RoadVitals

2027 Mercedes-Benz CLA 220

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2027 Mercedes-Benz CLA 220. 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI22.20-P-080897

ENGINE

Complaint Clacking and creaking noises from the engine compartment during load changes, especially when driving off after a cold start and at outside temperatures below 41°F. Cause Engine mount A178 240 15 00. Remedy Remove lower engine mount A178 240 15 00 and replace it with lower engine mount A178 240 15 00 28. NOTE: The noise will resolve with the original engine mount A178 240 15 00 when the vehicle warms up. Please keep this in mind during complaint verification as it may not be reproducible if vehicle/mount is warm.

LI72.20-P-075746

ELECTRICAL SYSTEM; STRUCTURE:BODY

Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double‑clicking on the button instead. This reduces the likelihood of the button being activated accidentally or unintentionally. The recoding can be carried out as follows: 1. Add SA Code O19 into VeDoc (O for Oscar, not "zero") • an XSS ticket may be necessary to add the SA code 2. Perform SCN coding of EIS N73 control unit 3. Deactivate the vehicle key (a successful deactivation is indicated by the LED lighting up 2x briefly and then 1x for a long period). 4. Place the vehicle key in the storage compartment on the key symbol and turn on the ignition. IMPORTANT: all other vehicle keys must be outside the recognition range of the vehicle when doing this! Perform steps 3 and 4 successively for all vehicle keys. Notes: 6th, 7th and 8th generation keys can be deactivated as follows: Up to modification year 22/1 by double clicking the "Lock button" As of modification year 22/1, by press and holding the “Lock button", then double‑click the “Unlock button" at the same time. On model series 167, the storage compartment with the key symbol is located in the armrest. The SCN coding from the EZS is only transferred correctly to the vehicle key under the following conditions: Only one vehicle key is located in the vehicle, this key has been deactivated and it is positioned on the marking in the storage compartment for the data transfer. The costs for this adaptation are to be borne by the customer. For the newer BR 174, 178, 244, 248, 520, and 540, a software update must be initiated, as there is no way to perform SCN coding.

LI82.90-P-080891

ELECTRICAL SYSTEM

Complaint • Driving assistance system fault messages are displayed in the driver display. • The switch lighting flashes at night/in the dark. • The following fault codes are stored in the N135 – steering wheel electronics control unit (LRE, SWSP174): B104404, B12A04A, and B1E9F96. Cause Hardware does not match standard specifications. Remedy Replace the N135 steering wheel electronics control unit (LRE, SWSP174).

LI22.20-P-080897

SUSPENSION

Complaint Clacking and creaking noises from the engine compartment during load changes, especially when driving off after a cold start and at outside temperatures below 41°F. Cause Lower engine stabilizer mount A178 240 15 00 causes noise. Remedy The problem is temperature-dependent and is no longer present after the vehicle has warmed up. In escalation cases, remove the lower engine stabilizer mount A178 240 15 00 and replace it with the lower engine stabilizer mount A178 240 15 00 28.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.