RoadVitals

1998 Mercedes-Benz ML320 Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
Latest Dec 31, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
16%
of 133 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 1998 Mercedes-Benz ML320 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

Shown in the owner’s own words, exactly as filed

ElectricalEngineFuel system
Filed Dec 31, 2014

MY BATTERY WAS LOW AND UNKNOWN TO ME THE ML320 FOR THIS YEAR LOSES ITS TRANSPONDER CODES IN THE DAS SECURITY MODULE WHEN YOU TRY TO START THE VEHICLE WITH A LOW BATTERY. THIS IS EVIDENTALLY THE THIRD KEY THAT HAS LOST ITS PROGRAMMING ON MY VEHICLE DUE TO LOW BATTERY VOLTAGE. COST SO FAR IS 499 FOR A KEY, WEEKS WAITING FOR THE KEY FROM GERMANY, AND 300 TO PROGRAM IT ONCE THEY RECIEVE THE KEY. ITS A DEALERSHIP ONLY ITEM SO ITS VERY VERY COSTLY. THIS IS A KNOWN PROBLEM WITH MERCADES AND CHECKING THE FORUMS IT SEEMS THAT EVERYONE THAT HAS 1998-2000 MODEL MERCADES ALL LOSE THEIR TRANSPONDER CODES BETWEEN 129,000 AND 132,000 MILES NO MATTER WHAT.THIS IS AN OBVIOUS MANUFACTURERS DEFECT AND A KNOWN ISSUE THAT SHOULD BE PAID FOR BY MERCADES. I NEVER HAD THESE ISSUES WITH MY TWO 2002 ML500'S BUT I WILL NEVER PURCHASE ANOTHER BENZ IN MY LIFE. *JS

NHTSA ID
10669353
Incident
Dec 27, 2014
Mileage
131,459 mi
Heating & air conditioningElectricalEngine+1 more
Filed May 14, 2012

TL* THE CONTACT OWNS A 1998 MERCEDES BENZ ML320. THE CONTACT STATED THAT THE VEHICLE WAS BEING REPAIRED BY AN INDEPENDENT MECHANIC FOR UNRELATED ISSUES WHEN SHE WAS INFORMED THAT THE IGNITION KEY NEEDED TO BE REPLACED BECAUSE IT NO LONGER FUNCTIONED PROPERLY. THE CONTACT WAS NOT INFORMED AS TO WHY THE FAILURE OCCURRED. THE KEY WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT IN ORDER TO REMEDY THE FAILURE, THE VEHICLE WOULD NEED AN ENTIRE NEW IGNITION SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 180,000. THE CONSUMER DISCOVERED DURING RESEARCH THAT MERCEDS BENZ INSTALLED AN INADEQUATE COMPUTER SYSTEM IN HER VEHICLE. THE SYSTEM WOULD ONLY ALLOW EIGHT KEYS TO BE MADE FOR THE LIFETIME OF THE VEHICLE. THE CONSUMER FELT IT WAS A SCAM BY MB TO FORCE THEIR CUSTOMERS TO PURCHASE A NEW COMPUTER, IGNITION, ETC, FOR THE VEHICLE AFTER THE 8TH KEY HAD BEEN MADE. THEY CLAIMED IT WAS MADE THAT WAY FOR SECURITY REASON. THE CONSUMER CALLED TWO DEALERSHIPS AND WAS GIVEN A PRICE OF $4,000 TO $5,000. THE CONSUMER FINALLY HAD THE KEY, COMPUTER AND OTHER PARTS REPLACED BY A LOCKSMITH FOR $1,400. THE RADIATOR, AIR CONDITION AND TWO MIRROR ALSO HAD TO BE REPLACED. UPDATED 07/11/12

NHTSA ID
10458322
Incident
May 9, 2012
Mileage
180,000 mi
Electrical
Filed Mar 17, 2011

CAR FAILS TO START. WE HAD THIS CAR TOWED TO A DEALER 40 MILES AWAY FROM OUR DAUGHTER'S SCHOOL IN MI. NEEDS NEW KEY SYSTEM AS CHIP NOT RECOGNIZED AND IGNITION SYSTEM NEEDS TO BE RE-KEYED. 8 KEYS HAVE BEEN ISSUED TO THIS CAR,(WE BOUGHT IT USED). WE ONLY RECEIVED 1 WITH OUR PURCHASE! EVERYTHING THAT NEEDS A KEY HAS TO BE CHANGED. COST ESTIMATED AT $4000. WE SEE THIS AS A MAJOR DESIGN FLAW, NOT A SECURITY BENEFIT. ESPECIALLLY SINCE THEIR KEYS JUST QUIT WORKING. *TR

NHTSA ID
10390550
Incident
Mar 6, 2011
Mileage
71,000 mi
Electrical
Filed Jul 29, 2008

ON MY MERCEDES ML320, 1998 THE KEY REFUSE TO START THE ENGINE. I WAS TOLD AT PLAZA MOTORS IN ST,. LOUIS MO. THAT THE CAR DID NOT RECOGNIZE THE KEY ANY MORE. UPON MY RESEARCH I FOUND THAT IT IS COMMON PROBLEM WITH THE ML320 SERIES WHICH IS AN ENGINEERING PROBLEM ON THE PART OF THE MANUFACTURER ESPECIALLY THE EARLIER ONCE 1998-2000 AND IT WILL CAUSE $6700.00 TO FIX. I WILL APPRECIATE AN INVESTIGATION, IT'S SO COMMON THAT A LOT OF PEOPLE ARE SELLING THEIR CARS BECAUSE OF THIS. *TR

NHTSA ID
10236339
Incident
Jul 18, 2008
Mileage
125,000 mi
ElectricalInterior & seats
Filed May 6, 2006

INSTRUMENT LIGHTS DO NOT LIGHT UP. INSTRUMENTS CANNOT BE SEEN AT NIGHT INCLUDING SPEEDOMETER AND GAS GAGE. POTENTIAL CONSEQUENCES ARE RUNNING OUT OF FUEL OR EXCEEDING THE SAFE SPEED LIMITS BECAUSE SPEEDOMETER IS NOT VISIBLE. THE PROBLEM HAS GOTTEN WORST WITH TIME. THIS HAS BEEN A PROBLEM SINCE THE CAR WAS NEW AND DEALERS BLAME THE PROBLEM ON LIGHT BULB PROBLEMS. SOMETIME RAPPING THE INSTRUMENT CLUSTER CAUSE THE LIGHTS TO COME BACK ON INDICATING THAT THIS IS A PROBLEM WITH THE CONNECTION AND NOT THE BULBS. THIS APPEARS TO BE A DEFECT WITH THE BULB CONNECTIONS AS THE PROBLEM IS RECURRING AND THE DEALERS ARE NOT TRULY FIXING THE SOURCE OF THE PROBLEM. *JB

NHTSA ID
10156906
Incident
Apr 26, 2006
Electrical
Filed Jan 6, 2006

CAR FAILED TO START AS KEY SECURITY CHIP NOT RECONIZED. NEEDS NEW KEY. TOWED TO DEALER WHO SAID 8 KEYS HAVE ALREADY BEEN ISSUED TO THIS CAR, MUST REPLACE ALL LOCKS, ENGINE MODULES, ETC COST $3600.00. CONSIDER THIS MAJOR DESIGN FLAW. *JB

NHTSA ID
10147106
Incident
Jan 6, 2006
Mileage
80,000 mi
ElectricalEngine
Filed Nov 2, 2005

OUR 1998 MERCEDES M320 HAS BEEN SUBJECT TO UNEXPECTED STALLING FOR SOME TIME. MORE RECENTLY THIS HAS INCREASED IN FREQUENCY AND WE HAVE PERIODS OF LOSS (REDUCTION) OF POWER WHILE DRIVING. THE DEALER ADVISES THAT WE HAVE DETERIORATION OF THE CATALYTIC CONVERTERS AND THAT THERE HAS BEEN A RECALL FOR THIS PROBLEM ON NEWER MODELS OF THE M CLASS - BUT NOT OUR YEAR. WE HAVE THE CAR AT THE DEALER WAITING FOR REPLACEMENT PARTS. WE ARE TOLD IT WILL BE A NUMBER OF WEEKS SINCE THE PARTS ARE IN GREAT DEMAND. REPAIRS WILL COST OVER $2,000 - BUT THE CAR IS CLEARLY UNSAFE. MOST FREQUENT STALLS ARE STARTING AT A LIGHT OR STOP SIGN. ONE CONCERN IS KNOWING THIS PROBLEM WITH MODEL YEARS JUST NEWER THAN OURS ARE SUBJECT TO RECALL WHILE OUR YEAR ISN'T. THE OTHER ISSUE IS HOW DIFFICULT IT WAS FOR THE DEALER TO IDENTIFY THE PROBLEM UNTIL IT BECAME VERY SEVERE (OR THEY LEARNED OF THE SOLUTION DUE TO THE RECALL OF OTHER YEARS. *JB

NHTSA ID
10141589
Incident
Oct 10, 2005
Mileage
145,000 mi
Body & structureElectricalEngine+5 more
Filed May 2, 2004
1 injury reported

LAUNDRY LIST OF FAILURES. JACK HAS ALMOST KILLED ME WHILE CHANGING TIRE. VEHICLE FELL, ALMOST HITTING ME BUT CATCHING SIDE OF VEHICLE BEFORE LANDING ON ME! HOOD LATCH HAS FAILED ON A FEW OCCASIONS, CAUSING HOOD TO OPEN WHILE VEHICLE WAS IN MOTION. AIR MASS METER FAILED. HAS REQUIRED 5 (FIVE!) ALIGNMENTS IN TWO YEARS. WHEN BROUGHT TO DEALER'S ATTENTION, WAS TOLD NOTHING WAS WRONG. A MONTH LATER REQUIRES ANOTHER ALIGNMENT. ALIGNMENT PROBLEMS CAUSES WEAR ON TIRES, WHICH HAS CAUSED HYDROPLANING AND LOSS OF CONTROL OF VEHICLE. VEHICLE SWERVES UNCONTROLLABLY WHEN HITS ANYTHING OTHER THAN FLAT ROAD. TRANSFER CASE MOTOR FIXED BY DEALER WITHOUT CONSULTING. AFTER REPAIR, TRANSFER CASE MOTOR FAILED. DEALER STATES OWNER RESPONSIBLE FOR COSTS. HAS HAD REPAIR OF HARMONIC BALANCER ON FRONT OF ENGINE DUE TO EXCESSIVE HEAT BUILDUP LEADING TO OIL LEAK AND FAILURE OF BELT TENSIONER. WINDOW SWITCHES HAVE FAILED TWICE AND FIXED AT EXPENSE OF OWNER. SIX DIFFERENT KEYS HAVE FAILED @ THE COST OF $220/KEY. REAR WINDOW DEFROSTER CAUSES LOSS OF STEREO RECEPTION. REAR WINDOW WIPER MOTOR HAS FAILED. FRONT END MAKES NOISE.*AK

NHTSA ID
10068171
Incident
May 1, 2004
Mileage
97,615 mi
Electrical
Filed Aug 5, 2003

CONSUMER STATES VEHICLE STALLED AT HIGHWAY SPEED. VEHICLE HAD TO BE TOWED. DEALER STATED THAT THE ELECTRONIC COMPUTER THAT CONTROLS THE CAR WAS BAD. *AK

NHTSA ID
10032177
Electrical
Filed Jul 8, 2003

IGNITION LOCK FAILED, ENABLING KEY TO BE REMOVED FROM IGNITION WHILE IN DRIVE GEAR.*AK

NHTSA ID
10026774
Mileage
77,000 mi
Electrical
Filed Jul 31, 2002

WHILE DRIVING VEHICLE AT 55 MPH BATTERY LIGHT ILLUMINATED ON DASHBOARD, AND SMOKE STARTED TO COME FROM UNDER THE HOOD. DEALER WAS NOTIFIED.*AK

NHTSA ID
8015246
ElectricalEngine
Filed Jul 23, 2002

THE SERPENTINE BELT HAD BROKEN WHILE DRIVING AT 45MPH AND CAUSED THE ENGINE TO OVERHEAT. MANUFACTURER WAS NOTIFIED. *AK THE CONSUMER STATED THAT AFTER THE INVESTIGATION PER GARRETT ENGINEERING, THE VEHICLE WAS DETERMINED TO HAVE A CRANK SHAFT PULLEY FAILURE WHICH CAUSED THE OTHER SYSTEMS TO FAIL. THE BELTS, ALTENATOR, AND THE COOLING SYSTEMS FAILED AS A RESULT OF THE PULLEY FAILURE. THIS PART WAS SUPPOSED TO BE COVERED UNDER THE 80K WARRANTY, BUT HAS NOT BEEN HONORED. *SCC

NHTSA ID
8014522
Incident
Jul 17, 2002
AirbagsElectricalPowertrain (other)
Filed Oct 15, 2001
1 injury reported

DRIVESHAFT BROKE. ASSOCIATED CABLE BROKE ACTIVATING SIDE AIRBAG SENSOR. MINOR CONTUSIONS.*AK

NHTSA ID
753250
Incident
Aug 4, 2001
ElectricalEngine
Filed Jul 6, 2001

IGNITION KEY DID NOT WORK. HAD TO USE SPARE KEY IN ORDER TO TURN VEHICLE ON.*AK CONSUMER STATES WITHOUT WARNING, AT STARTUP, WHILE STOPPED, OR MOVING, VEHICLE WILL STALL, CONSUMER STATES IF YOU HAVE A SPARE KEY, SOMETIMES IT WILL WORK. *SLC

NHTSA ID
892167
Incident
Jun 11, 2001
Electrical
Filed Nov 29, 2000
Fire reported

VEHICLE WAS IN GARAGE AND IT CAUGHT ON FIRE. THERE WAS DAMAGE TO GARAGE. DEALER SAID FIRE WAS DUE TO DEFECT IN BATTERY. *AK THE CAUSE OF THE FIRE WAS DUE TO AN ELECTRICAL SHORT CIRCUIT IN THE VOLTAGE REGULATOR/ALTERNATOR, THE FIRE DESTROYED THE VEHICLE AND DAMAGED THE DRIVEWAY AND GARAGE. *SLC

NHTSA ID
875683
Incident
Jun 25, 2000
Electrical
Filed Nov 14, 2000

WAS DRIVING 70 MPH ON CALIFORNIA FREEWAY AND VEHICLE STALLED IN THE MIDDLE OF TRAFFIC. EMERGENCY FLASHERS FAILED TO WORK & HAD NO BRAKE LIGHTS. RADIO WAS STILL WORKING. VEHICLE WAS TOWED TO DEALER & MECHANIC INDICATED THAT RELAY SWITCH NEEDED TO BE REPLACED. HAVING AN ENGINEER CHECK VEHICLE OVER FOR CAUSE OF STALLING.*AK THE DEALER CHANGED VARIETY OF SWITCHES AND THE PROBLEM WAS SOLVED. *YH

NHTSA ID
874963
Incident
Sep 21, 2000
Driver assistanceElectricalFuel system+1 more
Filed Feb 15, 2000
Crash reported

KEY LOCK PROBLEMS, WOULD NOT START DUE TO KEY PROBLEMS, WOULD NOT START BECAUSE OF FUEL PUMP FAILURES, WOULD NOT START DUE TO GAS TANK PROBLEMS, DOOR LOCK ASSEMBLIES MOVE UP AND DOWN BY THEMSELVES, LATCH ON HATCH DOOR RATTLED, REAR SEAT BELTS RATTLE, OIL OUT LIGHT CAME ON AT RANDOM TIMES, ENGINE CHECK LIGHT ON, LAST THE FLY-BY WIRE GAS PEDAL WENT TO THE FLOOR WITH SUDDEN ACCELERATION CAUSING AN ACCIDENT OF THE VEHICLE WITH $14,000 DAMAGE. *AK

NHTSA ID
718787
Incident
Oct 1, 1999
Electrical
Filed Dec 8, 1999
Fire reported

WHILE DRIVING ON THE HIGHWAY VEHICLE CAUGHT ON FIRE IN THE REAR UNDER THE WHEEL WELL, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

NHTSA ID
853843
Electrical
Filed Feb 1, 1999

KEYLESS ENTERY FAILED. YH

NHTSA ID
609342
Electrical
Filed Feb 1, 1999

ANTENNA AMPL. FAILURE, CAUSING STATIC (NOISE) IN RADIO. *YC

NHTSA ID
607076
Incident
Oct 1, 1998
Electrical
Filed Jan 22, 1999

WHILE DRIVING DRIVER NOTICED THAT THE AIR CONDITIONER/POWER WINDOWS/POWER SEATS/POWER LOCKS/SIGNAL LIGHTS AND HAZARD LIGHTS WOULD NOT FUNCTION. RIGHT AFTER THAT DRIVER TURNED OFF THE VEHICLE AND IT WOULD NOT RESTART. THE TRUCK WAS TOWED TO THE DEALERSHIP. THE DEALER COULD NOT DETECT WHAT THE PROBLEM WAS. THE SUV IS BEING HELD AT THE DEALERSHIP. *AK

NHTSA ID
833921
Incident
Jan 21, 1999

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .