Powertrain (other)
Filed Jul 14, 2026
I made a left turn and the rear passenger side axle broke. I didn’t hit anything.
- NHTSA ID
- 11750197
- Incident
- Dec 3, 2025
2025 Mercedes-Benz GLS 580 4MATIC Owner Complaints
Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jul 14, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
2
Reports on file since Jun 20, 2025
What this page shows
Our database holds 3 NHTSA owner-reported complaints for the 2025 Mercedes-Benz GLS 580 4MATIC. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–3 of 3
Other / unspecified
Filed Jun 16, 2026
Crash reported2 injuries reported
After changing the tires on my G580 at my local Mercedes dealer on December 26, 2025, on the ride home, about 10 minutes after leaving the dealership, my left rear wheel detached from the vehicle. It hit oncoming traffic and caused an accident. My axle hit the ground after the wheel came off and dug a long and deep trench in the road, releasing vaporized asphalt and metal (from the axle, which got shaved down) into the cabin. I breathed this vapor for several minutes before it dissipated (it was 8 degrees F outside, so I couldn't wait outside the car). I ended up in the ER later that night with smoke inhalation symptoms and have sought medical treatment since.
- NHTSA ID
- 11744611
- Incident
- Dec 26, 2025
Interior & seats
Filed Jun 20, 2025
1 injury reported
My Mercedes GLS 580 has a soft-close doors feature. Upon getting my 2 year old out of the car, he pushes the door closed with his left hand while his right hand was between the front driver side door and the rear driver side door. I, his father, was standing right next to the rear door. The door does not close all the way because his fingers were in between the two doors. Then the soft close pulls the door closed crushing his fingers. To make it worse, I try to open the door but the system prevented me from opening it until the door was closed all the way. It crushed three fingers causing lacerations on both sides of two fingers. This would not have happened but for the soft close feature pulling the door shut then preventing me from opening the door. I tried successfully to replace the issue of the door not opening until it closed all the way; each time the door prevents me from manually releasing it until it is fully closed. Mercedes markets this as having an anti-pinch feature, however, this showed it is more a trap and crush feature. I plan to have the features inspected by the manufacturer in the coming weeks.
- NHTSA ID
- 11668213
- Incident
- Jun 20, 2025
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints, published verbatim
Data on this page last refreshed .