RoadVitals

2010 Mercedes-Benz M166

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Mar 10, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2010 Mercedes-Benz M166, most frequently naming the steering and airbags categories. 99 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering266.7%
  • Airbags133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Mar 10, 2020

AFTER A FUEL FILL UP THERE IS A SERIOUS GAS SMELL INSIDE THE VEHICLE. AFTER USING A QUARTER OF THE TANK THE SMELL GOES AWAY. THE VEHICLE IS PARKED MOTOR OFF. THE GARAGE IS SO FILLED WITH GAS FUMES I HAVE TO RUN A FAN. THIS HAS BEEN GOING ON FOR OVER 2 YEARS.

NHTSA ID
11317416
Incident
Mar 10, 2020
Mileage
75,000 mi
Airbags
Filed Feb 20, 2020

I RECEIVED A RECALL NOTICE

NHTSA ID
11310310
Incident
Jan 20, 2020
Steering
Filed Jan 27, 2020

AFTER DRIVING THE VEHICLE TO WORK (APPROX. 35 MILES) AND THEN RETURNING AFTER THE WORK DAY WAS COMPLETE, THE VEHICLE WOULD NOT START. WE SPOKE WITH THE MANUFACTURERS ROADSIDE ASSISTANCE AS WELL AS THE TECHNICIAN THEY DISPATCHED TO OUR LOCATION. WE TRIED MULTIPLE SOLUTIONS TO OUR PROBLEM WITH NO AVAIL. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND UPON INVESTIGATION, THE ELECTRONIC STEERING LOCK MECHANISM HAD GONE BAD RESULTING IN A NEED TO REPLACE THIS PART. I HAVE DONE RESEARCH ONLINE AS WELL AS SPOKEN TO SEVERAL MEMBERS OF THE SERVICE DEPARTMENT AT THE DEALERSHIP WHO INFORMED ME THAT THIS WAS A GROWING ISSUE. THERE ARE MULTIPLE COMPLAINTS ONLINE OF SIMILAR ISSUES AND THE DEALERSHIP SAYS THEY ARE SERVICING 1-2 VEHICLES WITH THIS ISSUE EVERY DAY. WITH THAT TYPE OF VOLUME, THIS SEEMS TO BE AN ISSUE WITH THE SOURCING OR MANUFACTURING OF THIS PRODUCT. THIS IS A VERY COSTLY REPAIR THAT SEEMS AS IF IT COULD HAVE BEEN PREVENTED.

NHTSA ID
11302318
Incident
Jan 24, 2020
Mileage
136,000 mi
Steering
Filed Dec 3, 2019
Crash reported1 injury reported

WHILE COMMUTING ON A HIGHLY CONGESTED HIGHWAY THE CAR LOST POWER CAUSING THE STEERING WHEEL TO BECOME LOCKED THIS LOST OF POWER AND DISABLING CAUSED MY CAR TO VEER INTO ONCOMING TRAFFIC AND TAKING MY VEHICLE UNCONTROLLABLY OFF THE ROAD

NHTSA ID
11286569
Incident
Nov 3, 2019
Mileage
93,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI35 30-P-058566

POWER TRAIN

Throttle lift-off clunking noises at drive shafts of rear axle

LI82 85-P-068445

EQUIPMENT; EQUIPMENT:ELECTRICAL

Info-Call/S24H-Call/MB Contact: Change of language setting at customer request

LI82 85-P-068378

EQUIPMENT; EQUIPMENT:ELECTRICAL

Audio 20: Symbols in the status line in the central display can overlap

P-SC-2018020006

SUSPENSION:FRONT:MACPHERSON STRUT

Check right front air suspension strut, replace if necessary

LI82 70-P-066767

EQUIPMENT

COMAND Online: Some contacts on the telephone are not found via voice control.

LI32 34-P-056198

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Fault message "AIRMATIC" or "Active Curve System" in instrument cluster

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz M166 by model year
YearComplaintsRecallsInvestigationsIssue Index
2014000
2013000
2012100
2011100
2010Viewing400

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.