RoadVitals

2008 Mercedes-Benz M Class

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest May 16, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Dec 19, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2008 Mercedes-Benz M Class, most frequently naming the steering category. 2 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STEERING:HYDRAULIC POWER ASSIST SYSTEM

Dec 19, 2008
577 units potentially affected
The defect: MERCEDES-BENZ IS RECALLING 577 MY 2008 GL-CLASS, M-CLASS, AND R-CLASS VEHICLES. A DEFECT MAY EXIST IN THE DRIVING PIN USED TO CONTROL THE OIL PRESSURE OF THE POWER STEERING.
The risk: IF A DEFECTIVE DRIVING PIN EXISTS IN A VEHICLE AND THE PIN BREAKS DURING NORMAL VEHICLE TURNING, THE NORMALLY AVAILABLE HYDRAULIC SUPPORT FUNCTION WILL NO LONGER FUNCTION AND STEERING WHEEL OPERATION WILL BE LIMITED.
The remedy: MERCEDES-BENZ WILL REPLACE THE STEERING GEARS. THE RECALL BEGAN ON JANUARY 28, 2009. OWNER MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
MERCEDES-BENZ USA, LLC.Manufacturer number 2008120011View on NHTSA.gov

ELECTRICAL SYSTEM

Jul 7, 2008
404 units potentially affected
The defect: MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.
The risk: IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED.
The remedy: DEALERS WILL RECODE THE SCN FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
MERCEDES-BENZ USA, LLC.Manufacturer number 2008 070001View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed May 16, 2012

THE POWER STEERING RACK DEVELOPED A LEAK CAUSING THE OIL PRESSURE TO THE UNIT TO FAIL RESULTING IN LOSS OF POWER STEERING FUNCTION. THIS VEHICLE DOSE NOT HAVE A WARNING SYSTEM TO ALERT THE DRIVER OF THIS TYPE OF FAILURE. A PREVIOUS SAFETY RECALL WAS ISSUED JANUARY 2009 (SAFETY RECALL #2008-120011) FOR 2008 ML 320'S FOR A DEFECT SUCH AS THIS. HOWEVER, THIS PARTICULAR VEHICLE WAS NOT PART OF THAT RECALL. WE FEEL THIS PART SHOULD LAST THE LIFE OF THE VEHICLE WITHOUT FAILURE.

NHTSA ID
10458718
Incident
May 8, 2012
Mileage
46,600 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI-05-20-P

ENGINE AND ENGINE COOLING:ENGINE

MERCEDES-BENZ: THE MALFUNCTION LIGHT IS ON WITH MULTIPLE POSSIBLE TROUBLE CODES STORED. THERE COULD BE A PROBLEM WITH THE CAMSHAFT AND/OR SCORING OF A PISTON. *RM

SB-32-25-82

SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM; SUSPENSION:REAR:SHOCK ABSORBER; SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM

MERCEDES-BENZ: SHOCK ABSORBER PROCEDURE. *RM

SB-91-60-193

AIR BAGS

MERCEDES: AIRBAG DURABILITY AND RELIABILITY. AIR BAG SRS CONTROL MODULE (N2/2) DOES NOT HAVE A SET SHELF LIFE AND WILL NORMALLY BE RELIABLE FOR THE LIFE OF A VEHICLE. WITH 164, 216 221, 251 AND NEWER, THE AIRBAG CONTROL UNIT CAN BE RESET FIVE TIMES. WITH MODES 202, 210 AND NEWER, THE AIRBAG CONTROL UNIT CAN BE RESET THREE TIMES. EARLIER MODELS WOULD HAVE TO HAVE THEIR AIRBAG CONTROL UNIT AND TRIGGERED RESTRAIN COMPONENTS CHANGED ONLY AFTER AN ACCIDENT. NO MODELS OR MODEL YEARS LISTED. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz M Class by model year
YearComplaintsRecallsInvestigationsIssue Index
2009110
2008Viewing120
2007220
2006142042.8
2004010
2003103159.1
2002553
2001544
2000255554.7
1999184353.3
1998542

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.