2025 Mercedes-Benz E350 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2025 Mercedes-Benz E350, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical133.3%
- Engine133.3%
- Visibility133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The digital instrument cluster and center infotainment display screen went completely black and blank while the vehicle was in motion. This immediate failure blinded the driver to critical safety telemetry, including the current vehicle speed, gear positioning, and active safety warning telltales, creating an immediate, severe crash hazard on the roadway.This symptom is identical to the failure condition detailed in active NHTSA Safety Recall Campaign 26V281000 for this exact model year. The vehicle is currently held at an authorized Mercedes-Benz dealership (Mercedes-Benz of West Covina) where technicians confirmed the physical screen and plug blackout but are actively refusing to execute the safety recall remedy without a $1,272.95 out-of-pocket consumer diagnostic fee, falsely claiming a localized cosmetic stain on a connection plug voids the manufacturer's obligation to repair a known, federally acknowledged factory software design defect.The vehicle remains unmodified, intact, and available for federal or corporate engineering inspection at the dealership location upon request. No warning lamps or symptoms appeared prior to the sudden screen blackout.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Drove the car through a 6" puddle and the engine was hydro locked, alternator and starter died leaving me stranded in the middle of the road. This car is in Florida and I would expect it to be able to go through a puddle. When getting the engine replaced I was told that my E350 was not the only one with this issue.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The digital instrument cluster and center infotainment display screen went completely black and blank while the vehicle was in motion. This immediate failure blinded the driver to critical safety telemetry, including the current vehicle speed, gear positioning, and active safety warning telltales, creating an immediate, severe crash hazard on the roadway.This symptom is identical to the failure condition detailed in active NHTSA Safety Recall Campaign 26V281000 for this exact model year. The vehicle is currently held at an authorized Mercedes-Benz dealership (Mercedes-Benz of West Covina) where technicians confirmed the physical screen and plug blackout but are actively refusing to execute the safety recall remedy without a $1,272.95 out-of-pocket consumer diagnostic fee, falsely claiming a localized cosmetic stain on a connection plug voids the manufacturer's obligation to repair a known, federally acknowledged factory software design defect.The vehicle remains unmodified, intact, and available for federal or corporate engineering inspection at the dealership location upon request. No warning lamps or symptoms appeared prior to the sudden screen blackout.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .