Driver assistanceElectrical
Filed Oct 30, 2025
The vehicle camera is not working it’s blacking out I can’t see when I’m attempting to park
- NHTSA ID
- 11696631
- Incident
- Oct 30, 2025
2025 Mercedes-Benz CLA 250
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 30, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Overview
Our database contains 1 NHTSA owner-reported complaint for the 2025 Mercedes-Benz CLA 250, most frequently naming the driver assistance and electrical categories. 65 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 1 month of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance150.0%
- Electrical150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
NCU - 2026070001
STRUCTURE:BODY
Check/test procedure: 1. Open hood. 2. Check clinch points against fault pattern A (Figure 2) or fault pattern B (Figure 3). Visual inspection of the 12 potentially affected clinch points (Figure 1). A. If clinch points (Figure 1) are found to have defects consistent with fault pattern A (Figure 2), proceed with Work procedure for fault pattern A. B. If clinch points (Figure 1) are found to have defects consistent with fault pattern B (Figure 3), proceed with Work procedure for fault pattern B. C. If all 12 clinch points (Figure 1) are found to be correct (Figure 4), terminate measure. Figure 4: Correct clinch point If all 12 clinch points are correct (Figure 4), terminate measure. Work procedure for fault pattern A: 1. Degrease surface of work area. 2. Apply transparent seam seal to the work area. 3. Use a paintbrush to spread the transparent seam seal in the work area. Work procedure for fault pattern B: 1. Degrease work area. 2. Sand down work area. 3. Remove any protruding pieces of the affected clinch points (Figure 1 & 3). 4. Restore the paintwork with a touch-up paint pen matching the color of the vehicle. 5. Degrease work area. 6. Apply transparent seam seal to the work area. 7. Use a paintbrush to spread the transparent seam seal in the work area.
LI54.21-P-080326
ELECTRICAL SYSTEM
Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to the latest SW version. 290, 118, 243, 247: Software is still in development. This fault code does not cause a drivability concern and will clear itself within 2-3 key cycles. The vehicle can be released back to the customer.
LI35.30-P-058566
POWER TRAIN
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to cracking of the microweld between the wheel bearing inner race and the joint housing of the side shaft. Note: The collar nut must always be replaced after being loosened. See also LI33.20-P-078406 Remedy Coat contact surface of side shaft with wheel bearing with Molykote paint. To do this, proceed as follows: 1. Remove side shafts 2. Clean contact surface A (see image file in attachment "Outer joint housing before") before coating with Molykote, using "spirit" (free of dust and grease) 3. Coat contact surface A (see image file in attachment "Outer joint housing after") with Molykote and leave to dry for "one hour" in removed condition 4. Reinstall side shafts Note: Before using the antifriction coating (Molykote), stir it or shake it thoroughly for (at least 1 minute).
LI82.60-P-080383
ELECTRICAL SYSTEM
Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new station change request is triggered, a temporary glitch is causing the Head Unit application to fail to overwrite the previous request. This glitch is causing the cover art mismatch in the Radio application. Remedy Please do not replace any parts. The E505.9 software is released and available in XENTRY Q3 2026.
LI54.21-P-080326
ELECTRICAL SYSTEM; ENGINE
Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167: SW has been released. Update the FSAM to the latest SW version. 465, 290, 118, 243, 247: Software is still in development. This fault code does not cause a drivability concern and will clear itself within 2-3 key cycles. The vehicle can be released back to the customer.
LI00.20-P-080703
ELECTRICAL SYSTEM
Complaint Service code B1 displayed in the customer menu does not match the workshop code displayed in the workshop menu, e.g., 505 or 550A, which includes a service A. Cause The root cause is currently being investigated. Remedy To determine the cause, the instrument cluster control unit (N133/1) and powertrain control unit (N127) logs are required before confirming the service or correction using XENTRY Diagnosis. Please open a TIPS case to BCE inbox with the requested information in the attachments.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.