RoadVitals

2007 Mercedes-Benz GL320 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Apr 28, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 2, 2008

What this page shows

Our database holds 5 NHTSA owner-reported complaints for the 2007 Mercedes-Benz GL320. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–5 of 5

Suspension
Filed Apr 28, 2019
2 injuries reported

I WAS DRIVING ON I10 WEST NEAR MOBILE, AL AT NIGHT. I HEARD A LOUD POP NEAR THE REAR OF THE VEHICLE AND FEEL IT LIFT INTO THE AIR AND START BOUNCING UNCONTROLLABLY. THE SEATBELT ENGAGED AND I WAS WORRIED FOR MY 10 MONTH OLD IN THE BACKSEAT. I HAD TO COME TO A COMPLETE STOP TO REGAIN CONTROL. A PASSERBY STOPPED AND SAID IT LOOKED LIKE THE CAR LIFTED 2 FEET IN THE AIR. AFTER RESTARTING THE CAR MULTIPLE TIMES THE AIR SUSPENSION HAS NOT RECALLIBRATED. MY BACK AND NECK ARE SORE. I CALLED MY FIANCE TO MEET MYSELF AND THE BABY SO WE COULD GET HOME. I WAS NOT GOING TO RISK SHAKEN BABY SYNDROME. AFTER GOOGLING THE ISSUE, IT SEEMS THE AIR BAGS IN THE STRUTS EXPLODED, WITHOUT PROVOCATION OR WARNING. THE CAR WENT TO DRIVING FINE TO TERRIBLE, PAINFUL, AND TIRING. AND IT SEEMS THIS IS A COMMON PROBLEM.

NHTSA ID
11204274
Incident
Apr 27, 2019
Mileage
184,000 mi
Interior & seats
Filed Feb 10, 2014
Fire reported

THE SEAT WARMER WAS TURNED ON AND THE SEAT CAUGHT FIRE. SMOKE FILLED THE CABIN OF THE CAR. THE RESULT WAS A HOLE IN THE SEAT OF THE CAR. *TR

NHTSA ID
10563658
Incident
Feb 10, 2014
Mileage
104,000 mi
ElectricalEngine
Filed Oct 29, 2009

MY GL 320 ? 2007 LOST ALL ELECTRICAL POWER AND THE ENGINE STALLED WHILE BEING DRIVEN. THE POWER COMES BACK ON IN 10 TO 20 SECONDS AND THE CAR CAN BE RESTARTED. THIS HAPPENED 3 TIMES DURING THE FIRST 10 DAYS OF OCT 2009 WHEN THE MILEAGE WAS JUST UNDER 30,000. NOTE THE POWER STEERING AND BRAKE ASSIST GO OUT COMPLETELY AS DO THE HEADLIGHTS. ON ONE ACCESSION AT NIGHT ON A CURVE I WENT OFF THE ROAD BEFORE BEING ABLE TO STOP. ON ALL OCCASIONS THIS HAPPENED 15 TO 20 SECONDS AFTER APPLYING THE BRAKES TO DEACTIVATE THE SPEED CONTROL AND AFTER COASTING TO LESS THAN APPX. 40MPH. THE DEALER COULD FIND NO DIRECT CODE INDICATION FOR THE PROBLEM BUT DID FIND NUMEROUS LOW VOLTAGE CODES AND CHANGED OUT A NUMBER OF FUSE AND REFUSE BOXES AND FUSES. THE CAR HAS BEEN DRIVEN ONLY 100 MILES SINCE THE DEALER WORK AND THE PROBLEM HAS NOR RECURRED. *TR

NHTSA ID
10290226
Incident
Oct 4, 2009
Mileage
29,100 mi
Suspension
Filed Jun 19, 2009

DRAMATIC EXPLOSIVE FAILURE OF THE RIGHT ADAPTIVE SUSPENSION STRUT AIRBAG WHILE VEHICLE WAS STANDING IN THE DRIVEWAY WITH THE ENGINE ON. THE VEHICLE WAS TOWED TO A DEALERSHIP SERVICE DEPARTMENT WHERE THE STRUT WAS REPLACED AND THE FAILED PART WAS RETURNED TO MBUSA FOR INSPECTION. I HAVE HIGH QUALITY DIGITAL PHOTOS OF THE INCIDENT WHILE THE VEHICLE WAS STILL IN THE DRIVEWAY, IF NHTSA WOULD LIKE THEM, BUT UNFORTUNATELY NOT OF THE REMOVED, DAMAGED STRUT. *TR

NHTSA ID
10274357
Incident
Apr 27, 2009
Mileage
57,453 mi
Visibility
Filed Mar 2, 2008

ON THE 2007-2008 MERCEDES GL THE DRIVER AND PASSENGER SIDE AC VENT CLOSEST TO THE SIDE WINDOWS ALLOWS AIR TO BE DIRECTED THE VENT ON THE DOOR (WHICH SHOULD BE USED FOR DEFROST ONLY); THIS THEN FOGS UP THE SIDE WINDOWS, MAKING IT IMPOSSIBLE TO SEE THE SIDE MIRRORS WHENEVER THE AC IS ON. THIS IS CERTAINLY A HUGE SAFETY PROBLEM IN HOT HUMID AREAS LIKE HOUSTON. I HAVE HAD TO DUCT TAPE THE VENT TUBE IN ORDER TO KEEP THE VENTS FROM FOGGING UP THE SIDE WINDOWS AND BLOCKING THE VIEW OF THE SIDE MIRRORS. THIS WAS REPORTED TO MERCEDES USA A YEAR AGO, ACCORDING TO MY LOCAL DEALERSHIP, BUT MERCEDES USA HAS YET TO FIX THIS DANGEROUS DESIGN DEFECT. *TR

NHTSA ID
10219855
Incident
Mar 20, 2007
Mileage
14 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .