2016 Mercedes-Benz Metris Owner Complaints

The contact owns a 2016 Mercedes-Benz Metris. The contact received a notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the recall repairs were denied, and the contact was asked to take the vehicle back to the original dealer who sold the vehicle. The contact reached out to several other local dealers; however, the assistance was provided due to the vehicle having approximately 18inch rims. The manufacturer was made aware of the issue, but no assistance was provided. The contact had not experienced a failure.

NHTSA ID

11739338

Incident

May 21, 2026

Fuel smell in the engine compartment and visible leaking fuel on the lower hoses per NHTSA Campaign Number 18V837000. I previously complained about this in April 2025 (ID 11669847). Dealer inspected in April 2025 and replaced the lower hose, but I still would smell fuel. After a lot of my own troubleshooting over the last six months, I have determined that when the car has sat un-used for over 24 hours, the rubber fuel lines shrink just enough that the next time the fuel system is primed (pre-start routine when you unlock the car, or start the car), a small amount of fuel leaks out at the connection. If the car sits for weeks and then you start it up, fuel will visibly leak out of the rubber connection (I have video). Once the rubber line swells up again due to the fuel in the line, it will slow the leak. So, if you use the car daily, you will be less likely to notice a leak. If you use the car infrequently, you will be more likely to have a leak.

NHTSA ID

11708574

Incident

Jan 2, 2026

How does the digital display suddenly disappear from your dashboard? Mercedes has lost its respect for being a High Quality brand. Too many recalls,. Too many issues that vehicles less costly never have such as 1. Out of alignment at 0 mileage resulting in worn out tires at 12k miles. Realignment that was useless at mb specs resulting in third set of tires. 2. Pcv regulator valve triggers engine code p052e which means a $3000 repair bill that's not covered on commercial vans but covered on passenger vans with the same engine. 3. Digital display on dashboard gone. Yet cars in the 60's with digital screens still working. Thanks Mercedes for the Quality and commitment you have to your customers.

NHTSA ID

11695398

Incident

Oct 1, 2022

It has been two years after posting an issue with engine light on indicating the error code p052e which is a known problem on many models mercedes has. This metris van is not a passenger van but a commercial van. It has however the SAME engine and SAME error code as all the models mercedes having this engine. It is stated that it is under warranty by mercedes up to 150k, with the exception of the commercial van. This is ludicrous and a failure to correct a known defect and expecting the customer to pay the bill. It is also disturbing that the NHTSA does not communicate to the complaint or direct mercedes to FIX the problem. What happened to Quality and Customer care?

NHTSA ID

11695391

Incident

Oct 1, 2022

The contact owns a 2016 Mercedes-Benz Metris. The contact stated that while driving at 40 MPH, the steering wheel seized, and the vehicle became difficult to maneuver. The contact stated that the failure occurred immediately after driving over a speed bump, and the message "Power Steering Assist Malfunction" was displayed. The contact pulled over into a parking lot, and the vehicle was towed to a body shop to be diagnosed. The contact was informed that the power steering wire had overheated, causing a failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V595000 (Steering); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

NHTSA ID

11682273

Incident

Aug 12, 2025

Mileage

75,000 mi

There was a fuel smell emanating from the engine compartment during the vehicle pre-start routine (fuel pump priming). The dealership determined this to be a leak in the lower fuel hose to fuel line of the service connection per NHTSA Campaign Number 18V837000, however they refused to cover the cost of the repair because the recall work was previously completed in 2019. Corporate Mercedes Benz USA also refused to extend any goodwill toward this repair despite acknowledging it is the recall issue because the work was done once and is now considered out of warranty. Recall 18V-837 only requires authorized dealer to inspect and replace as necessary, so I don't know if the previously completed recall work on my van actually resulted in replaced parts or not (I bought this van used after the recall work order was completed). This is a health and safety hazard and Mercedes should have a permanent fix, not give us a part that needs regular expensive maintenance.

NHTSA ID

11669847

Incident

Apr 8, 2025

2016 Metris Engine M274 Check engine light, P052E71 Crankcase ventilation valve- Oil leakage- safety is compromised as this damage causes engine failure. The dealer has confirmed multiple oil leaks and other parts and service is required at extensive cost to me. This is the same damage and failure that passenger models with the M274 engine have an extended warranty available to them- my PASSENGER Metris with the exact same engine is excluded from this extended warranty.

NHTSA ID

11659960

Incident

Apr 25, 2025

position sensor for intake camshaft had a malfunction. Position of intake camshaft implausible. Intake camshaft pick up wheel was not in sync with timing. Antique camshaft was out of sync by 180°. This caused a loss of power and engine functionality while underway.

NHTSA ID

11653270

Incident

May 1, 2024

Intake line assembly Crank case ventilation system PCV valve failure

NHTSA ID

11647923

Incident

Mar 12, 2025

I was driving down a smooth straight highway at 60 mph when the power steering completely failed. After that the van was nearly impossible to turn even a slight amount. If the road had been a bunch of curves I wouldn't have been able to make it to a safe place to pull over. Mercedes had recall campaign #17V595000 that addressed this problem but when I called them they said there are no active recalls for my VIN number. This is a very dangerous failure and I hope you can look into it. Also the van only has 60,000 miles on it. Thanks

NHTSA ID

11635871

Incident

Jan 13, 2025

The fuel line is leaking again. I have had this replaced three times already. Once under warranty and twice out-of-pocket. Why wasn't the MY2016 included in the recall? The raw fuel smell permeates the cabin and is nauseating. This is a safety issue were something needs to be done for a permanent fix before someone dies in a fiery death.

NHTSA ID

11631728

Incident

Dec 20, 2024

The contact owns a 2016 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11622949

Incident

Oct 31, 2024

The contact owns a 2016 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.

NHTSA ID

11612366

Incident

Sep 3, 2024

The contact owns a 2016 Mercedes-Benz Metris. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the crank case ventilation valve had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 52,000.

NHTSA ID

11609425

Incident

Aug 1, 2024

Mileage

52,000 mi

Crank case ventilation valve failure and a common issue for this model. Code: P052E Failed NJ motor vehicle inspection due to emissions code: P052E

NHTSA ID

11609347

Incident

Aug 1, 2022

The Crankcase ventilation valve called (Crankcase Rebreather)comes with a defect making engine light to come on after about an average of 50.000 miles, with a code p052e, preventing passing state vehicle inspection. Feedback from many Metris ownership highlights exact same challenge with engine light turned on at all times. But dealership is charging up to 3.000 dollars to remove their own faulty designed part.

NHTSA ID

11608728

Incident

Sep 10, 2022

The contact owns a 2016 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11606803

Incident

Aug 6, 2024

The contact owns a 2016 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to reach the manufacturer but had not received an answer. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11605238

Incident

Jul 1, 2022

CHECK engine Light CEL Code P052E suddenly turned on in the winter about 1 1/2 year ago, but turned off itself after a month. The Check Engine Light CEL code p052e turned on suddenly in June 2024 and stays on still. Emailed and complaint to Mercedes Benz USA and received no answer. MERCEDES BENZ USA given recall and Emission extended warranty on this code to all C, E, G, , SLC And SLK Class passenger cars with 2.0 Engine on August 25, 2023, but excluded my passenger van model, Metris, which has the same code and is a common problem. This is not right and not fair. Please advise and help.

NHTSA ID

11603619

Incident

Jun 1, 2024

Code P052E-71 Valve for crankcase ventilation has a malfunction Code P06DA-00 Actuation of the valve in the combustion engine has an electrical fault or open circuit. These codes have been reported on too many times on forums to not have these issues recalled and fixed and paid for by Mercedes. This expensive problem should not have occurred with such little mileage and have to be fixed by the consumer

NHTSA ID

11595927

Incident

Nov 1, 2023

CHECK ENGINE LIGHT ON, CODE P052E(71) Positive Crankcase Ventilation (PCV) Regulator Valve Performance Malfunction.

NHTSA ID

11591541

Incident

May 1, 2024

A safety recall #22V482 was issued on this vehicle on 9/9/2022. It's now been nearly 18 months and the manufacturer has yet to issue a remedy or mark the recall "open" so we can get it addressed. The is effecting both the safety of operation, causing confusion over load ratings, and possibly effecting resell as this information is public. Please get this recall enforced.

NHTSA ID

11583750

Incident

Apr 18, 2024

The contact owns a 2016 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11580708

Incident

Jul 7, 2022

Reports of repeat failures of crankcase vent assembly. Known issue on C-class (same system) and extended warranty in place for C-class models. Need extended warranty for Metris as well since the same problematic component is on these models too.

NHTSA ID

11568690

Incident

Jan 2, 2024

There was a tire recall for my van for incorrect tire load which causes exceeding wear and dangerous tire conditions. I keep getting my tires changed every year cause they wear down so fast. Mercedes and the dealership won’t reimburse me because it is still in a pending status which has been ongoing now for 2 years!!!

NHTSA ID

11567051

Incident

Jan 22, 2024