2019 Mercedes-Benz E 300 Owner Complaints

As I was entering the vehicle and getting into my seat, my right ring finger became caught in the passenger-side window as it was closing. The window failed to stop or reverse upon encountering my finger, which is a critical safety function designed to prevent exactly this type of injury. Instead, the window continued to close with full force, crushing my finger and holding it trapped. The pressure was so severe that it ripped my nail and nail bed out and caused a displaced fracture.

NHTSA ID

11732369

Incident

Mar 28, 2026

Report of Unresolved Recall Issue Dear NHTSA Team, I am writing to report an issue concerning an open safety recall on my 2019 Mercedes-Benz E300. I have received official notification that there is an active recall on this vehicle. However, when I brought the car to the Mercedes-Benz dealership in Harlingen, Texas, the dealership refused to perform the recall repair and instead attempted to charge me for it. As this is a safety matter, I wanted to bring it to your attention so that you can take any necessary steps on your end. I appreciate your assistance in ensuring that all safety recalls are properly addressed. Thank you for your time and attention. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11705557

Incident

Nov 5, 2025

High pressure fuel line is weeping gas and making the cabin smell like fuel when heat is on. Smell is strong and is a safety concern.

NHTSA ID

11704063

Incident

Dec 9, 2025

I have a 2019 Mercedes E300. My backup camera is cutting out while still in reverse. There is an open saftey recall for that specific year, make and model. Campaign #2022060007. Mercedes has told me there is no open recall for my vin even though I am experiencing the same saftey issue. The Issue has been diagnosed by an independent shop. It is a software update not a part that needs to be replaced. It has not been inspected by the manufacturer, police or others. There has never been a warning light on for this issue.

NHTSA ID

11676232

Incident

Jul 21, 2025

AI am getting this "P052E" code on a 2019 Mercedes E300 - malfunction with Positive Crankcase Ventilation (PCV) valve.

NHTSA ID

11626300

Incident

Nov 18, 2024

The rear backup camera failed. There are recalls on my vehicle year make and model but not my VIN number. I have the same issue as the recall.

NHTSA ID

11617047

Incident

Sep 1, 2024

Crankcase ventilation system error - triggered a P052E Code (PCV). This seems to be a common issue. This causes issues with the fuel mixture.

NHTSA ID

11584334

Incident

Apr 20, 2024

Engine stalled in the middle of the high way, possible problem with timing chain

NHTSA ID

11574086

Incident

Feb 5, 2024

On May 23, 2023, the audible and visual seat belt alerts activated to notify me that the driver and/or passenger that the seat belt was not properly secured. However, both the driver and/or the passenger had the seat belt on at all times the car was moving. We tried unbuckling then re-buckling to the seat belts to see whether this would affect the alerts, but it did not. We took the car to the Mercedes-Benz dealership on May 31, 2023, but they could not replicate the problem and it resolved on its own. At the time of this first occurrence, our car had 25,053 miles. Our car now has about 32,000 miles. This past weekend, on February 3, 2024, the problem recurred and the visual and audible alerts continue to be activated. I did a web search and I noticed there is a recall for my model, make and year (2019 Mercedes-Benz E300), for what appears to be the SAME problem, but for some odd reason, my car is not on the recall list. The NHTSA campaign number is 19V-788. Both the audible and visual seat belt alerts remain activated and we are extremely concerned that this could lead to an improperly functioning system in the event of a crash. We had voiced these concerns to the dealership in May 2023, but they said they were not able to do anything because they could not find a faulty code. They told us to bring the car back in if the issue arose again. Please add our VIN to this recall. In the meantime, we have scheduled an appointment with the dealership to look at this problem again. Also, I took videos of these occurrences that I am happy to share, but it appears I am unable to upload them below. I took screenshots instead and uploaded them, along with the invoice statement from when we took the car to the dealership in May 2023.

NHTSA ID

11569998

Incident

May 23, 2023

Variable timing Valve Malfunction , causing metal shaving to get in to the engine Causing a engine failure

NHTSA ID

11551057

Incident

May 1, 2023

Instruments cluster not working after water water got into car from rain.

NHTSA ID

11544281

Incident

Sep 12, 2023

Crankcase Ventilation Valve malfunction requiring Replacement code P052E71

NHTSA ID

11511633

Incident

Mar 13, 2023

The contact owns a 2019 Mercedes-Benz E300. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11491068

Incident

May 20, 2022

The contact owns a 2019 Mercedes-Benz E300. The contact stated while driving approximately 35 MPH, the vehicle began to shake and lost motive power. The contact depressed the accelerator pedal and the vehicle shuddered and failed to accelerate as needed. The contact stated that the check engine warning light was illuminated. The contact had driven the vehicle to an independent mechanic who diagnosed that the camshaft adjusters and crankshaft position sensors had failed and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 58,000.

NHTSA ID

11480992

Incident

Aug 6, 2022

Mileage

58,000 mi

There is no spare tire and during our drive to Las Vegas the run flat tires blew out and the tire ripped off the rim. We couldn't even travel one mile on the run flat tires. We were stuck in the hot desert for over 2 1/2 hours before the towing car came. Mercedes did not let us know that due to run flat tires there was no spare tire but unfortunately the run flats don't work and cannot be driven not even 1 mile. Our lives were in danger and thank God we had water in the 100 degree heat in the desert.

NHTSA ID

11460199

Incident

Sep 5, 2021

Tire size: 245 40 19R While driving the side wall blew out and got less than 1 mile bring a run flat tire before the tire came off the rim.

NHTSA ID

11460198

Incident

Apr 3, 2022

My husband and I were driving on the interstate in Indianapolis, Indiana yesterday, November22, 2021 and out of the clear blue our sunroof exploded on our 2019 Mercedes Benz E300W4. This was not due to being hit by something and we were not near an overpass. It exploded from the center outward. This experience scared me to death as I tried to maintain control of our vehicle in the multi lanes of traffic. Glass fell from the sunroof into our back seat which was another concern. Thankfully, we didn't have our grandchildren with us. We immediately headed to the Indianapolis Mercedes dealership where I got the car for service. They told us that it was not covered under warranty due to the damage being glass. They then told us to contact our insurance company for help. They were absolutely no help to us and seemed to brush us off as quick as they could. We are scheduled to have the sunroof repaired next week, however, now I'm a week without a car to drive, and the cost of the repair is estimated to be upward of $2,000. I have completed some due diligence on this, and found that there has been a class action lawsuit filed February, 2021 against Mercedes Benz over this same defective problem. Let me know if you have any other information or assistance for me regarding this issue. Thank you!

NHTSA ID

11441427

Incident

Nov 22, 2021

I fixed the issue

NHTSA ID

11425593

Incident

Jul 19, 2021

While loading the car's truck, the automatic power trunk lid closed on the user's head with force.

NHTSA ID

11424869

Incident

Jul 14, 2021

THE RIGHT SIDE BLIND ASSIST TURNS ON WHEN MAKING A RIGHT TURN AND ALSO GIVES FALSE WARNING LIGHT AND SOUND WHEN THERE'S NO CAR. THE RUN FLAT TIRES BLEW OUT AND DIDN'T WORK. THERE'S NO SPARE TIRE SO I CALLED MB SOS. I HAD TO CALL THEM 4 TIMES TO GET THEM TO SEND THE TOWING TRUCK. I WAS TOLD IT WOULD BE 45 MINUTES BUT IT TOOK OVER 2.5 HOURS IN THE DESERT SUN OUTSIDE OF LAS VEGAS.

NHTSA ID

11414852

Incident

May 2, 2021

Mileage

11,000 mi

THE POWER STEERING BECAME DISABLED DRIVING ON THE FREEWAY. SEVERAL WARNING LIGHTS FLASHED. STEERING MALFUNCTION. INCREASE PHYSICAL EFFORT. ETC. IT WAS DANGEROUS TO DRIVE THE VEHICLE

NHTSA ID

11405456

Incident

Mar 28, 2021

I HAVE ISSUES WITH MY SEATBELT AND THE CAR IS NOTIFYING ME THAT SOMETHING IS WRONG WITH IT, AND WHEN I CALL MERCEDES BENZ, THERE IS NOBODY HELPING ME. I CALLED THE DEALERSHIP AND THEY WERE DISMISSIVE TO MY COMPLAINT AND TOLD ME THAT THEY HAD NO PARTS TO FIX THE DEFECTIVE SEATBELT. I THEN CALLED MERCEDES BENZ CORPORATE OFFICE, AND I ASKED IF MY CAR WAS SAFE TO DRIVE AND THE YOUNG LADY WOULD NOT ANSWER ME, AND I RESTATED THE QUESTION AND SAID " ARE YOU SAYING MY CAR IS SAFE TO DRIVE?' AND SHE SAID, "NO, I AM NOT TELLING YOU THAT THE CAR IS SAFE TO DRIVE." SO, WHICH IS IT? I HAVE FAULTY SEATBELT AND THEY HAVE NO PARTS TO FIX IT. WHICH SEATBELT IS IT?

NHTSA ID

11297745

Incident

Jan 7, 2020

Mileage

8,664 mi

FOR THE PAST MONTH WE HAVE A LAT OF RAIN DURING THE RAIN INSIDE THE CAR ON DRIVER SIDE UP TO 3 INCH OF WATER AND STAY LIKE THAT FOR SEVERAL DAYS 3 WEEKS A GO WE WENT TO BEVERLY HILLS MBZ DEALERSHIP FOR OIL SERVICE AND WE SHOW THAT PROBLEM TO THE ADVISOR HI SAD ITS NOTHING WRONG AND IF WE WONT TO CLEAN THAT IT WILL COST US $150.00 I SAY NO ON THE 24 CRISTMAS EVE WAS RAIN AND THE CAR DIE SO I CALL THE DEALIRSHIP FOR THAT AND THEY SAND A TOW TRUCK WHEN THE TOW TRUCK CAME HI TOLD ME THAT FOR THE LAST WEEK HI TOW 3 CARS WITH SAME PROBLEM AND THE CAR CONSIDURE TO BE A TOTAL LOST BECAUSE ALL THE COMPUTERS GOT SHORTAGE

NHTSA ID

11291675

Incident

Dec 27, 2019

HIT ON DRIVER'S SIDE DOOR AREA. PRESALE FAILED TO OPERATE. SEAT BELTS DID NOT RESTRAIN DRIVER OR PASSENGER. AIR BAGS DID NOT TRIGGER. DRIVER HIT STEERING WHEEL AND WAS INJURED. ENTERING INTERSECTION OF N. DRUID HILLS RD AND CLAIRMONT RD, ATLANTA, GA. MY VEHICLE WAS AT VERY LOW SPEED. OTHER VEHICLE WAS TRAVELING AT UNKNOWN SPEED. (SPEED LIMIT WAS 45 MPH.*DT AGENCY CASE NUMBER (XXX) INSURANCE POLICY (XXXXXX) DRIVER'S NUMBER (XXX) TAG NUMBER (XXXXXX) VIN (XXXXXX) DOB (XXXXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

NHTSA ID

11290820

Incident

Sep 5, 2019

Mileage

6,500 mi

IT'S BEEN OVER A MONTH AND I USE MY CAR FOR UBER. UBER WON'T LET ME WORK UNLESS MERCEDES FIX THIS ISSUE. I'M SHORT ON MONEY AND THERE'S NOTHING I CAN DO AND I'M STILL MAKING PAYMENTS!

NHTSA ID

11288682

Incident

Nov 1, 2019