RoadVitals

2007 Mercedes-Benz M Class

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jan 23, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jul 7, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2007 Mercedes-Benz M Class, most frequently naming the heating & air conditioning, electrical and interior & seats categories. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Heating & air conditioning133.3%
  • Electrical133.3%
  • Interior & seats133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
08V303000

ELECTRICAL SYSTEM

Jul 7, 2008
404 units potentially affected
The defect: MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.
The risk: IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED.
The remedy: DEALERS WILL RECODE THE SCN FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
MERCEDES-BENZ USA, LLC.Manufacturer number 2008 070001View on NHTSA.gov
06V495000

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Dec 29, 2006
1,570 units potentially affected
The defect: ON CERTAIN VEHICLES, THE ACCELERATOR PEDAL MIGHT NOT HAVE BEEN FULLY FASTENED TO ITS MOUNTING STUDS.
The risk: OVER TIME, THE PEDAL MAY NOT MAINTAIN A CONSISTENT PEDAL POSITION, WHICH COULD MAKE IT MORE DIFFICULT TO OPERATE THE ACCELERATOR.
The remedy: DEALERS WILL INSPECT AND, IF NECESSARY, INSTALL THE MOUNTING NUTS OF THE ACCELERATOR PEDAL. THE RECALL BEGAN ON JANUARY 16, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
MERCEDES-BENZ USA, LLC.Manufacturer number 2006120008View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalInterior & seats
Filed Jan 23, 2012
Fire reported

MALFUNCTION IN THE DRIVER'S SEAT BACK REST HEATING SYSTEM CAUSED MELTING OF THE UPHOLSTERY AND OF THE OUTER LAYER OF THE DRIVER'S CAR COAT AT THE MELTED SEAT-BACK UPHOLSTERY. NO OVERT FIRE. ACTION TAKEN: SWITCHED OFF SEAT HEAT. BARE WIRES VISIBLE INSIDE THE SEAT-BACK. *TR

NHTSA ID
10444887
Incident
Jan 21, 2012
Mileage
97,900 mi
Heating & air conditioning
Filed Dec 30, 2009
Fire reported

SEAT WARMER BURNED A HOLE THROUGH MY DRIVER'S SEAT. APPROXIMATELY 2'-3' IN HEIGHT AND APPROXIMATELY 1/2' IN LENGTH. *TR

NHTSA ID
10297463
Incident
Dec 29, 2009
Mileage
403,766 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB-32-25-82

SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM; SUSPENSION:REAR:SHOCK ABSORBER; SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM

MERCEDES-BENZ: SHOCK ABSORBER PROCEDURE. *RM

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz M Class by model year
YearComplaintsRecallsInvestigationsIssue Index
2009110—
2008120—
2007Viewing220—
2006142042.8
2004010—
2003103159.1
2002553—
2001544—
2000255554.7
1999184353.3
1998542—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.