2015 Mercedes-Benz G63

DIFFICULTY OPENING MAIN DOOR HANDLES. THEY ARE VERY FRAGILE AND I JUST HAD THEM REPLACED. THEY STICK WHEN OPENING. I SEE PREVIOUS MODELS HAVE SIMILAR ISSUES WITH THE DOOR HANDLES. IT COST $500-$600 EVERY TIME WE REPAIR THEM. *TR

NHTSA ID

11330041

Incident

Jun 6, 2020

Mileage

36,100 mi

2015 MERCEDES G63 WITH 27,000 MILES REQUIRES REPLACEMENT OF CYLINDER HEAD AND REPLACE VALVE SPRING RETAINERS DUE TO LEFT CYLINDER HEAD WITH EXCESSIVE LEAK DOWN.BEARING CAP BOLTS ,HEAD BOLTS ,HEAD GASKET FRONT TIMING COVER TIMING CHAINVALVE EXHAUST MANIFOLD STUDS AND NUTS,SPARK PLUGS .STATIONERY AND IN MOTION ON HIGHWAY

NHTSA ID

11310161

Incident

Feb 14, 2020

Mileage

27,000 mi

AFTER 14 MONTHS OF OWNERSHIP AND 12,500 MILES, THE AUXILLARY BATTERY STOPPED WORKING. WITHIN 5 DAYS OF THE WARNING LIGHT INDICATING NO AUXILLARY BATTERY, VEHICLE STALLS WHILE DRIVING (IN MOTION AND STATIONARY), FEATURES LIKE DISTRONIC (CRUISE CONTROL THAT FEATURES DISTANCE FROM THE CAR IN FRONT OF YOU) STOPPED WORKING. BOTH OF THESE ARE SAFETY CONCERNS AS THEY CAN CAUSE SERIOUS ACCIDENTS WHEN THEY OCCUR. DEALERSHIP INFORMED ME THAT THIS WAS A COMMON OCCURRENCE ON 2015 MODELS. THEY ALSO INFORMED ME THAT THIS WOULD BE A RECURRING PROBLEM THROUGHOUT OWNERSHIP. I DO NOT FEEL SAFE WITH MY CHILDREN IN THE CAR WITH THIS TYPE OF DEFECT.

NHTSA ID

10897316

Incident

Aug 10, 2016

Mileage

12,500 mi

Complaint Consistently reproducible erroneous parktronic warnings from front with every key cycle. Cause The parking sensors are detecting the front brush guard. Remedy Complaint must be consistently reproducible and can occur multiple times a key cycle without obvious cause. NOTE: The parking system serves solely as an aid. Please review both the system function and system limitations as shown in the Operator's Manual. Certain environmental factors can affect system functionality such as hot exhaust gases or extreme heat, sensor interference, or other outside influences or aftermarket modifications. If after verifying the complaint is consistently reproducible: 1. Determine if the complaint is reproducible only in high ambient temperatures. If complaint does not occur in cooler ambient temperatures, it is due to system limitations. You may proceed with the below work but the vehicle may be released afterwards as it is due to system limitations. 2. Remove the brush guard and verify the park distance sensors function as expected. 3. Reinstall brush guard and adjust so that it is as far away from the park sensors as possible. This typically means moving the bar further away at the bottom and closer at the top. 4. Check function. If the concern is still consistently reproducible, please apply clear matte film to the locations as shown below at a minimum, although the clear matte film may be applied to the whole brush guard. Picture: Above shown is the 465 brush guard variant. Although similar to the 463, there are some key differences such as the 465 being fitted with a front camera.

Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics. Cause Various root causes Remedy See attached diagnostic guide.

Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment. Information: Please refer to this document in the warranty claim and, after completing diagnosis, select the damage code corresponding to the component part that caused the problem. • If the noise stops when the door trim is removed, please proceed in accordance with LI72.10-P-067691. Information: In this case, do not use a damage code for the speakers in the warranty claim!

Complaint Consistently reproducible erroneous parktronic warnings from front with every key cycle. Cause The parking sensors are detecting the front brush guard. Remedy Complaint must be consistently reproducible and can occur multiple times a key cycle without obvious cause. NOTE: The parking system serves solely as an aid. Please review both the system function and system limitations as shown in the Operator's Manual. Certain environmental factors can affect system functionality such as hot exhaust gases or extreme heat, sensor interference, or other outside influences or aftermarket modifications. If after verifying the complaint is consistently reproducible: 1. Determine if the complaint is reproducible only in high ambient temperatures. If complaint does not occur in cooler ambient temperatures, it is due to system limitations. You may proceed with the below work but the vehicle may be released afterwards as it is due to system limitations. 2. Remove the brush guard and verify the park distance sensors function as expected. 3. Reinstall brush guard and adjust so that it is as far away from the park sensors as possible. Typically only small adjustments are possible. 4. Check function. If the concern is still consistently reproducible, please apply clear matte film to the locations as shown below at a minimum, although the clear matte film may be applied to the whole brush guard. Picture: Above shown is the 465 brush guard variant. Although similar to the 463, there are some key differences such as the 465 being fitted with a front camera.

Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to cracking of the microweld between the wheel bearing inner race and the joint housing of the side shaft. Note: The collar nut must always be replaced after being loosened. See also LI33.20-P-078406 Remedy Coat contact surface of side shaft with wheel bearing with Molykote paint. To do this, proceed as follows: 1. Remove side shafts 2. Clean contact surface A (see image file in attachment "Outer joint housing before") before coating with Molykote, using "spirit" (free of dust and grease) 3. Coat contact surface A (see image file in attachment "Outer joint housing after") with Molykote and leave to dry for "one hour" in removed condition 4. Reinstall side shafts Note: Before using the antifriction coating (Molykote), stir it or shake it thoroughly for (at least 1 minute).

Complaint Service code B1 displayed in the customer menu does not match the workshop code displayed in the workshop menu, e.g., 505 or 550A, which includes a service A. Cause The root cause is currently being investigated. Remedy To determine the cause, the instrument cluster control unit (N133/1) and powertrain control unit (N127) logs are required before confirming the service or correction using XENTRY Diagnosis. Please open a TIPS case to BCE inbox with the requested information in the attachments.