2025 Mercedes-Benz GLS 580 4MATIC Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2025 Mercedes-Benz GLS 580 4MATIC, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Interior & seats133.3%
- Other / unspecified133.3%
- Powertrain (other)133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
My Mercedes GLS 580 has a soft-close doors feature. Upon getting my 2 year old out of the car, he pushes the door closed with his left hand while his right hand was between the front driver side door and the rear driver side door. I, his father, was standing right next to the rear door. The door does not close all the way because his fingers were in between the two doors. Then the soft close pulls the door closed crushing his fingers. To make it worse, I try to open the door but the system prevented me from opening it until the door was closed all the way. It crushed three fingers causing lacerations on both sides of two fingers. This would not have happened but for the soft close feature pulling the door shut then preventing me from opening the door. I tried successfully to replace the issue of the door not opening until it closed all the way; each time the door prevents me from manually releasing it until it is fully closed. Mercedes markets this as having an anti-pinch feature, however, this showed it is more a trap and crush feature. I plan to have the features inspected by the manufacturer in the coming weeks.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
After changing the tires on my G580 at my local Mercedes dealer on December 26, 2025, on the ride home, about 10 minutes after leaving the dealership, my left rear wheel detached from the vehicle. It hit oncoming traffic and caused an accident. My axle hit the ground after the wheel came off and dug a long and deep trench in the road, releasing vaporized asphalt and metal (from the axle, which got shaved down) into the cabin. I breathed this vapor for several minutes before it dissipated (it was 8 degrees F outside, so I couldn't wait outside the car). I ended up in the ER later that night with smoke inhalation symptoms and have sought medical treatment since.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I made a left turn and the rear passenger side axle broke. I didn’t hit anything.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .