Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Sep 9, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 16, 2015
What this page shows
Our database holds 6 NHTSA owner-reported complaints for the 2009 Mercedes-Benz GL550. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–6 of 6
Brakes
Filed Sep 9, 2024
Crash reported1 injury reported
The contact owned a 2009 Mercedes-Benz GL 550.The contact stated that while driving at 15- 20 MPH, the driver in front of him was attempting to turn but swerved to the left in his lane, the brake pedal was applied but delayed to respond. The contact crashed into an unknown minivan. There were no warning lights illuminated. The air bags did not deploy. There was no reported fire. A police report was filed. The passenger occupant sustained injuries to her back and shoulder and medical attention was provided. The vehicle was towed to a tow lot. The contact received NHTSA Campaign Number: .2V315000 (Service Brakes, Hydraulic). after the failure was experienced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no additional assistance. The manufacturer requested that he preserve the vehicle. The vehicle was deemed a total loss. The failure mileage was approximately 200,000.
NHTSA ID
11613416
Incident
Aug 10, 2023
Mileage
200,000 mi
Engine
Filed Sep 18, 2018
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ GL550. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF DAYTONA BEACH (1188 N TOMOKA FARMS RD, DAYTONA BEACH, FL) FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE NOT DISCLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000. *TT CARFAX THE VIN PROVIDED HAS NO DISPLAYABLE RECORDS. UPDATED 11/28/18*JB
NHTSA ID
11130048
Incident
Sep 14, 2018
Mileage
106,000 mi
Airbags
Filed Jul 19, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ GL550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) IN MID OCTOBER OF 2017 AND WAS WAITING PATIENTLY FOR THE PART. THE DEALER (MERCEDES-BENZ OF PEMBROKE PINES, 14199 PINES BLVD, PEMBROKE PINES, FL 33027, (954) 644-5035) WAS CONTACTED AND STATED THAT THE RECALL WAS CLOSED BECAUSE THERE WERE NO OPEN RECALLS ASSOCIATED WITH THE VIN. THE CONTACT RECEIVED AN EMAIL FROM THE DEALER ON JULY 13, 2018 STATING THAT IT WAS A FINAL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS), WHICH INDICATED THAT THE RECALL REPAIR WAS INCOMPLETE AND AN APPOINTMENT NEEDED TO BE SCHEDULED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND THE CONTACT WAS AWAITING A RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
11112440
Incident
Oct 2, 2017
Airbags
Filed Dec 10, 2016
IT'S TAKING TOO LONG TO GET THESE AIRBAGS REPLACED! NEWS REPORTS CONTINUE TO REPORT ON INJURIES AND HOW IMPORTANT IT IS TO GET FIXED AND TAKATA IS NOT ABLE TO MEET THE DEMAND WHILE THEY CONTINUE TO PRODUCE NEW AIR BAGS FOR NEW CARS? WHERE IS NHTSA PRIORITIES HERE? I HAVE 4 CARS THAT ALL NEED REPLACING AND MY 3 DRIVERS IN THE HOUSE ALL FEEL UNSAFE! FEDERAL GOV SHOULD INSIST ALL MANUFACTURING EFFORTS ON BEHALF OF TAKATA GO INTO REPLACEMENT AIRBAGS AND NOT NEW CAR PRODUCTION! ONE PISSED OFF CAR OWNER/TAX PAYOR
NHTSA ID
10934428
Incident
Dec 10, 2016
Airbags
Filed Oct 12, 2016
TAKATA RECALL. DUE TO THE TAKATA RECALL, THE VALUE OF MY CAR HAS DIMINISHED BY APPROXIMATELY $5-6K, RESULTING IN ME BEING UPSIDE DOWN ON MY LOAN. I AM NOW STUCK DRIVING MY FAMILY IN AN UNSAFE VEHICLE THAT I CANNOT SELL WITHOUT A SIGNIFICANT LOSS.
NHTSA ID
10915616
Incident
Oct 12, 2016
Mileage
83,200 mi
Tires & wheels
Filed Oct 16, 2015
I PURCHASED TIRES IN JANUARY 2015 , IN OCTOBER 2015, MY SIGNALL DISPLAYED CHECK TIRE PRESSURE. I HAD THE TIRE INSPECTED AN ROTATED AT PLACE OF PURCHASE. WITHIN WEEKS MY TIRE WAS COMPLETELY FLAT. I STOPPED AT THE NEAREST STATION AND WAS TOLD I HAD A CRACK IN THE INNER SIDE WALL. ON 10/15/2015 I RETURNED TO THE PLACE I PURCHASE THE TIRES. I EXPLAINED THAT I BELIEVED, THAT MY TIRE IS FAULTY. THE MERCHANT TOLD ME " YOU MUST HAVE HIT SOMETHING, IT HAPPENS ALL THE TIME ".. I EXPLAIN TO HIM THAT I DIDN'T HIT ANYTHING, I HAD THE TIRE INSPECTED BY ANOTHER TIRE PLACE AND IT WAS STATED, THE TIRE HAS TO BE FAULTY, BECAUSE WHERE THE CRACK IS SEEN, INNER SIDE WALL. I SAID TO MERCHANT, IF I HAD RUN OVER SOMETHING IT SHOULD DAMAGE TO THE PART OF THE WHEEL THAT TOUCHES THE SURFACE.. MY WHEEL WAS PLUGGED IN THE MEAN TIME. THE SELLER OF THIS TIRES REFUSE TO REPLACE THE TIRE. HE SAID HE WOULD SELL ME A NEW TIRE FOR $389. PLUS TAX.. I HAVE A WARRANTY ON THE TIRES, IF THE TIRE CRACKED ON THE INNER SIDE WALL , WHY AREN'T THEY BEING HELD RESPONSIBLE? DO I HAVE TO HAVE A BLOWOUT ON THE HIGHWAY, WAIT FOR AN INVESTIGATION; AND THEN FIND THAT ALL COULD HAVE BEEN AVOIDED; IF THE MERCHANT HAD BEEN HONEST? HAD I BEEN A MALE, THIS SITUATION WOULD HAVE BEEN SETTLE WITH A HAND SHAKE!! I FIND THIS TO BE OUTRAGEOUS.. HOW MANY OTHER'S WILL THIS HAPPEN TO? HIS SUGGESTION THAT I SHOULD JUST BUY A NEW TIRE FROM HIM IS, DISHONORING THE WARRANTY , ONLY TO HAVE ANOTHER CRACK SURFACE IN 6-8 MONTHS...
NHTSA ID
10783003
Incident
Oct 13, 2015
Mileage
83,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.