RoadVitals

2018 Mercedes-Benz GLC

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 2, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 1 NHTSA owner-reported complaint for the 2018 Mercedes-Benz GLC, most frequently naming the brakes category. 41 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Dec 2, 2019

A FEW WEEKS AFTER I BOUGHT MY VEHICLE THE BRAKES STARTED SQUEAKING. I MENTIONED THIS TO ONE OF THE SERVICE PEOPLE AND SHE SUGGESTED IT MIGHT BE A SMALL STONE. IT CONTINUED TO SQUEAK AND THEN IT STARTED SCREECHING. PEOPLE IN THE PARKING LOT AND AT HOME ASKED ME IF I WAS REALLY DRIVING A MERCEDES-BENZ. THE BRAKES WERE CHANGED EVENTUALLY AND THE SERVICE GENTLEMAN SAID IT WOULDN'T HELP AS IT WOULD START AGAIN. TRUE TO HIS WORD. THEY ARE SCREECHING AGAIN. IT'S EMBARRASSING TO SAY THE LEAST AND IT DEFINITIVELY HURTS OUR EARS. I HAVE HAD 4 MB'S AND I HAVE TO SAY I HAVE NEVER HAD THIS PROBLEM. SHAME ON YOU!

NHTSA ID
11286435
Incident
Nov 1, 2017
Mileage
300 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI42.45-P-070437

ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SERVICE BRAKES

G-Class Facelift 2018: Fault message "ABS, ESP inoperative, see operator's manual"

SC-2019020010

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Correct seam seals on underbody

LI72 40-P-069934

VISIBILITY

Outside mirror folding out/in nonfunctional

LI22 10-P-069925

ENGINE

253 Hybrid - Vibration Felt From Engine When Reversing

LI54-10-P-069831

HYBRID PROPULSION SYSTEM

Electric range is reduced after brief period

SC-2019030023

ELECTRICAL SYSTEM; POWER TRAIN

Update powertrain control unit (PTCU) software

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz GLC by model year
YearComplaintsRecallsInvestigationsIssue Index
2023100—
2018Viewing100—
2017130151.3
2016801—
2015200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.