Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported
Overview
Our database contains 11 NHTSA owner-reported complaints for the 2023 Audi A4, most frequently naming the driver assistance, electrical and engine categories. 881 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Monthly complaints peaked at 1 in Dec 2022. Most recent month: 1.View as table
Monthly owner complaints for the 2023 Audi A4
Month
Complaints filed
Cumulative
Dec 2022
1
1
Mar 2023
1
2
Jan 2024
1
3
Aug 2024
1
4
Jan 2025
1
5
May 2025
1
6
Jul 2025
1
7
Sep 2025
1
8
Jun 2026
1
9
Jul 2026
1
10
Nov 2026
1
11
What owners report
Complaints grouped by the component NHTSA recorded
Driver assistance533.3%
Electrical320.0%
Engine320.0%
Airbags16.7%
Tires & wheels16.7%
Other / unspecified16.7%
Brakes16.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Below are a few of the circumstances where my 2023 Audi A4 pre-sense, indiscriminately slammed on the brakes. Sometimes the warning message appeared, but not always: 1) Getting ready to get on highway from a high, descending ramp, no cars in front of me. The closest car in front of me was on the opposite side of the ramp, quite a distance from me. As soon as I attempted to move forward, my car slammed on the brakes. The vehicle behind me had to slam on their brakes to avoid rear-ending me. 2) In rush hour traffic, cars bumper to bumper. I left half a vehicle space in front of me, but my car still randomly braked hard. 3) Backing out of a parking space, vehicles parked to the side of me, no vehicles in front of me and no vehicles passing on the road behind me. In the middle of backing out, the car brakes so hard, it shook everyone in the vehicle and stalled. 4) I was in the center turn lane at the bottom of a slight hill. There were cars to the right side of me at the top of the hill. I had more than enough time to cross but, while crossing the lane, my car did a hard brake and stalled. The cars coming from the top of the hill were headed toward me and I had to quickly restart the car. This seems to be a known issue according to Audi users: From an Audi Group Site: "Audi Pre Sense can sometimes misinterpret driving situations, leading to unexpected braking or safety interventions, which may cause accidents rather than prevent them. Issues can arise from sensor misalignments or software glitches, and persistent problems may require professional diagnosis."
NHTSA ID
11775552
Incident
Aug 26, 2026
BrakesDriver assistance
Filed Jul 13, 2026
The contact owns a 2023 Audi A4. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. No warning lights were illuminated. The brake pedal was depressed; however, the vehicle failed to stop as needed. The vehicle crossed a busy street and drove down an incline. The vehicle jumped a curb and came to a stop at a nearby hotel parking lot. There was no injury sustained. A Police report was not filed. The vehicle was driven to the residence. The vehicle was later towed to the dealer, where a diagnostic test was performed. The dealer found no failure with the vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 30,000.
NHTSA ID
11750097
Incident
May 29, 2026
Mileage
30,000 mi
Airbags
Filed Jun 28, 2026
Purchased used 2023 Audi A4, driven less than 6 times, 30 days later with less than 36k miles the Safety Air Bag Scale & Sensor are illuminating as a "Warning" on the Display Panel" .....ALREADY! Cannot drive, Sunday, Service Centers CLOSED....SAFETY HAZARD to PASSENGERS if vehicle used. AUDI Parts need to be of better quality material for its "Brand", and Customer Safety. DGuthrie - [email protected]
NHTSA ID
11746993
Incident
Jun 26, 2026
Driver assistance
Filed Sep 16, 2025
Crash reported1 injury reported
While driving southbound on [XXX] near [XXX] in Mississippi, the advanced driver-assistance systems (lane assist and radar) did not operate as designed. At highway speed, the vehicle gave no warnings, no steering correction, and no radar-based intervention prior to a severe crash. This failure of the safety systems placed my life at extreme risk. The vehicle had been properly serviced at an authorized dealer, and there were no warning lights or fault messages prior to the incident. After the crash, nearly all airbags deployed, but the crash data recorder shows abnormal timing information. The Bosch Event Data Recorder (EDR) captured a force of 292 G’s, confirming the severity of the impact. Dash camera footage also documents that the systems failed to intervene before the collision. My primary complaint is not about the airbags but about the malfunction of the lane assist and radar systems and the manufacturer’s refusal to provide the requested reports that would verify the failure. When I requested the radar and lane assist reports from the manufacturer after their inspection, they admitted they would not provide them. Instead, they stated there was no defect. This is unacceptable because the data clearly exists, and withholding it prevents owners from knowing whether these safety systems can be trusted. The fact that these systems failed in a critical moment and the manufacturer is unwilling to disclose the information raises a serious safety concern not just for me, but for all owners of this model. I can provide supporting materials upon request, including dash camera video, the full Bosch crash data report, and correspondence with the manufacturer. My concern is both the malfunction itself and the lack of transparency. Without access to the radar and lane assist data, owners cannot verify that the advanced safety systems they rely on are functioning properly. This failure and refusal to provide proof of system performance must be addressed to protect other dri INFORMATION REDACTED PURSUANT TO THE FREEDOM O
NHTSA ID
11687497
Incident
Jul 12, 2025
Driver assistanceElectricalEngine
Filed Jul 14, 2025
I leased a 2023 Audi A4 with 0 miles. At ~10,000 miles my car automatically shut down electronically I have photo evidence of this. This happened again recently at ~45,000 miles, I almost got into a severe car accident and possibly died. This happened on the highway driving in the left lane. I tried to remedy this situation before and was ignored by Aud's service center. I am scared I can die on the road and am taking in the car for repeat service tomorrow.
NHTSA ID
11673447
Incident
Jul 10, 2025
Driver assistance
Filed May 1, 2025
The vehicle erroneously applies sudden emergency braking (Audi Pre Sense) without conditions warranting system activation. This malfunction occurs at the most dangerous of times, mostly while making left turns. Vehicles behind do not expect the vehicle ahead to suddenly stop which is going to cause an rear-end collision, and the timing for turning across lanes of traffic is leading to the potential front-end collision with opposing traffic. The sudden activation is unbelievably jarring and has caused shoulder and neck pain. This matter has been brought to the attention of the dealer on multiple occasions but codes are not produced for activation and I was told there is no "black box" to look at data history. This issue has been brought to the dealer's attention on 6/1/24, 12/21/24, & 1/2/25. The most recent incident occurred on 4/30/25 at approximately 2:00 P.M. during the same condition of making a left turn.
NHTSA ID
11658097
Incident
Apr 1, 2024
Other / unspecified
Filed Jan 28, 2025
There currently exists a recall (24T-009) on the Continental ProContact GX AO 255/35R19 96H XL tire which was the OEM tire on some MY21+ Audi A4/A5s. The recall was the result of the compound used on the inner and outer edges improperly dissipating heat, resulting in premature wear, and belt breakage. I have a 2023 Audi A4, [XXX] which has the OE Continental ProContact GX AO 245/40R18 97H XL on it, and at 26,500 miles on the vehicle, all 4 of the tires require replacement due to significant wear on the inner and outer edges. All maintenance and service intervals were completed early or on time by the certified Audi Dealer. All 4 tires show normal and safe tread wear with the exception of the inner and outer edges. There are no known mechanical defects or issues with the vehicle, and the ADAS system functions properly and without issue, so there is certainly no alignment issue significant enough for a system fault. I am concerned that the Continental ProContact GX AO 245/40R18 97H XL tires suffer from the same defect as those in NHTSA recall 24T-009 and that if not replaced due to premature wear, will create a risk of injury and death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11639141
Incident
Jan 28, 2025
Tires & wheels
Filed Aug 30, 2024
Driving on the highway and the middle of the tire flew off. The edges of the tire still remained 245/40 R 18 97 H MS
NHTSA ID
11611889
Incident
Aug 30, 2024
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
TSB_2070568_7
This bulletin provides informaiton on the use of the PICO-NVH tool (VAS 611 015).
SM 49-2026
SERVICE BRAKES
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
TSB_2082976_3
This bulletin provides information regarding the current top concerns being addressed by the Audi Digital Business Solutions (DBS) team.
TSB_2080517_5
ELECTRICAL SYSTEM
This bulletin provides information when the starter battery is discharged or malfunctioning.
TSB_2075199_3
ELECTRICAL SYSTEM
This bulletin proides service information when there is a prompt to take over the steering wheel (hands off detection).
TSB_2077443_4
ELECTRICAL SYSTEM
This service information bulletin provides information when the convernience opening does not work.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.