Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 2 NHTSA owner-reported complaints for the 2023 Mercedes-Benz Metris. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
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The power steering randomly fails in the vehicle and works again when the vehicle is restarted. Here is the link to Mercedes's inspection: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This incident happened to an employee driving a mercedes metris for work. The metris was involved in a multi car accident. The driver reported that the steering wheel "took over" and would not let them maneuver out of the way to avoid a vehicle that had rear ended the vehicle in front of them. This accident took place at about 40mph and included multiple vehicles rear ending the vehicle in front of them. The metris was the third or fourth vehicle in a line of approximately 6 to 7 total vehicles. The air bags did not deploy, even though the vehicle was struck from the front and the back and the other vehicles involved had deployed air bags. The seatbelt also did not engage, causing the driver to hit their chest on the steering wheel every time another vehicle hit them
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Data on this page last refreshed .