RoadVitals

2020 Mercedes-Benz GLE Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Jan 30, 2020
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Mercedes-Benz GLE, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Driver assistance1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

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report

From owner reports, verbatim

THE PROBLEM HAPPENED ON A BUSINESS TRIP TO AND FROM KANSAS CITY MO. AND MINNEAPOLIS MN. THE CRUISE CONTROL HAS A FEATURE THAT CAN READ ROAD SPEED LIMIT SIGNS AND CHANGE THE SET SPEED TO MATCH THE INDICATED SPEED. THIS FEATURE CAN BE TURNED ON OR OFF BY USING THE INFOTAINMENT SYSTEM. ON THIS TRIP TO KANSAS I HAD THIS SIGN RECOGNITION FEATURE TURNED OFF. THE PROBLEM IS THAT ON AT LEAST 12 OCCASIONS DURING THIS 900 MILE TRIP THE CRUISE CONTROL WOULD ARBITRARILY CHANGE THE SET SPEED FROM 70 MPH TO 45 MPH APPLYING THE BRAKES TO REDUCE TO THE 45 MPH SPEED. THE MERCEDES DEALER WHO I PURCHASED THE CAR FROM SAYS THAT THEY CANNOT FIND ANY MALFUCTION. I WAS NEARLY REAR ENDED BY A LARGE TRUCK THAT I HAD JUST PASSED AND RETURNED TO THE RIGHT LANE. I CAN'T BELIEVE THAT THIS SYSTEM IS WORKING AS DESIGNED. I GUESS THIS SYSTEM HAS KILL SO MERCEDES OWNERS BEFORE ANY THING IS DONE.

NHTSA ID 11303038 · filed Jan 30, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .