RoadVitals

2001 Mercedes-Benz C320 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
63
Latest Oct 30, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 17, 2001

What this page shows

Our database holds 63 NHTSA owner-reported complaints for the 2001 Mercedes-Benz C320. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 63 · page 1 of 3

Body & structure
Filed Oct 30, 2023

The contact owns a 2001 Mercedes-Benz C320. The contact stated that there was rust on the bottom of the driver’s side and passenger’s side door panels. The contact stated that the water ran down, enter the door, and then failed to properly drain. The contact stated there were no drain plugs or holes for the water to drain from the door. The vehicle was taken to the local dealer, who took photos, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 99,000.

NHTSA ID
11552668
Incident
May 10, 2001
Mileage
99,000 mi
Visibility
Filed Jun 10, 2022

The contact owns a 2001 Mercedes-Benz C320. The contact received notification of NHTSA Campaign Number: 19V918000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11468619
Incident
Dec 28, 2019
Visibility
Filed May 29, 2020

TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ C320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). THE CONTACT CALLED AN UNKNOWN MERCEDES-BENZ DEALER, LOCATED IN MESA, AZ, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE SUNROOF FAILED CLOSE, CAUSING WATER TO LEAK INTO THE VEHICLE DURING A CAR WASH. THE CONTACT STATED HAT THE ROOF LINING WAS DAMAGED FROM THE WATER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11326538
Incident
Mar 1, 2020
Mileage
230,000 mi
Body & structure
Filed May 3, 2018

2001 MERCEDES BENZ C320. CONSUMER WRITES IN REGARDS TO DEFECTIVE HEADLINER. *LD *JS

NHTSA ID
11090591
Incident
May 3, 2018
ElectricalInterior & seatsExterior lighting
Filed Jul 17, 2016

MY BATTERY KEEPS DRAINING. WHEN I LOOK AT THE DISPLAY SCREEN IT ONLY STATES THAT THE FRONT RIGHT LIGHT IS OUT. WHEN I HAD TWO MECHANICS LOOK AT IT AND THEY STATED THAT MY BATTERY IS BEING DRAINED DUE TO MY SEAT FUNCTION NOT WORKING PROPERLY. AFTER NOT USING MY BATTERY FOR HOURS IT DIES. I KEEP HAVING TO JUMP IT. MY BATTERY HAS BEEN REPLACED LESS THAN A MONTH AGO SO I KNOW THE BATTERY IS NOT AN ISSUE. MY DISPLAY SCREEN GIVES ME A FEW DIFFERENT MALFUNCTIONS AND THAN ONE MOMENT IT DISPLAYS NO MALFUNCTIONS. AFTER CHARGING MY CAR AND THAN LEAVING IT A STRANGE CHURPING SOUND GOES OFF IN MY CAR CAUSING MY BATTERY TO DIE AGAIN. THERE ARE TIMES WHEN MY CAR HAS DIED IN AT NIGHT IN STRANGE AREAS AND I HAVE TO ALONE AND UNSAFELY JUMP MY CAR AND SIT UNTIL MY JUMPER PROVIDES MY BATTERY WITH ENOUGH JUICE TO START MY CAR. WHEN I AM DRIVING MY FUNCTIONS STOP WORKING BECAUSE MY BATTERY ISN'T STRONG ENOUGH TO POWER THE EVERYTHING. THIS HAS HAPPENED ON A NUMBER OF OCCASIONS.

NHTSA ID
10885314
Incident
Jul 16, 2016
Exterior lighting
Filed May 6, 2016

I HAD A FEW ELECTRICAL PROBLEMS BUT HAVE NOW BEEN RESOLVED THROUGH MANY REPAIR SHOP VISITS. I HAVE 109,000 MILES ON THE CAR. NOW. THE ISSUE THAT KEPT OCCURRING IS THE PASSENGER DOOR HANDLE THAT KEEPS COMING OFF. I ALREADY REPLACED IT ONCE AND THE PART ITSELF IS $350. I CAN BUY THE WHOLE DOOR FOR $300 AT THE SCRAP YARD. NOT SURE WHAT TO DO. I FEEL LIKE ITS THE GLUE AND MAYBE THE HOT HUMID WEATHER IS AFFECTING IT? I DID HAVE TO REPLACE A NEW BATTERY AND THOUGHT SOMETHING WAS WRONG WITH THE CAR BECAUSE IT DRAINED SO QUICKLY. I THINK THE BATTERY WAS JUST BAD AND ITS BEEN FINE EVER SINCE.

NHTSA ID
10863638
Incident
Jun 15, 2010
Mileage
85,000 mi
ElectricalSteering
Filed Apr 23, 2016

I JUST BOUGHT THE CAR AND TWO DAYS LATER THE SMART KEY WON'T TURN, CAN'T UNLOCK THE STEERING WHEEL AND THE SHIFFTER THE GOOD THINK THE CAR WAS PARKED ON MY DRIVE WAY CALL TOW TRUCK TAKE TO THE SHOP AND THEY SAY I NEED A NEW KEY AND IGNITION CONTROL MODULE BUT ONLY DEALER CAN DO THAT, $1,400.00 DOLLARS JOB

NHTSA ID
10861059
Incident
Mar 29, 2016
Mileage
109,042 mi
Driver assistance
Filed Sep 23, 2015

I BOUGHT A 2001 MERCEDES BENZ C320 VEHICLE USED ON 9/19. AFTER TAKING IT HOME, I NOTICED WHILE DRIVING THE VEHICLE ACCELERATES ON ITS OWN WITHOUT MY FOOT ON THE PETAL. I DOUBLE CHECKED TO MAKE SURE THE CRUISE CONTROL FUNCTION WAS OFF AND THE VEHICLE CONTINUED TO ACCELERATE ON ITS OWN AT A HIGH SPEED, UP TO 55MPH.WHEN I DRIVE, I AM CONSTANTLY HITTING THE BRAKES TO KEEP FROM COLLIDING WITH OTHER VEHICLES. WHEN I PUT THE CAR IN PARK, THE RPMS REACH 30,000 AND THE ENGINE SOUNDS LIKE IT'S ACCELERATING. THIS IS A SAFETY ISSUE. THERE ARE MANY ERROR CODES ON THIS CAR, SO HOW WAS THE CAR DEALERSHIP ABLE TO SELL THIS CAR LEGALLY? I NEED TO RETURN THIS VEHICLE ASAP. PLEASE HELP.

NHTSA ID
10775486
Incident
Sep 19, 2015
Mileage
108,000 mi
Interior & seats
Filed Jan 8, 2015

TL* THE CONTACT OWNS A 2001 MERCEDES BENZ C320. THE CONTACT STATED THAT THE BATTERY MALFUNCTIONED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE DRIVER AND PASSENGER SEAT CONTROL MODULES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ID
10670959
Incident
Nov 30, 2013
Mileage
130,000 mi
BrakesDriver assistanceElectrical
Filed Aug 4, 2014

AT 55 MPH THE FRONT LEFT BRAKE ENGAGES WITHOUT APPLYING THE BRAKE PEDAL AND AFTER A FEW SECONDS RELEASES, THE BAS AND ESC FAULTS ARE THEN VISIBLE ON THE DASH. THE BRAKE LIGHT SWITCH WAS REPLACED BY MERCEDES TWO TIMES, BUT THIS CONDITION SHOWS UP AFTER A FEW DAYS OF DRIVING , CODES SHOW THAT THE YAW RATE SENSOR OR CONNECTION IS AT FAULT. EVEN WHEN THE CAR IS IN PARK WITH THE ENGINE RUNNING ON A FLAT LEVEL SURFACE THE FAULT WARNING DASH LIGHTS ESC AND BAS WILL COME ON WITH NO MOVEMENT IN THE CAR. THIS IS A VERY DANGEROUS SITUATION FOR A COLLISION FROM A VEHICLE FOLLOWING ME AND RUNNING INTO ME . MANY OTHERS POSTED THE SAME PROBLEM. WHY IS THERE NO RECALL ? I HAVE 8 GRANDCHILDREN THAT YOU SHOULD CARE ABOUT. *TR

NHTSA ID
10618834
Incident
May 5, 2014
Mileage
57,000 mi
ElectricalEngineExterior lighting
Filed Jul 30, 2014

THE "MULTI FUNCTION DISPLAY" (MFD) SCREEN IN THE DASH FADES WITH INTERIOR HEAT (IN SUMMER) AND EVENTUALLY FAILS OVER TIME. THE MFD DISPLAYS ALL CRITICAL VEHICLE OPERATION INFORMATION (SUCH AS COOLANT TEMPERATURE WARNINGS, ELECTRONIC STABILITY CONTROL ACTIVATION, ETC.), AND ALL NOTIFICATION OF VEHICLE FAULT CODES THAT OCCUR. WITHOUT THE INFORMATION VISIBLE, THE OWNER CAN'T KNOW IF THERE IS A SAFETY PROBLEM. THERE ARE NO MECHANICAL GAUGES SERVING AS BACK-UP. FURTHER, THE VEHICLE ODOMETER IS ONLY VISIBLE IN THE MFD. WITHOUT AN OPERATING MFD, THE OWNER CANNOT VIEW, OR CERTIFY THE CORRECT ODOMETER MILEAGE, REQUIRED BY FEDERAL LAW WHEN SELLING THE VEHICLE TO A DEALER OR SUBSEQUENT OWNER. THIS IS A WELL-KNOWN FAULT ACROSS SEVERAL MERCEDES MODELS. DEALERS OFFER TO REPLACE THE MFD, AT CONSIDERABLE OWNER EXPENSE. HOWEVER, BECAUSE OF THE ODOMETER ISSUE, I BELIEVE THAT MERCEDES SHOULD FIX THE DISPLAY AT ZERO COST TO THE CONSUMER. *TR

NHTSA ID
10617540
Incident
Jul 22, 2014
Mileage
90,000 mi
ElectricalInterior & seatsExterior lighting
Filed Apr 29, 2014

MY 2001 MERCEDES-BENZ C320'S BATTERY WAS CONSTANTLY GOING BAD AND HAVING TO BE JUMPED AFTER NOT STARTING IT OR DRIVING IT FOR APPROX. 24 HOURS. FINALLY, AFTER A CERTIFIED MERCEDES MECHANIC INVESTIGATED THE PROBLEM, HE INFORMED ME THAT THE PROBLEM ORIGINATED FROM THE DRIVER'S SEAT MODULE, WHICH WAS DRAINING MY BATTERY. HE INFORMED ME THAT IF I UNPLUGGED IT FOR THE TIME BEING, MY BATTERY WOULD NO LONGER DRAIN. SURE ENOUGH, AFTER UNPLUGGING THE SEAT MODULE, I NO LONGER HAD ISSUES WITH MY BATTERY DRAINING. THE SEAT MODULE CONTROLS SEAT ADJUSTMENTS AS WELL AS STEERING WHEEL ADJUSTMENTS, SO THIS IS VERY INCONVENIENT, AND UNSAFE, BECAUSE THERE ARE TIMES, WHEN I HAVE TO PLUG THE MODULE IN ADJUST MY SEAT OR STEERING WHEEL, AND IT DOES NOT WORK, AND I'M STUCK WITH THE SEATS OR STEERING WHEEL IN AN UNCOMFORTABLE POSITION. I HAVE ALSO HAD PROBLEMS WITH BRAKE (STOP) LIGHTS, TURN SIGNAL LIGHTS, ETC., IN WHICH THE VEHICLE INDICATOR STATES THAT PARTICULAR LIGHTS ARE MALFUNCTIONING, AND THEN AFTER AWHILE IT GOES AWAY, AND THEN DAYS LATER, THE LIGHTS ARE INOPERABLE AGAIN. I HAVE SPENT QUITE A BIT OF MONEY REPLACING BULBS. I ORIGINALLY PURCHASED THIS VEHICLE IN 2004 WHEN IT WAS STILL UNDER WARRANTY. *JS

NHTSA ID
10585499
Incident
Apr 18, 2008
Mileage
75,000 mi
BrakesSteering
Filed Apr 4, 2014

TL* THE CONTACT OWNS A 2001 MERCEDES BENZ C320. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE BRAKES FAILED TO RESPOND WITHOUT WARNING. ALSO, THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 185,277.

NHTSA ID
10577314
Incident
Apr 4, 2014
Mileage
185,277 mi
Driver assistanceElectricalInterior & seats
Filed Jan 20, 2014
Fire reported

REALLY DAD EXPERIENCE PROBLEMS WITH DRIVERS AND PASSENGER SIDE SEAT CONTROL MODULES DRAINING BATTERY WHEN KEY OFF MY CAR STARTED ON FIRE UNDER THE HOOD .!! TWO TIMES. *TR

NHTSA ID
10560656
Incident
Jan 11, 2014
Mileage
128,000 mi
Body & structureElectrical
Filed Dec 24, 2013

THE TRUNK LID WOULD OCCASIONALLY OPEN UP ON ITS OWN, ESPECIALLY AT HIGHWAY SPEEDS, BLOCKING REAR VIEW. THIS WAS A MAJOR SAFETY HAZARD. THE PROBLEM OCCURRED SEVERAL TIMES OVER A PERIOD OF ONE-TWO MONTHS. *TR

NHTSA ID
10557156
Incident
Sep 3, 2007
Mileage
34,579 mi
ElectricalInterior & seatsSteering
Filed Sep 11, 2013

POWER CONTROL SEAT & STEERING COLUMN MODULE/REGULATOR WENT OUT & BEFORE IT DID IT USE TO DRAIN THE BATTERY WHERE CAR WOULDN'T START IF SAT FOR LESS THAN 24HRS, SO HAD TO UNPLUG BUT NOW THE ENTIRE SYSTEM DOESN'T WORK PLUGGED IN. I CAN BARELY REACH THE PEDALS TO DRIVE PROPERLY, THIS IS A SAFETY HAZARD & NEEDS TO BE A RECALL. IT ALSO NEEDS TO BE A WAY TO MANUALLY ADJUST. THANK YOU *TR

NHTSA ID
10543177
Incident
Mar 22, 2010
Mileage
53,000 mi
Electrical
Filed Dec 7, 2012

TL* THE CONTACT OWNS A 2001 MERCEDES BENZ C320. THE CONTACT STATED THAT SHE ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT START. THE DEALER SENT SOMEONE TO CHARGE THE BATTERY. THE CONTACT STATED THAT THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE DRIVER'S SEAT WAS DRAINING THE BATTERY. THE DEALER DISCONNECTED THE FUSE FOR THE SEAT BUT THE CONTACT WAS UNABLE TO ADJUST THE SEAT WHEN NEEDED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10487665
Incident
Nov 14, 2012
Mileage
64,000 mi
BrakesDriver assistance
Filed Sep 29, 2012

WHILE DRIVING ON A LEVEL AND STRAIGHT ROAD THE CAR AUTOMATICALLY APPLIED BRAKES AND CAME TO A COMPLETE HALT. WEATHER CONDITIONS WHERE; CLEAR VISIBILITY, ABOUT 85 DEG F, DRY ASPHALT SURFACE. ERROR CODES RESULTING FROM THIS FAULT INDICATES A FAULTY ESP YAW RATE SENSOR. THE INDEPENDENT MECHANIC CODE READER SHOWED THAT THE YAW RATE SENSOR OUTPUT WAS READING ANGLE RATES FROM AS LOW AS 34 TO AS HIGH AS 300+ GRADIENTS/SEC, WHILE THE CAR WAS NOT MOVING AND PARKED AT THE SHOP. AS THE PERSON RESPONSIBLE FOR ANY ACTIONS WHILE DRIVING THIS CAR, I THAT THE CAR SHOULD NOT OVERRULE THE DRIVER'S INPUTS AND CREATE AN UNSAFE CONDITION. THE VEHICLE SHOULD JUST INDICATE TO THE DRIVER THE EXISTENCE OF AN UNSAFE CONDITION AND DO NOT TAKE ANY ACTION UNTIL THE DRIVER ACKNOWLEDGES THIS WARNING/CAUTION. *TR

NHTSA ID
10477464
Incident
Jul 18, 2012
Mileage
136,000 mi
ElectricalInterior & seats
Filed May 31, 2012

I PURCHASED THIS CAR AS A GRADUATION PRESENT FOR MY DAUGHTER. I KNOW IT'S AND OLDER MODEL, AND HAS HIGH MILEAGE, SO I EXPECTED SOME ISSUES. HOWEVER, AFTER READING SEVERAL POST ACROSS THE INTERNET IT SEEMS AS IF THE SEAT MODULE ISSUE IS A PROBLEM. EVERYTIME SHE LETS THE CAR SIT FOR MORE THAN A DAY, IT WON'T START. SHE HAS TO JUMP START THE CAR, AND THIS SEEMS TO BE AN ISSUE ACROSS THE BOARD THAT BENZ SHOULD HAVE RECALLED BY NOW. THIS IS A MAJOR ISSUE AND SOMETHING NEEDS TO BE DONE. THIS MORNING THE CARD ONCE AGAIN WOULD NOT START. I HAVE CONTACTED THE DEALER AND BENZ DIRECT, BUT THEY WILL NOT RECALL THE CAR FOR THIS ISSUE, THEY JUST WANT YOU TO PAY TO HAVE IT REPAIRED. WITH SO MANY PEOPLE HAVING THE SAME PROBLEM WHY HAS THIS CAR NOT BEEN RECALLED??? *TR

NHTSA ID
10460130
Incident
May 31, 2012
Mileage
154,000 mi
Exterior lighting
Filed May 19, 2012

THE TURN SIGNAL ON THE FRONT RIGHT HAS BEEN OUT SINCE ABOUT FEBRUARY. THE DEALER PARTS GUY SAID QUOTE: "CONFIRMED GROUNDING PROBLEM (A DESIGN FLAW); GROUND WIRE IS TOO LOW A GAUGE FOR MAX CURRENT THROUGH HEADLIGHT ASSY. AND OVERLOAD CAUSES SHORT (MELTDOWN - LITERALLY)". I THINK THAT WHEN A MBZ DEALERS OWN PEOPLE STATE THIS FACT, AND WHEN YOU CAN GO ONLINE AND FIND THE SAME QUOTES FROM INDIVIDUALS, OVER AGAIN, THEN THE MANUFACTURER NEEDS TO ASSUME RESPONSIBILITY. IT IS A SAD DAY WHEN A HUGE AUTO MANUFACTURER IS ALLOWED TO GET AWAY WITH AN OBVIOUS DESIGN FLAW. MY WIFE & KIDS ARE IN THIS CAR EVERY DAY ! STEP UP AND BE RESPONSIBLE MBZ !! *TR

NHTSA ID
10458988
Incident
Feb 1, 2012
Mileage
120,000 mi
Interior & seats
Filed Apr 4, 2012

AFTER REPLACING MY BATTERY I LEARNED ON LINE THAT THE MERCEDES HAVE A PROBLEM WITH THEIR SEATS WHERE THEY DRAIN THE BATTERY AND CANNOT HOLD A CHARGE. AFTER HAVING MY CAR JUMP STARTED 5 TIMES I TOOK IT TO MY MECHANIC WHO CONFIRMED IT WAS BEING DRAINED BY THE SEATS....MAKES NO SENSE. HOWEVER, APPARENTLY IT IS HAPPENING TO MANY PEOPLE WITH THIS YEAR AND MAKE OF CAR. MERCEDES IS NOT STANDING BEHIND THEIR DEFECTIVE PRODUCT. THIS IS NOT OK.... *TR

NHTSA ID
10454052
Incident
Mar 22, 2012
Mileage
85,500 mi
ElectricalEngine
Filed Dec 31, 2011

ON THE FIRST OCCASION (DECEMBER 16, 2010), MY MERCEDES C320 ELECTRICAL SYSTEM SHUT DOWN THE ENGINE WHILE I WAS DRIVING. THE CAR ENGINE SHUT OFF AS I WAS DRIVING 57 MPH ON THE FREEWAY DURING MORNING RUSH HOUR. THERE WERE SEVERAL CARS AND TRACTOR TRAILERS BEHIND ME WHEN THE CAR SHUT OFF AS I WAS DRIVING. THE INCIDENT WAS TERRIFYING, AS NO WARNING LIGHTS (NOTHING) CAME ON IN THE CAR. LUCKILY, OTHER DRIVERS SAW ME IN DISTRESS AND I WAS ABLE TO MANEUVER OVER THREE LANES OF TRAFFIC TO GET TO THE SIDE STRIP. THE CAR WAS TOWED TO PHOENIX MOTORS (MERCEDES BENZ DEALERSHIP) WHEREAS THEY INDICATED AN ELECTRICAL COMPONENT HAD GONE BAD. HOWEVER, I LATER LEARNED THIS DIAGNOSIS WAS INCORRECT, BECAUSE SEVEN MONTHS LATER THE ELECTRICAL SYSTEM SHUT DOWN AGAIN AS I WAS DRIVING. ANOTHER INCIDENT TOOK PLACE WHERE I HAD NO CONTROL OVER THE CAR MOBILITY WHILE DRIVING 60MPH ON THE FREEWAY, BECAUSE THE ENGINE WENT DEAD. THE ELECTRICAL SYSTEM SHUTTING DOWN THE ENGINE WITHOUT WARNING TO THE DRIVER CAN CAUSE A DEADLY CRASH. PRESENTLY (DECEMBER 21, 2011), MY CAR IS IN THE HANDS OF PHOENIX MOTORS AGAIN, HOWEVER, THEY HAVE YET TO DETERMINE WHY THE ELECTRICAL COMPONENT IS SHUTTING DOWN THE ENGINE WHILE DRIVING. I AM REQUESTING NHTSA TO INVESTIGATE THIS MATTER, BECAUSE THIS TYPE OF DEFECT HAS THE POTENTIAL TO DESTROY INNOCENT LIVES WHILE DRIVING. AN ELECTRICAL COMPONENT SHUTTING DOWN AN ENGINE WHILE DRIVING IS SERIOUS AND DEADLY. PLEASE, PLEASE LOOK INTO THIS MATTER. I WAS LUCKY IN BOTH INCIDENTS, BECAUSE AN ANGEL WAS WATCHING OVER ME. I COULD HAVE EASY BEEN INJURED OR KILLED, NOT TO MENTION OTHERS THAT COULD HAVE BEEN KILLED. IN BOTH INCIDENTS A TOW TRUCK WAS CALLED TO TOW THE VEHICLE. *KB

NHTSA ID
10441923
Incident
Dec 20, 2010
Mileage
70,000 mi
Driver assistanceEngine
Filed Dec 12, 2011
Crash reported

ACCELERATOR PEDAL WENT FULL THROTTLE AT STOP LIGHT,TESTED AND HAD A FAULTY ELECTRONIC ACCELERATOR PEDAL DEALER AND MERCEDES BENZ REFUSED ANY WARRANTY REPAIR AND WERE NOT INTERESTED IN SEEING THE FAULTY PART. I HAVE KEPT THE FAULTY PART PENDING FURTHER INVESTIGATION. I AM UPSET THAT TOYOTA MUST FIX A DANGEROUS SITUATION BUT MERCEDES GETS AWAY WITH IT,AS I KNOW A FRIEND WITH A 2000 S430 THAT HAD THE EXACT SAME FAULT. *TR

NHTSA ID
10439354
Incident
Dec 7, 2011
Other / unspecified
Filed Nov 14, 2011

TL* THE CONTACT OWNS A 2001 MERCEDES C320 EQUIPPED WITH A ACTIVHEAT SEAT COVER, MODEL NUMBER: 6HCSBL24, BATCH CODE 21010B. THE CONTACT STATED THAT HE RECEIVED THE NHTSA CAMPAIGN ID NUMBER: 11E014000 (EQUIPMENT) RECALL NOTICE IN THE MAIL. THE CONTACT COMPLIED WITH THE INSTRUCTIONS AND CALLED THE MANUFACTURER TO FIND OUT THE STATUS, BUT THE MANUFACTURER WAS UNRESPONSIVE AND THE CONTACT HAD NOT RECEIVED A NEW SEAT COVER.

NHTSA ID
10435471
Incident
Aug 3, 2011
Brakes
Filed May 16, 2011

TL*THE CONTACT OWNS A 2001 MERCEDES BENZ C320. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE FRONT PASSENGER SIDE BRAKES ENGAGED AND THE VEHICLE BEGAN TO LOSE CONTROL. WITHIN A FEW MOMENTS THE BRAKE RELEASED AND THE CONTACT WAS ABLE TO CONTINUE DRIVING. AN ESP SYSTEM LIGHT ILLUMINATED ON THE INSTRUMENT PANEL DURING THE FAILURE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR TO BE REPAIRED. THE FAILURE MILEAGE WAS 121,000 AND THE CURRENT MILEAGE WAS 131,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10401040
Incident
Dec 1, 2010
Mileage
121,000 mi

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