unknown warning lights were illuminated. The contact veered to the side of the road. The contact was able to restart the vehicle after several attempts. The contact was able to continue driving. The dealer was notified of the failure and referred the contact to AutoZone. The vehicle was taken to AutoZone, where it was diagnosed that the fuel injectors and the ECM had failed. The contact sent a diagnostic report to the used car dealer where the vehicle was purchased, but no assistance was provided. Additionally, the contact stated that the control arm had fractured. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 123,000.

NHTSA ID
11538699
Incident
Jul 17, 2023
Mileage
123,000 mi
EngineVisibility
Filed Aug 7, 2023

The contact owns a 2014 Mercedes-Benz C250. The contact stated that the vehicle was getting water inside the cabin from a leak coming from the sunroof. The contact stated that while driving at various speeds, the vehicle started jerking and making a choking sound as if the vehicle was going to shut off. The check-engine warning light was illuminated. The vehicle was taken to the dealer who determined that there was an electrical failure related to the leak coming from the sunroof leak and that there were corroded cam blocks. The cable for the sunroof was replaced along with the mats on the floor. The contact was unsure if the engine was repaired. The contact stated that the check engine warning light was intermittently illuminated, and the jerking of the vehicle persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,315.

NHTSA ID
11536845
Incident
Jul 24, 2023
Mileage
54,315 mi
Engine
Filed Jan 3, 2023

On December 14, 2022 at approximately 3:45 pm in rush hour traffic in the high speed lane on i-75 in Bradenton, Fl, the 2014 Mercedes C250 I was driving lost total engine power, traveling from 80mph to 0 in seconds. I had just enough time because of the momentum of the speed I was traveling at to maneuver the car into the breakdown lane adjacent to a median construction site. Had I been traveling in the middle lane there would have been insufficient time to change lanes in heavy, fast traveling traffic and get to a breakdown lane. In other words, we could have been killed. There was no check engine light nor warning lights of any kind. The engine was quiet and there was no engine rattling noise or shuddering prior to the incident during over 7 hours of travel from Marietta, Georgia into Florida. The car had been purchased from a used car dealer in Marietta two days before and had passed the Georgia emissions test on 11/18/22. We had the car towed to a Mercedes Benz dealership 20 miles away in Sarasota. On 12/16/22 Mercedes mechanics deemed the catastrophic engine failure to be due to a broken timing chain (this was confirmed in a conversation12/21 with Mercedes Sarasota Service Manager Jim Foulkrod) and that there was no compression in the engine. Among the codes which came up during Mercedes multi-point inspection was 036562, exhaust cam signal and 34164. Mercedes’ estimate to fix the car was $24,222.13. We declined to move forward with engine repairs. Mercedes was threatening to charge storage fees so the car was donated to the charity, Veteran Car Donations, Heroes on the Water which towed the car on 12/20/22. The car remains with the charity awaiting title transfer information.

NHTSA ID
11499904
Incident
Dec 14, 2022
Engine
Filed Aug 1, 2022

The Cam Shaft and the boost pressure need to be replaced immediately. I took my car to a Mercedes Benz dealership in Long Island, NY for a regular oil change (nothing was wrong with my car when it went in for the oil change). When they gave me back my car I literally got 1 and half blocks from the dealership and my car was jerking violently and the check engine light came on and has not gone off since that day. I took the car right back to the dealership and of course they are saying they did nothing to make this happen and are refusing to cover the repairs for the Cam Shaft and boost pressure to make my car run correctly again. This is a dangerous car to drive now because due to this same problem the car has random issues accelerating and has put me in dangerous situations while driving on the highway and on the street. The interesting part is Mercedes Benz knows that this is a serious issue with this car because I was told that by the people that work at the dealership that Mercedes is covering the full repairs for what my car is going through but they are only doing it for people who's cars are under 120,000 miles. My car is at 133,000 miles and they are refusing to cover the repairs for me. My complaint number with Mercedes Benz customer service is 2-29420067413. They are not being helpful because they told me that every Mercedes dealership in the United States is independently owned besides the one in Manhattan NY. They are telling me that even though they are the manufacturer each dealership makes their own decisions. This is absolutely absurd and my car is dangerous to drive at this point. They want $5,000 and counting from me to repair my car for something that they messed up on and that they know is a known issue. Please help me get this resolved. Thank You

NHTSA ID
11476971
Incident
Jun 11, 2022
Driver assistanceEngineFuel system
Filed Sep 15, 2021

I was trying to merge onto a freeway from a complete stop and because this freeway has an extremely short on-ramp, you need to get up to a high speed in very little time. As such, I put my car in Sport driving mode and accelerated very hard from a complete stop. The car accelerated as normal for a few seconds (I reached approximately 40 to 50 MPH), then I felt the car lag and felt a loss of power. The car was in limp mode and I couldn’t accelerate even though I was pressing the gas pedal all the way to the floor. A few seconds after this occurred, I notice that the check engine light turned on. I was able to maintain a speed around 50 MPH and got off the freeway. I took my car to both the Mercedes dealership and an independent mechanic and both diagnosed a failure of the high pressure fuel pump. I also tried to see if this will happen again and after hard acceleration in regular driving mode, the exact same issues occurred. I have read that there are issues with the high pressure fuel pump with my car model and I ask that you guys please investigate thoroughly to see if a recall would be necessary. Losing power while accelerating is extremely dangerous and a huge safety hazard for all drivers on the road. I could have easily been rear ended by another driver since I couldn’t accelerate to a faster speed. I have not yet replaced the high pressure fuel pump but plan to do so in the next few days. Attached is the diagnostic invoice from the Mercedes dealership. As stated on the invoice, please note that my car only has 43,000 miles, which makes the high pressure fuel pump failure very surprising.

NHTSA ID
11433064
Incident
Aug 16, 2021
EngineFuel system
Filed Sep 23, 2020

CABIN FILLS UP WITH FUEL SMELL, VISIBLE LEAK UNDER FUEL TANK AND BY THE FRONT LEFT TIRE. LEAK AND SMELL OCCURS BOTH IN MOTION AND STATIONARY/IDLE.

NHTSA ID
11360709
Incident
Sep 11, 2020
Mileage
95,000 mi
Engine
Filed Aug 23, 2019

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE ABOVE 40-50 MPH AND STALLED. THE VEHICLE WAS ABLE TO RESTART AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF VALENCIA (23355 VALENCIA BLVD, SANTA CLARITA, CA 91355, (661) 753-5555) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT AND ENGINE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 75,000.

NHTSA ID
11246058
Incident
Aug 17, 2019
Mileage
75,000 mi
Engine
Filed May 7, 2019

IN JUNE OF 2018 WE HAD TO HAVE CAM SHAFT WORK DONE ON OUR CAR WHICH WAS SLIGHTLY OVER THE MANUFACTURE WARRANTY. THIS TOOK TWO TRIPS TO THE SHOP AND ABOUT $10,000 IN REPAIRS BECAUSE THE ONE SIDE FAILED THEN WITHIN A FEW WEEKS THE OTHER SIDE FAILED. I HAVE READ ON THE WEB MANY PEOPLE HAVE HAD THE SAME ISSUE AND IT BEGINS RIGHT AFTER THE WARRANTY GOES OUT. NOW THERE IS AN ISSUE WITH THE TIMING CHAIN WHICH I READ SHOULD HAVE BEEN REPLACED WHEN THE CAM SHAFT WORK WAS DONE. ALL THESE ISSUES WITH THE SAME MODEL AND THERE HAS BEEN NO RECALL. MERCEDES TOLD US IT IS A PROBLEM WITH THE C250 AND IT WILL PROBABLY HAVE TO BE DONE AGAIN AFTER ANOTHER 50,000 MILES. I DON'T UNDERSTAND IF THEY ARE AWARE OF THIS ISSUE WHY THEY HAVE NOT CORRECTED IT. IT COSTS ABOUT $5000 EACH TIME!

NHTSA ID
11206117
Incident
Apr 22, 2019
Mileage
100,000 mi
Engine
Filed Nov 7, 2018

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. WHEN THE CONTACT PRESSED THE PUSH START BUTTON, IT TOOK APPROXIMATELY ONE MINUTE TO START THE ENGINE. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR AT LEAST THREE MONTHS ON A DAILY BASIS, BUT WAS NOW OCCURRING APPROXIMATELY FOUR TIMES PER DAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TIMING CHAIN AND CAM SHAFT FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

NHTSA ID
11149953
Incident
Nov 7, 2018
Mileage
61,000 mi
Engine
Filed May 24, 2018
Fire reported

TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C250. WHILE DRIVING 60 MPH, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN RETRIEVING THE VEHICLE FROM THE DEALER AND THAT THE VEHICLE HAD BEEN AT THE DEALER FOR THREE MONTHS. THE POLICE DEPARTMENT WAS CALLED, BUT A POLICE REPORT WAS NOT FILED. NO INJURIES WERE SUSTAINED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO MERCEDES BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409). THE MANUFACTURER INSPECTED THE VEHICLE AND STATED THAT THEY WERE NOT LIABLE FOR THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,200.

NHTSA ID
11097813
Incident
Apr 5, 2018
Mileage
50,200 mi
ElectricalEngineFuel system
Filed May 10, 2018
Fire reported

TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C250W. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO DECELERATE ON ITS OWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, 561-689-6363) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING BACK HOME AT APPROXIMATELY 30 MPH, THE DRIVER HEARD A HISSING SOUND AND DARK SMOKE GUSHED FROM UNDERNEATH THE HOOD WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. FLAMES APPROXIMATELY SEVEN FEET HIGH POURED OUT FROM THE HOOD AND ENGULFED THE ENTIRE VEHICLE. THE POLICE AND FIRE DEPARTMENTS WERE CALLED TO THE SCENE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED BACK TO THE DEALER. THE DEALER STATED THAT THE FAILURE WAS NOT CAUSED BY THE PREVIOUS REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 50,187.

NHTSA ID
11092850
Incident
Jan 16, 2018
Mileage
50,187 mi
ElectricalEngineFuel system
Filed Apr 2, 2017

I HAD BEEN DRIVING ON THE FREEWAY, GOT OFF ONTO A SIDE ROAD AND WHEN APPROACHING A STOP LIGHT WHILE BRAKING: MY CAR COMPLETELY DIED (WHILE IN DRIVE). THE MOTOR SHUT OFF, THE ELECTRICAL DASH SYSTEM LIGHTS ALL WENT OFF AND THE HAZARD TRIANGLE SYSTEM CAME ON (WITH THE SYMBOL OF AN EXCLAMATION MARK(!) INSIDE THE TRIANGLE). AFTER ABOUT A MINUTE AND A HALF, I PUT IT IN PARK, AND IT RESTARTED. SCARY! I HAD A FULL TANK OF GAS.

NHTSA ID
10969983
Incident
Mar 30, 2017
Mileage
28,400 mi
Engine
Filed Feb 21, 2016

RANDOM ENGINE STALL INVOLVING TURBO AND INTERCOOLER: WE PURCHASED THIS 2014 C250 WITH ROUGHLY 8,000 MILES FROM NEARBY MB DEALER. WE HAVE ENJOYED THE CAR IMMENSELY, EXCEPTION THIS VERY SERIOUS "DEFECT" WITH THE ENGINE. OBSERVED ON THREE SEPARATE OCCASIONS, THIS PROBLEM IS VERY SERIOUS AND COULD LEAD TO POTENTIAL COLLISION WHILE PASSING ANOTHER VEHICLE, BECAUSE THE ENGINE "STALLS" UNDER INTENSE ACCELERATION RANDOMLY, LEAVING ONLY ONE CYLINDER WORKING. WITH THIS ONE REMAINING CYLINDER, THE CAR CAN BARELY BE OPERATED, SHAKING ETC., BUT CAN BE MANEUVERED OFF THE ROAD IF POSSIBLE IN TRAFFIC, SHUT OFF, AND RE-STARTED WITHOUT ANY AFTER-AFFECTS. WE TOOK TO THE DEALER TWICE, AND BOTH TIMES THE MB DEALER ADMITS THERE IS A VERY REAL PROBLEM WITH, ALLEGEDLY, THE "INTERCOOLER," AND THAT "ALL C250 ENGINES HAVE THIS SAME POTENTIAL PROBLEM," AND FURTHERMORE, MERCEDES DOES NOT CURRENTLY HAVE A SOLUTION OR FIX, BUT IS WORKING ON IT. NOTE: IT'S BEEN SIX MONTHS SINCE I REPORTED MY INITIAL PROBLEM AND HAD IT RECORDED (FILED AT THE DEALER). THE CAR COMPUTER DOES INDICATE THE PROBLEM EXISTS, AND RECORDS EACH INCIDENT. PROBLEM: MB DOES NOT HAVE A SOLUTION CURRENTLY. IT IS VERY DANGEROUS TO HAVE THE CAR UNDER FULL ACCELERATION IN SPORT MODE, AND THEN THE CAR SUDDENLY WITHOUT WARNING SHUTS DOWN ("COMPUTER GENERATED STALL"). I WAS FORTUNATE TO BE GOING VERY FAST MERGING ONTO INTERSTATE TRAFFIC, THEN ABLE TO GET OFF THE ROAD BEFORE I WAS REAR-ENDED. THIS SAME SCENARIO HAS OCCURRED ON TWO OTHER OCCASIONS WITHOUT ANY ACCIDENT, AND WHILE MOTOR WAS NOT EVEN HEAVILY STRESSED AS THE INITIAL INCIDENT.

NHTSA ID
10837370
Incident
Sep 3, 2015
Mileage
38,000 mi
EnginePowertrain (other)
Filed Dec 15, 2015

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C250. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A LEAK COMING FROM THE RADIATOR AND THE TRANSMISSION. IN ADDITION, THE CONTACT NOTICED FUEL FUMES COMING FROM THE OIL PAN AND DIP STICK IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE AND STATED THAT THE VEHICLE FUNCTIONED AS INTENDED. IN ADDITION, THE MECHANIC WAS UNABLE TO FIND ANY LEAKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

NHTSA ID
10810209
Incident
Dec 11, 2015
Mileage
20,000 mi
ElectricalEngineFuel system+1 more
Filed Oct 3, 2015

I LEASED MY VEHICLE IN NOVEMBER OF 2013. THE VEHICLE IS DRIVEN TO AND FROM WORK AND IN THE BEGINNING I NEVER HAD A PROBLEM. A FEW MONTHS AGO I WAS DRIVING DOWN THE FREEWAY AT 70 MPH AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE LOST POWER. THE VEHILE WOULD VIOLENTLY SHAKE WHE TRYING TO ACCELERATE. I MANGED TO CONTINUE TO DRIVE FOR ABOUT ANOTHER 30 MINUTES AND MADE IT TO THE DEALER AND TURNED THE CAR OFF BUT ONCE THEY RESTARTED IT THE CAR RAN FINE. SINCE THEN THEN CAR WILL RANDOMLY LOOSE POWER ALL OF A SUDDEN IT HAS BEEN TO THE DEALER 3 OR 4 TIMES AND THEY KEEP IT FOR A WEEK AND THEN GIVE IT BACK AND SAY THAT THEY WERE NOT ABLE TO RECREATE THE ISSUE. I HAVE ALMOST BEEN HIT ONCE SO FAR AND WHEN I LET MY BROTHER USE THE CAR HE WAS ALMOST HIT WHILE MAKING A LEFT TURN BECAUSE OF THE RANDOM POWER LOSS. I HAVE CONTACTED MBUSA AND SPOKE WITH SOMEONE NAMED JUAN. I CONTINUED TO CALL HIM ANS TAKE THE VEHICLE TO THE DEALER EVERYTIME IT HAPPENED EXPRESSING MY CONCERNS ABIUT THE CAR AS WELL AS SAFETY. JUAN INTIALLLY ACTED AS IF HE CARED BUT THAT WAS SHOR LIVED AS HE FINALLY CALLED BACK ON 10/2/15 AND EXPLAINED THAT HIS MANAGERS AND MBUSA WERE UNABLE TO CREATE THE ISSUE AT THE DEALER LEVEL SO THERE IS NOTHING THEY WILL DO AT THIS POINT... AT THAT POINT I REALIZED THAT THERE IS NOTHING THAT MBUSA WILL DO FOR ME AND THAT I WILL CONTINUE TO FORCED TO DRIVE AND PAY FOR A VERY UNSAFE VEHICLE.

NHTSA ID
10779447
Incident
Oct 2, 2015
EngineFuel system
Filed Sep 4, 2015

LEASED OUR MERCEDES AND SHORTLY AFTERWARDS WE STARTED EXPERIENCING HESITATION, LAGGING AND EVEN STALLING OF THE VEHICLE AS WE TRIED TO ACCELERATE. TWICE THE VEHICLE HAS STALLED AS WE PULLED INTO TRAFFIC, NARROWLY ESCAPING POSSIBLE INJURY AND DAMAGING SEVERAL CARS. HESITATION HAS OCCURRED WITHOUT WARNING, (PRESSING ON ACCELERATOR AND THE ENGINE DOES NOT RESPOND BY EVIDENCE OF NO RPM INCREASE). AGAIN, THIS HAS OCCURED NUMEROUS TIMES. WE HAVE HAD THE VEHICLE BACK TO MERCEDES FOUR TIMES, FOR A TOTAL OF 39 DAYS!!!! AND STILL TO THIS DAY, THE VEHICLE STILL HAS THE ISSUE, WHILE MERCEDES CLAIMS THERE ISN'T A PROBLEM WITH THE VEHICLE. THEY HAVE GIVEN US EVERY EXCUSE IN THE BOOK OF WHY NO PROBLEM EXISTS, EVEN AFTER THE SERVICE MANAGER STATED THAT THE CAR HAS A 6 SECOND DELAY WHICH IS UNACCEPTABLE!!!!!!! TWO DIFFERENT INDIVIDUALS HAVE DROVE THE VEHICLE AND EXPERIENCED THE SAME HESITATION PROBLEM. THE CAR IN OUR EYES IS A HAZARD TO THE STREETS AND HIGHWAYS OF THE STATE OF FLORIDA. WE ARE PAYING FOR A CAR THAT IS DANGEROUS AND HAS THE HIGH PROBABILITY OF CAUSING AN ACCIDENT WITH CATASTROPHIC RESULTS...........

NHTSA ID
10761483
Incident
Jun 16, 2014
Mileage
2,797 mi
Driver assistanceElectricalEngine
Filed Jan 24, 2014

I WAS DRIVING FOUR DAYS AFTER I LEASED MY BRAND NEW C250 2014 MERCEDES, AND THE CAR DIED IN THE MIDDLE OF A BUSY STREET. THE COP AND I COULDNT EVEN MOVE IT TO THE SIDE OF THE STREET. I AM WORRIED THIS WILL HAPPEN AGAIN. THUS I HAVE BEEN CALLING MERCEDES TO PLEASE REPLACE THE CAR WITH A SAFE ONE. *TR

NHTSA ID
10561362
Incident
Jan 16, 2014
Mileage
60 mi

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