RoadVitals

1998 Mercedes-Benz ML320

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
133
Latest Jan 19, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
14
16 injuries, 0 deaths reported

Overview

Our database contains 133 NHTSA owner-reported complaints for the 1998 Mercedes-Benz ML320, most frequently naming the engine, electrical and fuel system categories. 1 NHTSA investigation names it; and 28 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE03058ClosedPreliminary Evaluation

ENGINE CRANKSHAFT PULLEY FAILURE

Opened Dec 17, 2003
Closed Apr 22, 2004

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE THAT COULD RESULT IN LOSS OF POWER-STEERING ASSIST.ODI HAS RECEIVED A TOTAL OF 546 NON-DUPLICATIVE REPORTS THAT ALLEGE ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE ON ALL MERCEDES-BENZ VEHICLES USING THE SUBJECT COMPONENT.THE SUBJECT COMPONENT FAILURES ARE PROGRESSIVE IN NATURE AND ONLY A SMALL PERCENTAGE OF THE COMPLAINTS AND WARRANT CLAIMS INVOLVED A FAILURE THAT HAD PROGRESSED FAR ENOUGH TO EFFECT POWER STEERING PERFORMANCE (6 OF 55 ODI COMPLAINTS REFERENCE INCREASED STEERING EFFORT).THERE HAVE BEEN NO CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsDriver assistance
Filed Jan 19, 2018
Crash reported

1998 MERCEDES BENZ ML-320. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED WHILE MAKING A TURN AND RELEASING THE BRAKE PEDAL, THE VEHICLE ACCELERATED AND HIT A CONCRETE COLUMN. THIS DAMAGED THE MAIN METAL FRAME BEHIND THE FRONT BUMPER. THE AIRBAGS DID NOT DEPLOY. *JS

NHTSA ID
10692464
Incident
Dec 30, 2014
Other / unspecified
Filed Mar 26, 2016

MICHELIN LATTITUDE TOUR 255/65R16 TIRES ARE PREMATURELY COMING APART. I HAVE LESS THAN 15K MILES ON THESE TIRES AND THE TREAD IS RIPPING AWAY FROM THE SIDE WALLS. THERE IS NO RECALL FROM MICHELIN FOR THIS SIZE OF TIRE AND IT HAS THE SAME DEFECT AS THE OTHER SIZES IN THE SAME MAKE AND MODEL TIRE. THIS IS RIDICULOUS! 164 DOLLARS A TIRE AND I COULD HAVE DIED DRIVING ON THESE THINGS. THESE NEED A RECALL NOW! PEOPLES LIVES ARE AT RICK DRIVING WITH THESE TIRES!

NHTSA ID
10851726
Incident
Jan 5, 2016
Mileage
15,000 mi
Seat belts
Filed May 17, 2015
Fire reported

WENT TO START MY CAR SEAT BELT BLEW UP ,SMOKE COMING OUT NOW WILL NOT WORK WILL NOT RETRACT .HOW CAN MERCEDES MAKE SUCH A DANGEROUS PRODUCT AND NOT BE BE SUED FOR SUCH A CRAPPY DANGEROUS PRODUCT.THIS NOT A ISOLATED OR FREAK OCCURANCE HAVE READ NUMEROUS SIMILAR ON LINE.

NHTSA ID
10716921
Incident
Apr 15, 2015
Mileage
170,549 mi
ElectricalEngineFuel system
Filed Dec 31, 2014

MY BATTERY WAS LOW AND UNKNOWN TO ME THE ML320 FOR THIS YEAR LOSES ITS TRANSPONDER CODES IN THE DAS SECURITY MODULE WHEN YOU TRY TO START THE VEHICLE WITH A LOW BATTERY. THIS IS EVIDENTALLY THE THIRD KEY THAT HAS LOST ITS PROGRAMMING ON MY VEHICLE DUE TO LOW BATTERY VOLTAGE. COST SO FAR IS 499 FOR A KEY, WEEKS WAITING FOR THE KEY FROM GERMANY, AND 300 TO PROGRAM IT ONCE THEY RECIEVE THE KEY. ITS A DEALERSHIP ONLY ITEM SO ITS VERY VERY COSTLY. THIS IS A KNOWN PROBLEM WITH MERCADES AND CHECKING THE FORUMS IT SEEMS THAT EVERYONE THAT HAS 1998-2000 MODEL MERCADES ALL LOSE THEIR TRANSPONDER CODES BETWEEN 129,000 AND 132,000 MILES NO MATTER WHAT.THIS IS AN OBVIOUS MANUFACTURERS DEFECT AND A KNOWN ISSUE THAT SHOULD BE PAID FOR BY MERCADES. I NEVER HAD THESE ISSUES WITH MY TWO 2002 ML500'S BUT I WILL NEVER PURCHASE ANOTHER BENZ IN MY LIFE. *JS

NHTSA ID
10669353
Incident
Dec 27, 2014
Mileage
131,459 mi
BrakesDriver assistanceOther / unspecified
Filed Jul 28, 2014

SUDDENLY I COULD NOT GAIN OR GET ANY MORE SPEED. I WAS JUST COASTING ALONG, I THEN ARRIVED AT MY DESTINATION AND GOT OUT AND SMELLED BURNING SMELL FROM FRONT WHEELS. I COULD NOT GET OUT OF THE GEAR I WAS IN. *JS

NHTSA ID
10616862
Incident
May 23, 2014
Mileage
98,000 mi
Brakes
Filed Jul 23, 2014

MESSAGE DISPLAY INDICATES LEFT BRAKE LIGHT NOT WORKING. REPLACED BULB AND MESSAGE DISAPPEARED FOR ONE DAY AND THEN REAPPEARED. REMOVED BULB AND BULB WAS OK. WENT ONLINE AND FOUND WHERE MERCEDES HAD A BRAKE LIGHT REPAIR KIT FOR THIS PROBLEM BUT I WAS NOT NOTIFIED. I CALLED THE DEALER AND THIS REPAIR KIT IS NOT UNDER WARRANTY OR RECALL. I CONTACTED A LOCAL EUROPEAN CAR REPAIR SHOP WHO HAD THE REPAIR KIT IN STOCK GOING BACK TO 2010 MERCEDES HAS KNOWN ABOUT THIS PROBLEM BUT NEVER NOTIFIED ME OR FIXED THE PROBLEM WHEN I BROUGHT MY CAR IN FOR NORMAL SERVICE. VERY DISAPPOINTED IN MERCEDES. *TR

NHTSA ID
10615645
Incident
Jul 5, 2014
Mileage
98,275 mi
Body & structure
Filed Nov 5, 2012

TL* THE CONTACT OWNS A 1998 MERCEDES BENZ ML320. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE DOOR LOCKS ON ALL FOUR DOORS INDEPENDENTLY LOCK AND UNLOCK CONTINUOUSLY. THE DRIVER SIDE DOOR WOULD NOT UNLOCK FROM THE OUTSIDE AND THE CONTACT HAD TO ENTER FROM THE PASSENGER SIDE DOOR. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER WAS NOTIFIED AND STATED THAT WHILE THERE WERE A LOT OF COMPLAINTS THERE WAS NO RECALLS AT THAT TIME. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 157,000.

NHTSA ID
10483353
Incident
Nov 1, 2012
Mileage
157,000 mi
Brakes
Filed Sep 9, 2012
Fire reported

THE BRAKING SYSTEM FAILED AND WORKED AGAIN AFTER SOME PUMPING AND COASTING TO AVOID COLLISION. THE CAR THEN CAUGHT ON FIRE. *TR

NHTSA ID
10474364
Incident
Sep 7, 2012
Mileage
50,567 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI27.50-P-071658

POWER TRAIN

Harsh engagement when changing gear range from P to D or R

LI27.50-P-049281

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Harsh engagement when changing gear range from P to D

LI07.08-P-060993

ENGINE

Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"

GI88.40-P-057430

EQUIPMENT

Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"

LI32.20-P-057942

SUSPENSION

Thumping noises from front axle when driving over bumps on road.

S-B-67.00-29

VISIBILITY

Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz ML320 by model year
YearComplaintsRecallsInvestigationsIssue Index
2011100
2010011
2009283147.8
2008212048.1
2007162049.2
2006100
2005500
2003220148.6
2002881148.8
20011360349.9
20001660448.5
19991250246.1
1998Viewing1330144.7

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.