RoadVitals

2013 Mercedes-Benz GL350 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Apr 29, 2022
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 28, 2016

What this page shows

Our database holds 7 NHTSA owner-reported complaints for the 2013 Mercedes-Benz GL350. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–7 of 7

Seat belts
Filed Apr 29, 2022

Driver side, 2nd row seat belt will not retract. Needed for our children. I will contact a local garage and dealer to fix.

NHTSA ID
11462800
Incident
Apr 29, 2022
EngineFuel systemPowertrain (other)
Filed May 15, 2019
1 injury reported

OIL LEAK PERSISTENT FROM OIL COOLER IN DIESEL BLUETEC ENGINE SPRAYING OIL OUTSIDE GASKET ONTO FUEL LINES, OIL PAN, AND ONTO THE GROUND EMITTING HIGH LEVEL OF SMOKE WITH TARRY BURNT TOXIC NOXIOUS CHARCOAL SMELL FUMIGATING THROUGH THE CABIN AND OUTSIDE WITH VISIBLE BLUE SMOKE WHILE DRIVING MODERATE TO LONG DISTANCES. BLACK TARRY RESIDUE LEAKAGE VISIBLE ON DRIVEWAY AND STREET UNDERNEATH CAR WHEN PARKED OVERNIGHT OR FOR SHORT TIME WITH PAN LEAKED.

NHTSA ID
11207874
Incident
Feb 15, 2018
Mileage
59,000 mi
EnginePowertrain (other)
Filed May 15, 2019

MAKES A RATTLING NOISE FOR SEVERAL SECONDS AFTER STARTING AND SPUTTERING NOISE WHEN ACCELERATING. MY CAR HAS 64K AND DAIGNOSED THE CAR AT 2 DEALERSHIPS CONFIRMED THE ENGINE CHAIN STRETCHED

NHTSA ID
11207870
Incident
May 2, 2019
Mileage
63,000 mi
Engine
Filed Mar 3, 2019

MAKES A RATTLING NOISE FOR SEVERAL SECONDS AFTER STARTING AND SPUTTERING NOISE WHEN ACCELERATING

NHTSA ID
11183712
Incident
Aug 16, 2018
Mileage
58,000 mi
EngineFuel systemPowertrain (other)
Filed Jul 3, 2018
Fire reported1 injury reported

OIL LEAK PERSISTENT FROM OIL COOLER IN DIESEL BLUETEC ENGINE SPRAYING OIL OUTSIDE GASKET ONTO FUEL LINES, OIL PAN, AND ONTO THE GROUND EMITTING HIGH LEVEL OF SMOKE WITH TARRY BURNT TOXIC NOXIOUS CHARCOAL SMELL FUMIGATING THROUGH THE CABIN AND OUTSIDE WITH VISIBLE BLUE SMOKE WHILE DRIVING MODERATE TO LONG DISTANCES. BLACK TARRY RESIDUE LEAKAGE VISIBLE ON DRIVEWAY AND STREET UNDERNEATH CAR WHEN PARKED OVERNIGHT OR FOR SHORT TIME WITH PAN LEAKED.

NHTSA ID
11105432
Incident
Jun 28, 2018
Mileage
70,000 mi
Filed Nov 11, 2016

THERE ARE 13 COMPLAINTS ALREADY LOGGED AT NHTSA ABOUT DIFFERENT MODEL BENZ WITH PANORAMIC ROOF SUDDENLY EXPLODING. LIKELY ALL THOSE UNFORTUNATE DRIVERS, I WAS DRIVING ON A CLEAR SAT MORNING OF OCT 2016 WITH NO TRAFFIC AROUND ME WHEN I SUDDENLY HEARD A LOUD EXPLOSION LIKE A BULLET FIRED. I GOT SCARED AND ALMOST LOST THE CONTROL AND GOT STUNNED. FEW SECONDS LATTER, I SAW GLASS OF PANORAMIC ROOF SHATTERING DOWN I 465. I PULLED OVER & CALLED THE ROAD SIDE.THERE ARE SEVERAL DOZEN CASES ON BENZ FORUM, DEALER AND BENZ NOT ADMITTING THE DESIGN DEFECT. DIFFERING IT TO INSURANCE DUE TO HIGH COST. HOW MANY COMPLAINTS NHTSA NEEDS TO START INVESTIGATION. THE ISSUE IS MORE WIDELY REPORTED THEN KIA/HYUNDAI ROOF ISSUE.

NHTSA ID
10925563
Incident
Oct 15, 2016
Mileage
53,000 mi
Suspension
Filed Oct 28, 2016

AIRMATIC SUSPENSION SYSTEM DROPS IN THE REAR OF VEHICLE.

NHTSA ID
10919787
Incident
Sep 19, 2016
Mileage
55,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .