RoadVitals

2020 Mercedes-Benz GLE Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 30, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 30, 2020

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2020 Mercedes-Benz GLE. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Driver assistance
Filed Jan 30, 2020

THE PROBLEM HAPPENED ON A BUSINESS TRIP TO AND FROM KANSAS CITY MO. AND MINNEAPOLIS MN. THE CRUISE CONTROL HAS A FEATURE THAT CAN READ ROAD SPEED LIMIT SIGNS AND CHANGE THE SET SPEED TO MATCH THE INDICATED SPEED. THIS FEATURE CAN BE TURNED ON OR OFF BY USING THE INFOTAINMENT SYSTEM. ON THIS TRIP TO KANSAS I HAD THIS SIGN RECOGNITION FEATURE TURNED OFF. THE PROBLEM IS THAT ON AT LEAST 12 OCCASIONS DURING THIS 900 MILE TRIP THE CRUISE CONTROL WOULD ARBITRARILY CHANGE THE SET SPEED FROM 70 MPH TO 45 MPH APPLYING THE BRAKES TO REDUCE TO THE 45 MPH SPEED. THE MERCEDES DEALER WHO I PURCHASED THE CAR FROM SAYS THAT THEY CANNOT FIND ANY MALFUCTION. I WAS NEARLY REAR ENDED BY A LARGE TRUCK THAT I HAD JUST PASSED AND RETURNED TO THE RIGHT LANE. I CAN'T BELIEVE THAT THIS SYSTEM IS WORKING AS DESIGNED. I GUESS THIS SYSTEM HAS KILL SO MERCEDES OWNERS BEFORE ANY THING IS DONE.

NHTSA ID
11303038
Incident
Jan 26, 2020
Mileage
2,025 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .