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2023 Mercedes-Benz GLB 250 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest May 20, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
6
Reports on file since Jan 2, 2025

What this page shows

Our database holds 10 NHTSA owner-reported complaints for the 2023 Mercedes-Benz GLB 250. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–10 of 10

Engine
Filed May 20, 2026

Safety Risk - Twice I was almost hit because my car didn't take off. O'REILLY Veri Scan Results - Free Emissions Status: Red Primary DTC: Mixture Formation (Cylinder 4) is irregular P219F: Fuel injectors measure and atomize fuel mixed with incoming air and sent to combustion chambers. Cylinder 4 PSI at 40 Mercedes Benz of San Juan $300 diagnostic Cylinder head needs to be replaced. Safety Risk - Twice I was almost hit because my car didn't take off. Problem has been confirmed by dealer. Not inspected by manufacturer, etc. Prior to failure there were no signs. Check Engine light came on and that is when it got checked at 55, 715 miles, soon after warranty ended.

NHTSA ID
11739111
Incident
Mar 31, 2026
EngineFuel systemPowertrain (other)
Filed Apr 27, 2026

My 2023 Mercedes-Benz GLB 250 is experiencing engine misfires and fault codes consistent with a known cylinder head defect that is the subject of a recall affecting 2022 and earlier models. A certified mechanic has confirmed the issue aligns with the recall defect. Despite identical symptoms and engine configuration, my VIN is excluded. The condition results in loss of power and creates a potential safety hazard while driving. The following codes are referenced in the Mercedes recall and by recorded by the auto repair shop that provided an estimate for the repair: P1CEF85 - Injector injection quantity adjustment for cylinder balancing has almost reached the upper limit value at atleast one cylinder. P1CE577 - Injector injection quantity adjustment for uniform mixture formation has detected an excessively lean mixture at atleast one cylinder.

NHTSA ID
11733918
Incident
Mar 5, 2026
Filed Apr 24, 2026

Reporting because I see reports on other searches of this happening on other Mercedes Benz various years and models, the front stationary roof panel has shattered, cracked. I was lucky, my vehicle is only cracked (leaving my windshield components open to the weather , ie rain in Washington). Others report shattering while driving and having injuries from blowing glass. This appears to be an ongoing problem with Mercedes, they want over $2000 to fix a common problem with their vehicles.

NHTSA ID
11733638
Incident
Apr 24, 2026
Engine
Filed Feb 26, 2026

On December 19, 2025, the vehicle showed lights that a sparkplug had misfired. The dealer notified me that in less than two full years of having the 2023 vehicle, it required a complete engine rebuild. This is the third major engine problem I have had with the vehicle with more than $20K in fees. The services performed in December 2025 repairs included Cylinder Head Assembly to Replace Engine Cylinder Head Assemble due to multiple cylinder head fault codes, including misfire, injector injection, and mixture formation code. Cylinder 2 is leaking out of the exhaust valve. Camshaft replacement and rollers due to deep scoring on both intake and exhaust cams, not by cylinder two. Exhaust valve leaking from the head while the camshafts are scoring, leading to misfiring as well.

NHTSA ID
11720803
Incident
Dec 19, 2025
Engine
Filed Nov 11, 2025

Cylinder repair dealership said it's a known issue but Mercedes Benz said they will not cover the repair.

NHTSA ID
11698759
Incident
Nov 10, 2025
Visibility
Filed Sep 11, 2025

I was driving on Highway on May 19th and the Panoramic Sunroof suddenly shattered

NHTSA ID
11686651
Incident
May 19, 2025
Other / unspecified
Filed Jul 11, 2025

Graco Turn2Me car seat is loosening over time when installed with the vehicle seatbelt and the SnugLock Lock-Off. The vehicle seat belt was also switched to a locked mode after proper installation and did not make a difference over time. The car seat continues to loosen over time to the point where it is moving more than an inch side to side at the belt path. This can cause injury to a child during a crash. Car seat has been installed with the assistance of certified Child Passenger Safety Technicians and Instructors on multiple occasions.

NHTSA ID
11672721
Incident
May 10, 2025
Visibility
Filed Jun 18, 2025

The windshield washer stopped working It doesn’t clean because no water comes out to do the job

NHTSA ID
11667787
Incident
Jun 17, 2025
Powertrain (other)
Filed Apr 22, 2025

The contact owns a 2023 Mercedes-Benz GLB250. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the transmission warning light illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. There was no warning light illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 18,000.

NHTSA ID
11656155
Incident
Apr 22, 2025
Mileage
18,000 mi
Filed Jan 2, 2025

Transmission switching to neutral by itself while driving on the highway. This issue has occurred twice in December 2024.

NHTSA ID
11633630
Incident
Dec 30, 2024

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .