LATCHES/LOCKS/LINKAGES:DOORS:LOCK
2023 Mercedes-Benz GLB 250
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 11 NHTSA owner-reported complaints for the 2023 Mercedes-Benz GLB 250, most frequently naming the engine, powertrain (other) and visibility categories. 1 safety recall has been issued covering this model year; and 176 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jan 2025 | 1 | 1 |
| Apr 2025 | 1 | 2 |
| Jun 2025 | 1 | 3 |
| Jul 2025 | 1 | 4 |
| Sep 2025 | 1 | 5 |
| Nov 2025 | 1 | 6 |
| Feb 2026 | 1 | 7 |
| Apr 2026 | 2 | 9 |
| May 2026 | 1 | 10 |
| Sep 2026 | 1 | 11 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine433.3%
- Powertrain (other)216.7%
- Visibility216.7%
- Other / unspecified18.3%
- Fuel system18.3%
- Brakes18.3%
- Body & structure18.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govRecent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
NHTSA Recall 26V481 (Mercedes-Benz recall no. 2026070007). Interim owner notification letter dated September 18, 2026, titled "Replace Driver Door Lock." The micro-switch in the driver door lock may corrode and fail to detect an open driver door, which can prevent the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway, increasing the risk of a crash or injury. Mercedes-Benz states in the interim letter that the remedy is not yet available and provides no date for when parts will arrive, leaving owners driving or parking a vehicle with a known rollaway defect. No crash, fire, injury, or fatality has occurred. Request: NHTSA should monitor this recall and press Mercedes-Benz for an expedited remedy.
- NHTSA ID
- 11766570
- Incident
- Sep 18, 2026
Safety Risk - Twice I was almost hit because my car didn't take off. O'REILLY Veri Scan Results - Free Emissions Status: Red Primary DTC: Mixture Formation (Cylinder 4) is irregular P219F: Fuel injectors measure and atomize fuel mixed with incoming air and sent to combustion chambers. Cylinder 4 PSI at 40 Mercedes Benz of San Juan $300 diagnostic Cylinder head needs to be replaced. Safety Risk - Twice I was almost hit because my car didn't take off. Problem has been confirmed by dealer. Not inspected by manufacturer, etc. Prior to failure there were no signs. Check Engine light came on and that is when it got checked at 55, 715 miles, soon after warranty ended.
- NHTSA ID
- 11739111
- Incident
- Mar 31, 2026
My 2023 Mercedes-Benz GLB 250 is experiencing engine misfires and fault codes consistent with a known cylinder head defect that is the subject of a recall affecting 2022 and earlier models. A certified mechanic has confirmed the issue aligns with the recall defect. Despite identical symptoms and engine configuration, my VIN is excluded. The condition results in loss of power and creates a potential safety hazard while driving. The following codes are referenced in the Mercedes recall and by recorded by the auto repair shop that provided an estimate for the repair: P1CEF85 - Injector injection quantity adjustment for cylinder balancing has almost reached the upper limit value at atleast one cylinder. P1CE577 - Injector injection quantity adjustment for uniform mixture formation has detected an excessively lean mixture at atleast one cylinder.
- NHTSA ID
- 11733918
- Incident
- Mar 5, 2026
Reporting because I see reports on other searches of this happening on other Mercedes Benz various years and models, the front stationary roof panel has shattered, cracked. I was lucky, my vehicle is only cracked (leaving my windshield components open to the weather , ie rain in Washington). Others report shattering while driving and having injuries from blowing glass. This appears to be an ongoing problem with Mercedes, they want over $2000 to fix a common problem with their vehicles.
- NHTSA ID
- 11733638
- Incident
- Apr 24, 2026
On December 19, 2025, the vehicle showed lights that a sparkplug had misfired. The dealer notified me that in less than two full years of having the 2023 vehicle, it required a complete engine rebuild. This is the third major engine problem I have had with the vehicle with more than $20K in fees. The services performed in December 2025 repairs included Cylinder Head Assembly to Replace Engine Cylinder Head Assemble due to multiple cylinder head fault codes, including misfire, injector injection, and mixture formation code. Cylinder 2 is leaking out of the exhaust valve. Camshaft replacement and rollers due to deep scoring on both intake and exhaust cams, not by cylinder two. Exhaust valve leaking from the head while the camshafts are scoring, leading to misfiring as well.
- NHTSA ID
- 11720803
- Incident
- Dec 19, 2025
Cylinder repair dealership said it's a known issue but Mercedes Benz said they will not cover the repair.
- NHTSA ID
- 11698759
- Incident
- Nov 10, 2025
I was driving on Highway on May 19th and the Panoramic Sunroof suddenly shattered
- NHTSA ID
- 11686651
- Incident
- May 19, 2025
Graco Turn2Me car seat is loosening over time when installed with the vehicle seatbelt and the SnugLock Lock-Off. The vehicle seat belt was also switched to a locked mode after proper installation and did not make a difference over time. The car seat continues to loosen over time to the point where it is moving more than an inch side to side at the belt path. This can cause injury to a child during a crash. Car seat has been installed with the assistance of certified Child Passenger Safety Technicians and Instructors on multiple occasions.
- NHTSA ID
- 11672721
- Incident
- May 10, 2025
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STEERING
Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see attached video. If necessary, apply lubricant to the sleeves.
SERVICE BRAKES
Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibration is most likely due to excessive lateral runout on the rotor or hub/wheel bearing, the system as a whole needs to be checked for other possible contributors. 1. Prior collision damage. 2. Excessive vehicle sitting times without rotating components. 3. Wheel bearing/hub lateral runout. 4. Wheel mating interface has been overtightened (did not follow WIS torque procedures). 5. Mating interfaces have been excessively modified (painted, gouged, bent, etc...). Remedy Read through the entire attached worksheet prior to performing. After performing, please review the final page and perform work accordingly. NOTE: This document is not pre‑authorization or otherwise dealing with warranty. This is intended for diagnostic purposes only. If there are any questions on how to proceed OR The work sheet has been performed and the vehicle has returned with the same concern. Please perform the measurements as seen in the worksheet again and open a TIPS case to the Body, Chassis, and Entertainment team.
ELECTRICAL SYSTEM
Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new station change request is triggered, a temporary glitch is causing the Head Unit application to fail to overwrite the previous request. This glitch is causing the cover art mismatch in the Radio application. Remedy Please do not replace any parts. Please update the Head unit software to E505.9
STRUCTURE:BODY
Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment. Note: Please refer to this document in the warranty claim and, once diagnosis is completed, select the damage code depending on the component part that is causing the issue. • If the noise stops when the door trim is removed, please proceed in accordance with LI72.10‑P‑067691. Information: In this case, do not use a damage code for the speakers in the warranty claim!
POWER TRAIN
Complaint Intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction during certain driving situations. May be most noticeable when transitioning from a coasting condition to accelerator pedal application. May occur in all drive modes. Cause Dual‑clutch transmissions (DCT) inherently exhibit more dynamic shifting behavior compared to other types of transmissions. This is due to the use of physical clutches for starting and gear changes. In certain situations, dynamic driving behavior can lead to a slight jerk sensation which is a normal technical characteristic of the transmission. A typical example is a "Change of Mind" situation: • The customer is coasting towards a red traffic light. • The traffic light turns green while the vehicle is still coasting. • The customer then presses the accelerator pedal. In these situations, a slight jerk may occur briefly because the transmission must quickly engage the appropriate gear and control the clutches accordingly. Since shift forks are responsible for engaging the gears during shifting, a slight shifting noise may also be noticeable. Please note driving programs S, S+, and M are designed to provide sportier vehicle behavior and are not optimized primarily for maximum comfort, so this operation may be more audible. Remedy Verify the customer's concern and confirm proper transmission operation. If no faults or abnormal operating conditions are identified by IPR (Intelligent Predictive Repair), no hardware replacement is necessary. Inform the customer that the transmission has been designed to provide direct gear engagement and responsive vehicle performance. Under certain operating conditions, brief shift sensations may be perceptible and are consistent with the operating characteristics of the dual‑clutch transmission
ELECTRICAL SYSTEM
Complaint Temporary no start condition with check engine light and multiple warning messages. When performing a quick test, the following fault code is stored in Y3/14 ‑ Transmission control for 8‑speed dual‑clutch transmission (DKG): P24F100 The wake‑up line of the control unit has a short circuit to positive. Cause Possible signal timing between EZS control unit and Transmission Control Unit (DKG) Remedy As of 7/15/2026, new SCN coding is available for the EZS control unit. IPR will advise to open a TIPS case for EZS (N73), this is due to GLA models requiring support for SCN coding procedure. GLB (X247) and CLA (118) No TIPS case necessary. 1. SCN coding of EZS Control Unit 2. Clear all faults and perform extended road test with multiple drive cycles GLA (H247) Special function password required. 1. Verify if special procedure Central Locking ‑ Development Data is present in EZS (figure 1) 2. Submit a TIPS case to the Powertrain Inbox with the following information: ‑ Initial Quick Test w/ freeze frame data ‑ IPR Result ‑ DKG Control Unit Log ‑ EZS Control Unit Log ‑ Initial EEPROM data ‑ EZS special procedure menu If the vehicle has had this LI performed and P24F100 has returned, please submit a TIPS case to the Powertrain Inbox.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.