2016 Mercedes-Benz Metris Problems

Fuel smell in the engine compartment and visible leaking fuel on the lower hoses per NHTSA Campaign Number 18V837000. I previously complained about this in April 2025 (ID 11669847). Dealer inspected in April 2025 and replaced the lower hose, but I still would smell fuel. After a lot of my own troubleshooting over the last six months, I have determined that when the car has sat un-used for over 24 hours, the rubber fuel lines shrink just enough that the next time the fuel system is primed (pre-start routine when you unlock the car, or start the car), a small amount of fuel leaks out at the connection. If the car sits for weeks and then you start it up, fuel will visibly leak out of the rubber connection (I have video). Once the rubber line swells up again due to the fuel in the line, it will slow the leak. So, if you use the car daily, you will be less likely to notice a leak. If you use the car infrequently, you will be more likely to have a leak.

It has been two years after posting an issue with engine light on indicating the error code p052e which is a known problem on many models mercedes has. This metris van is not a passenger van but a commercial van. It has however the SAME engine and SAME error code as all the models mercedes having this engine. It is stated that it is under warranty by mercedes up to 150k, with the exception of the commercial van. This is ludicrous and a failure to correct a known defect and expecting the customer to pay the bill. It is also disturbing that the NHTSA does not communicate to the complaint or direct mercedes to FIX the problem. What happened to Quality and Customer care?

THE PASSENGER SIDE MIRROR PROVIDES INADEQUATE VISIBILITY TO THE SIDE OF THE VEHICLE. THE MIRROR DOES NOT APPEAR TO HAVE ANY CONVEX OR IMAGE SIZE ALTERING PROPERTIES TO IMPROVE BLIND SPOT VISIBILITY AS MOST VEHICLES DO.

I'M ON MY 3RD WINDSHIELD IN 3 YEARS, NEVER HAD THIS ISSUE BEFORE AND I'VE BEEN DRIVING FOR 35 YEARS. EVERY WINDSHIELD ADDS $1,000.00 TO MY YEARLY UPKEEP.

It has been two years after posting an issue with engine light on indicating the error code p052e which is a known problem on many models mercedes has. This metris van is not a passenger van but a commercial van. It has however the SAME engine and SAME error code as all the models mercedes having this engine. It is stated that it is under warranty by mercedes up to 150k, with the exception of the commercial van. This is ludicrous and a failure to correct a known defect and expecting the customer to pay the bill. It is also disturbing that the NHTSA does not communicate to the complaint or direct mercedes to FIX the problem. What happened to Quality and Customer care?

2016 Metris Engine M274 Check engine light, P052E71 Crankcase ventilation valve- Oil leakage- safety is compromised as this damage causes engine failure. The dealer has confirmed multiple oil leaks and other parts and service is required at extensive cost to me. This is the same damage and failure that passenger models with the M274 engine have an extended warranty available to them- my PASSENGER Metris with the exact same engine is excluded from this extended warranty.

The contact owns a 2016 Mercedes-Benz Metris. The contact received a notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the recall repairs were denied, and the contact was asked to take the vehicle back to the original dealer who sold the vehicle. The contact reached out to several other local dealers; however, the assistance was provided due to the vehicle having approximately 18inch rims. The manufacturer was made aware of the issue, but no assistance was provided. The contact had not experienced a failure.

The contact owns a 2016 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

How does the digital display suddenly disappear from your dashboard? Mercedes has lost its respect for being a High Quality brand. Too many recalls,. Too many issues that vehicles less costly never have such as 1. Out of alignment at 0 mileage resulting in worn out tires at 12k miles. Realignment that was useless at mb specs resulting in third set of tires. 2. Pcv regulator valve triggers engine code p052e which means a $3000 repair bill that's not covered on commercial vans but covered on passenger vans with the same engine. 3. Digital display on dashboard gone. Yet cars in the 60's with digital screens still working. Thanks Mercedes for the Quality and commitment you have to your customers.

Code P052E-71 Valve for crankcase ventilation has a malfunction Code P06DA-00 Actuation of the valve in the combustion engine has an electrical fault or open circuit. These codes have been reported on too many times on forums to not have these issues recalled and fixed and paid for by Mercedes. This expensive problem should not have occurred with such little mileage and have to be fixed by the consumer

The contact owns a 2016 Mercedes-Benz Metris. The contact stated that while driving at 40 MPH, the steering wheel seized, and the vehicle became difficult to maneuver. The contact stated that the failure occurred immediately after driving over a speed bump, and the message "Power Steering Assist Malfunction" was displayed. The contact pulled over into a parking lot, and the vehicle was towed to a body shop to be diagnosed. The contact was informed that the power steering wire had overheated, causing a failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V595000 (Steering); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

I was driving down a smooth straight highway at 60 mph when the power steering completely failed. After that the van was nearly impossible to turn even a slight amount. If the road had been a bunch of curves I wouldn't have been able to make it to a safe place to pull over. Mercedes had recall campaign #17V595000 that addressed this problem but when I called them they said there are no active recalls for my VIN number. This is a very dangerous failure and I hope you can look into it. Also the van only has 60,000 miles on it. Thanks

We had replaced tires on this van more than 7 times since we bought it, tomorrow it’s going again for new tires, we also lost Rim due to damage when rear passenger tire exploded on the highway.

Mercedes knew in 2018 there was a problem with weighing loading. On Sept 7 I received a recall notice. Now almost 3 month later they still have no fix. At this time my vehicle is in my mind unsafe to drive due to excessive tire wear on the fron end. Don't want to purchase 2 more tires at my expense, since I only have 23,000 miles on vehicle. Have replaced 2 at 15,000 miles. Seems like Mercedes is just plain dragging this out and hoping said vehicle owners will drop the whole thing. Help!!

The contact owns a 2016 Mercedes-Benz Metris. The contact stated that the Collision Prevention Assist Inactive message was displayed, and the vehicle went into LIMP mode. The contact shifted into neutral and restarted the vehicle. The vehicle was taken to the dealer and the Collision Prevention Assist system was reset however, the failure persisted. The manufacturer was made of the failure; however, no assistance was provided. The approximate failure mileage was 20,000.

Electrical failure by mercedes metris is intermittent but frequent. There are multiple times where car will indicate that blind spot alert is inoperable. Similarly, it appears that indicator on same side and automatic door locks on that side do not work. It will sometimes reboot and work intermittently for a period of time before recurring.

2016 vehicle with approximately 72000 miles. While attempting to stop, vehicle had complete brake failure, brake pedal locked in place and unable to move. Safely pulled to side of road and shit engine off. Upon restarting the brakes went back to normal. This sequence happened 6times over the course of 3 days. Vehicle was taken to dealership. Dealer diagnosed as brake booster pump faulty. Currently Waiting on quote for repairs.

Two failures of Wheel Speed Sensors. Right Front was first and just caused the computer to shut down anti lock breaking system. Most recent was Left Rear and caused transimission to go into “Limp”

The wiring harness for the seatbelt pretensioner wore through in its normal factory installed location and shorted out, causing the air bag light to come on. No modifications have ever been done to the vehicle to disturb this path and causing wire chafing. It is highly doubtful the pretensioner would have worked either, as 3 out of the 4 wires had their insulation worn through. This was diagnosed by the dealership and video of the issue was provided at https://r7788463.m.reyrey.net/app/?ref=aO9XDMndQtSq554Czq1dQg%3D%3D&sys=e1b63ec6-8626-424a-b7a7-80e9ade1db58 I have had this fixed, but the text messages with the dealership lead me to believe that this is not the first time they have seen and repaired the issue.

BEEPING BELT SIGN ON FOR PASSAGE SIDE - WHEN BEEPING, SEAT BELT DOESN'T HOLD.(NOT CATCHING BELT JUST SLIPPING OUT)

There is an open recall for 3 months whereby there is a possibility that wheels are inappropriately specified and not able to carry body weight. My van is constantly have trouble with tires/wheels breaking, ripping within no time. I feel like I’m buying new tires every 1-1.5 years. It is a constant state of low tire pressure warnings followed by replacing tires. In May 2022, I had an incident where torn/leaking tire was filled with air by MB roadside assurance and incorrectly installed on my van. The result was that the tire flew off my van while in motion. I replaced all 4 tires with a slighter higher load tire because I was so scared by the incident. Less than 3 months later, one of those tires was torn on the interior. Replaced again. Today I am driving and again one of the new tires suddenly indicates dropped pressure to 34 compared to others at 41. I feel that the rapidly deterioration of tires is due improperly indicated weight load.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ METRIS. WHETHER STATIONARY OR DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE MIRROR WAS TOO WIDE AND OBSTRUCTED THE CONTACT'S VIEW OF ONCOMING TRAFFIC. MERCEDES-BENZ OF FORT MYERS IN FORT MYERS, FLORIDA REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE VIA A VOICEMAIL FROM THE CONTACT. THE FAILURE MILEAGE WAS 30,000.

The wiring harness for the seatbelt pretensioner wore through in its normal factory installed location and shorted out, causing the air bag light to come on. No modifications have ever been done to the vehicle to disturb this path and causing wire chafing. It is highly doubtful the pretensioner would have worked either, as 3 out of the 4 wires had their insulation worn through. This was diagnosed by the dealership and video of the issue was provided at https://r7788463.m.reyrey.net/app/?ref=aO9XDMndQtSq554Czq1dQg%3D%3D&sys=e1b63ec6-8626-424a-b7a7-80e9ade1db58 I have had this fixed, but the text messages with the dealership lead me to believe that this is not the first time they have seen and repaired the issue.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ METRIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAGS WARNING LIGHT ILLUMINATED. THE CONTACT WAS CONCERNED ABOUT THE SAFETY OF DRIVING THE VEHICLE WITH INOPERABLE AIR BAGS. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF ANAHEIM LOCATED AT 5395 E LA PALMA AVE ANAHEIM, CA 92807, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,516.

WHEN I NOTICED MY RIGHT REAR TIRE WAS BALLED AMOUNT TO THE STEAL BELTS, I KNEW THERE WAS A PROBLEM. THE CAR ONLY HAD 20K ON IT. I WENT TO PUT THE SPARE ON. WHEN REMOVING THE TIRE, UP ON FACTORY JACK, AND BOLTS REMOVED. I NOTICED THAT AS MUCH AS I JACKED THE CAR UP THE TIRE WOULD NOT COME ALL THE WAY OFF THE GROUND. WHEN I FINALLY GOT THE TIRE FREE, THE BRAKE ROTOR SHOT DOWN ON THE BOTTOM OF THE RIM, SHOT THE CAR UP IN THE AIR, AND JACK KNOCKED OVER. IT WAS LIKE THE SPRING CAME COMPLETE UNCOMPRESSED AND SHOT THE CAR UP. WHEN IT CAME DOWN, MY HAND WAS WEDGE BETWEEN THE TIRE AND CAR. I WAS ABLE TO GET IT OUT QUICKLY, BUT I COULD NOT GET THE CAR JACK UP ALL THE WAY TO GET THE TIRE OFF. I HAVE TO GET A ROAD SIDE SERVICE TO COME WITH A LONGER JACK TO PUT UNDER THE SUSPENSION, JACK IT UP TO COMPRESS THE SUSPENSION. THEN I GOT THE TIRE OFF. THIS ALL HAPPENED IN MY GARAGE WITH A LEVEL CONCRETE FLOOR. I READ THE MANUAL SEVERAL TIME TO MAKE SURE I DID THE TIRE CHANGE CORRECTLY, AND I DID. THE VAN ONLY HAD 20K MILES. I'M STILL CONFUSED HOW THE TIRE END UP LIKE IT DID. I TOOK IT TO MY NEAREST MERCEDES DEALERSHIP. THEY TOLD ME NOTHING WAS BROKEN ON THE REAR SUSPENSION. THEY COULDN'T EXPLAIN THE ISSUE I HAD CHANGING THE TIRE, BUT THEY HAD SEEN THE TIRE WEAR ISSUE SEVERAL TIMES ON THESE VANS. THEY SAID THE ALIGNMENT WAS WAY OUT. I USE THIS VEHICLE FOR MY VIDEO PRODUCTION BUSINESS. AFTER THIS ACCIDENT, I HAD THE CAR WEIGHTED ON A CAT SCALE, LOADED AND UNLOADED. I HAUL AROUND 1300 POUNDS OF GEAR. ITS RATED FOR 1874 POUND OF CARGO, AND THAT WITH TWO ROWS OF SEATS THAT WEIGH 150 POUNDS EACH THAT I HAVE REMOVED FROM THE CAR. I PUT NEW TIRES ON THE CAR AND HAD IT ALIGNED WITH ALL THE WEIGHT I CARRY. IT WAS FINE FOR ABOUT A 1000 MILES. I JUST DON'T FEEL SAFE. IT FEELS LIKE I'VE MAX THE SUSPENSION OUT. I FEEL THE SUSPENSION ON THIS CAR IT NOT RIGHT FOR THE WEIGHT IS SAYS IT CAN HANDLE