RoadVitals

2002 Mercedes-Benz G55

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Dec 26, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 6, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2002 Mercedes-Benz G55, most frequently naming the fuel system category. 2 safety recalls have been issued covering this model year; and 38 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STRUCTURE

Aug 6, 2012
189 units potentially affected
The defect: Mercedes-Benz is recalling certain model year 2011 G550 and G55 (AMG) vehicles manufactured from September 20, 2010, through April 27, 2011. During the front passenger air bag deployment, parts of the molding strip could potentially become loose and become a projectile in the passenger compartment.
The risk: In the event of the passenger airbag deployment, if the molding strip comes loose, there is an increased risk of personal injury.
The remedy: Mercedes-Benz will notify owners, and dealers will reinforce the connection between the molding strip and air bag cover flap, free of charge. The safety recall began on October 26, 2012. Owners may contact Mercedes-Benz at 1-800-367-6372.
MERCEDES-BENZ USA, LLC.View on NHTSA.gov

EXTERIOR LIGHTING:TURN SIGNAL

Aug 5, 2010
3,552 units potentially affected
The defect: MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2002-2010 G-CLASS VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "'LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE VEHICLES ARE EQUIPPED WITH A GRILL COVER FOR FRONT TURN SIGNAL PROTECTION THAT, WHILE PERMISSIBLE, MAY IMPACT OVER TIME THE SIGNAL'S ABILITY TO MEET THE MINIMUM REQUIREMENTS OF FMVSS 108.
The risk: THE SIGNAL LIGHT'S VISIBILITY TO OTHER MOTORISTS MAY BE REDUCED OVER TIME, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSTALL IMPROVED TURN LIGHT UNITS OPTIMIZED FOR USAGE WITH GRILLS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN AT THE END OF DECEMBER 2010 OR EARLY JANUARY 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
MERCEDES-BENZ USA, LLC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Dec 26, 2012

MY HUSBAND AND I OWN TWO G55'S PURCHASED ON THE SAME DAY. THEY BOTH STARTED LEAKING FUEL INFREQUENTLY WITHIN TWO WEEKS OF EACH OTHER. YOU CAN ACTUALLY SEE THE FUEL DROPPING TO THE GROUND AND SMELL THE GAS. I FILED A COMPLAINT FOR THE OTHER VIN AS WELL. THAT COMPLAINT NUMBER IS 10490150. THE LINK TO THE YOUTUBE VIDEO SHOWING THE LEAK IS IN THE TEXT OF THE OTHER COMPLAINT. WHEN WE HAVE TAKEN IT IN, THE SERVICE DEPARTMENT CANNOT DETECT IT; THEY KEEP TRYING TO SEND US HOME. THIS IS INCREDIBLY DANGEROUS. *TR

NHTSA ID
10490151
Incident
Mar 15, 2012
Mileage
5,000 mi
Fuel system
Filed Dec 26, 2012

MY HUSBAND AND I OWN TWO OF THE EXACT, SAME CAR! THEY ARE BOTH LEAKING GAS INFREQUENTLY. IT LOOKS TO BE COMING FROM A CLAMP. WE HAVE VIDEO OF THE LEAK. HERE IS THE LINK ON YOUTUBE. HTTP://WWW.YOUTUBE.COM/WATCH?V=GPAT_2VWBG0&FEATURE=SHARE&LIST=UUO-ALBYM_IEOURBXAWFK4LW I WILL FILE AN ADDITIONAL COMPLAINT FOR THE OTHER VIN. ALOHA. *TR

NHTSA ID
10490150
Incident
Mar 1, 2012
Mileage
5,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI42.10-P-078779

SERVICE BRAKES

Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibration is most likely due to excessive lateral runout on the rotor or hub/wheel bearing, the system as a whole needs to be checked for other possible contributors. 1. Prior collision damage. 2. Excessive vehicle sitting times without rotating components. 3. Wheel bearing/hub lateral runout. 4. Wheel mating interface has been overtightened (did not follow WIS torque procedures). 5. Mating interfaces have been excessively modified (painted, gouged, bent, etc...). Remedy Read through the entire attached worksheet prior to performing. After performing, please review the final page and perform work accordingly. NOTE: This document is not pre‑authorization or otherwise dealing with warranty. This is intended for diagnostic purposes only. If there are any questions on how to proceed OR The work sheet has been performed and the vehicle has returned with the same concern. Please perform the measurements as seen in the worksheet again and open a TIPS case to the Body, Chassis, and Entertainment team.

LI82.62-P-078631

STRUCTURE:BODY

Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment. Note: Please refer to this document in the warranty claim and, once diagnosis is completed, select the damage code depending on the component part that is causing the issue. • If the noise stops when the door trim is removed, please proceed in accordance with LI72.10‑P‑067691. Information: In this case, do not use a damage code for the speakers in the warranty claim!

LI82.62-P-078631

STRUCTURE:BODY

Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment. Information: Please refer to this document in the warranty claim and, after completing diagnosis, select the damage code corresponding to the component part that caused the problem. • If the noise stops when the door trim is removed, please proceed in accordance with LI72.10-P-067691. Information: In this case, do not use a damage code for the speakers in the warranty claim!

LI35.30-P-058566

POWER TRAIN

Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to cracking of the microweld between the wheel bearing inner race and the joint housing of the side shaft. Note: The collar nut must always be replaced after being loosened. See also LI33.20-P-078406 Remedy Coat contact surface of side shaft with wheel bearing with Molykote paint. To do this, proceed as follows: 1. Remove side shafts 2. Clean contact surface A (see image file in attachment "Outer joint housing before") before coating with Molykote, using "spirit" (free of dust and grease) 3. Coat contact surface A (see image file in attachment "Outer joint housing after") with Molykote and leave to dry for "one hour" in removed condition 4. Reinstall side shafts Note: Before using the antifriction coating (Molykote), stir it or shake it thoroughly for (at least 1 minute).

LI88.85-P-059178

STRUCTURE:BODY

Complaint Wind noises/whistling noises from front area of roof or from area of instrument panel/windshield at high speeds Cause The airstream can excite the rubber strip of the windshield to whistle. Note: To troubleshoot, tape down the strip. Remedy Seal the lower lip of the rubber strip at the top of the windshield in the installed state across the entire width with window adhesive.

LI68.20-P-080012

ELECTRICAL SYSTEM

Complaint USB port not functioning properly. Cause Most reported USB port issues are due to improper use or contamination. Note: Any repair costs must be discussed with the customer beforehand. Common external factors identified include: • Fluid intrusion • Broken bushings or physical damage See attachments. Remedy If a component needs replacement without visible external damage, submit a detailed TIPS case. Include information on all connected external devices (e.g., charging cables, USB drives, hard drives).

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz G55 by model year
YearComplaintsRecallsInvestigationsIssue Index
2010010—
2009010—
2008010—
2007110—
2006010—
2005120—
2004020—
2003000—
2002Viewing220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.