2009 Mercedes-Benz GL550 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Mercedes-Benz GL550, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags350.0%
- Brakes116.7%
- Engine116.7%
- Tires & wheels116.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ GL550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) IN MID OCTOBER OF 2017 AND WAS WAITING PATIENTLY FOR THE PART. THE DEALER (MERCEDES-BENZ OF PEMBROKE PINES, 14199 PINES BLVD, PEMBROKE PINES, FL 33027, (954) 644-5035) WAS CONTACTED AND STATED THAT THE RECALL WAS CLOSED BECAUSE THERE WERE NO OPEN RECALLS ASSOCIATED WITH THE VIN. THE CONTACT RECEIVED AN EMAIL FROM THE DEALER ON JULY 13, 2018 STATING THAT IT WAS A FINAL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS), WHICH INDICATED THAT THE RECALL REPAIR WAS INCOMPLETE AND AN APPOINTMENT NEEDED TO BE SCHEDULED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND THE CONTACT WAS AWAITING A RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
IT'S TAKING TOO LONG TO GET THESE AIRBAGS REPLACED! NEWS REPORTS CONTINUE TO REPORT ON INJURIES AND HOW IMPORTANT IT IS TO GET FIXED AND TAKATA IS NOT ABLE TO MEET THE DEMAND WHILE THEY CONTINUE TO PRODUCE NEW AIR BAGS FOR NEW CARS? WHERE IS NHTSA PRIORITIES HERE? I HAVE 4 CARS THAT ALL NEED REPLACING AND MY 3 DRIVERS IN THE HOUSE ALL FEEL UNSAFE! FEDERAL GOV SHOULD INSIST ALL MANUFACTURING EFFORTS ON BEHALF OF TAKATA GO INTO REPLACEMENT AIRBAGS AND NOT NEW CAR PRODUCTION! ONE PISSED OFF CAR OWNER/TAX PAYOR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owned a 2009 Mercedes-Benz GL 550.The contact stated that while driving at 15- 20 MPH, the driver in front of him was attempting to turn but swerved to the left in his lane, the brake pedal was applied but delayed to respond. The contact crashed into an unknown minivan. There were no warning lights illuminated. The air bags did not deploy. There was no reported fire. A police report was filed. The passenger occupant sustained injuries to her back and shoulder and medical attention was provided. The vehicle was towed to a tow lot. The contact received NHTSA Campaign Number: .2V315000 (Service Brakes, Hydraulic). after the failure was experienced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no additional assistance. The manufacturer requested that he preserve the vehicle. The vehicle was deemed a total loss. The failure mileage was approximately 200,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ GL550. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF DAYTONA BEACH (1188 N TOMOKA FARMS RD, DAYTONA BEACH, FL) FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE NOT DISCLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000. *TT CARFAX THE VIN PROVIDED HAS NO DISPLAYABLE RECORDS. UPDATED 11/28/18*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I PURCHASED TIRES IN JANUARY 2015 , IN OCTOBER 2015, MY SIGNALL DISPLAYED CHECK TIRE PRESSURE. I HAD THE TIRE INSPECTED AN ROTATED AT PLACE OF PURCHASE. WITHIN WEEKS MY TIRE WAS COMPLETELY FLAT. I STOPPED AT THE NEAREST STATION AND WAS TOLD I HAD A CRACK IN THE INNER SIDE WALL. ON 10/15/2015 I RETURNED TO THE PLACE I PURCHASE THE TIRES. I EXPLAINED THAT I BELIEVED, THAT MY TIRE IS FAULTY. THE MERCHANT TOLD ME " YOU MUST HAVE HIT SOMETHING, IT HAPPENS ALL THE TIME ".. I EXPLAIN TO HIM THAT I DIDN'T HIT ANYTHING, I HAD THE TIRE INSPECTED BY ANOTHER TIRE PLACE AND IT WAS STATED, THE TIRE HAS TO BE FAULTY, BECAUSE WHERE THE CRACK IS SEEN, INNER SIDE WALL. I SAID TO MERCHANT, IF I HAD RUN OVER SOMETHING IT SHOULD DAMAGE TO THE PART OF THE WHEEL THAT TOUCHES THE SURFACE.. MY WHEEL WAS PLUGGED IN THE MEAN TIME. THE SELLER OF THIS TIRES REFUSE TO REPLACE THE TIRE. HE SAID HE WOULD SELL ME A NEW TIRE FOR $389. PLUS TAX.. I HAVE A WARRANTY ON THE TIRES, IF THE TIRE CRACKED ON THE INNER SIDE WALL , WHY AREN'T THEY BEING HELD RESPONSIBLE? DO I HAVE TO HAVE A BLOWOUT ON THE HIGHWAY, WAIT FOR AN INVESTIGATION; AND THEN FIND THAT ALL COULD HAVE BEEN AVOIDED; IF THE MERCHANT HAD BEEN HONEST? HAD I BEEN A MALE, THIS SITUATION WOULD HAVE BEEN SETTLE WITH A HAND SHAKE!! I FIND THIS TO BE OUTRAGEOUS.. HOW MANY OTHER'S WILL THIS HAPPEN TO? HIS SUGGESTION THAT I SHOULD JUST BUY A NEW TIRE FROM HIM IS, DISHONORING THE WARRANTY , ONLY TO HAVE ANOTHER CRACK SURFACE IN 6-8 MONTHS...
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .