2008 Mercedes-Benz ML350 Problems

See attached document for complaint

The contact owns a 2008 Mercedes-Benz ML350. The contact stated while driving approximately 65 MPH, the steering wheel failed to respond as designed. The contact drove the vehicle safely off the road. The vehicle was taken to the local dealer to be diagnosed. The contact was made aware of a power steering rack leak. The vehicle was repaired; however, the failure recurred several times. The contact related the failure to NHTSA Campaign Number: 08V682000 (Steering). The manufacturer was notified of the failure. The approximate failure mileage was 38,000.

FAULTY WIRING IN THE BRAKE LIGHT HARNESS THAT COULD CAUSE FIRE. WIRING COMMONLY ARCS CAUSING THE BULBS TO BURN OUT AND COULD POTENTIALLY CAUSE A FIRE. MERCEDES HAS OTHER CARS WITH THIS SAME PROBLEM, BUT WON'T ADDRESS IT ON THE ML350'S. THEY EVEN MADE A PART TO CORRECT THIS PROBLEM, BUT DEMAND CAR OWNERS PAY OUT OF POCKET TO FIX MERCEDES FAULTY WIRING PROBLEM.

2008 MERCEDES ML 350 BRAKE LIGHTS CONTINUE TO SEND AN ERROR MESSAGE THAT LEFT AND RIGHT BRAKE LIGHTS ARE OUT SOMETIMES THEY ARE AND SOMETIMES THEY AREN'T ITS ISN'T THE LIGHT BULB AND WAS TOLD THIS IS A COMMON ISSUE WITH THIS YEAR. WATER CONTINUES TO LEAK IN THROUGH THE REAR BRAKE LIGHT DAMAGING THE SAM UNIT

The contact owns a 2008 Mercedes-Benz ML350. The contact stated upon taking the vehicle to the dealer for servicing, he was informed that the VIN was included in NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the vehicle remained at the dealer for 2 months. The contact later received the recall notification. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advised the contact that parts were not available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2008 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

FAULTY WIRING IN THE BRAKE LIGHT HARNESS THAT COULD CAUSE FIRE. WIRING COMMONLY ARCS CAUSING THE BULBS TO BURN OUT AND COULD POTENTIALLY CAUSE A FIRE. MERCEDES HAS OTHER CARS WITH THIS SAME PROBLEM, BUT WON'T ADDRESS IT ON THE ML350'S. THEY EVEN MADE A PART TO CORRECT THIS PROBLEM, BUT DEMAND CAR OWNERS PAY OUT OF POCKET TO FIX MERCEDES FAULTY WIRING PROBLEM.

DUE TO A FAULTY RIGHT TAILLAMP SEAL, WATER GOT INTO A CONTROL MODULE AND DAMAGED IT BEYOND REPAIR. I WOKE UP AND WALKED OUTSIDE TO SEE MY HEADLIGHTS FLASHING AND UPON FURTHER INSPECTION MY KEY FOB NOT WORKING, SRS DISABLED, AND MANY OTHER MISCELLANEOUS ELECTRONIC COMPONENTS DISABLED. SOME TIME BEFORE THIS, THE MOTOR TO THE REAR HATCH STOPPED WORKING, POSSIBLY FOR THE SAME REASON.

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ ML350. WHILE THE VEHICLE WAS PARKED, THE POWER LIFTGATE FAILED TO OPERATE. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL UNIT FOR THE POWER LIFTGATE FAILED DUE TO WATER CONTAMINATION. THE VEHICLE WAS REPAIRED BY HAVING THE SEAL OF THE REAR TAIL LAMP ASSEMBLY REPLACED, BUT THE REMEDY FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V076000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ ML350. THE CONTACT STATED THAT THE POWER LIFTGATE FAILED WITHOUT WARNING. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT WATER LEAKED INTO THE VEHICLE THROUGH THE REAR TAIL LIGHT ASSEMBLY DUE TO A DEFECTIVE SEAL. THERE WAS FOUR INCHES OF WATER IN THE SPARE TIRE HOUSING AND THE POWER LIFTGATE HYDRAULIC MOTOR WAS COMPLETELY SUBMERGED. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE MANUFACTURER REFUSED TO PROVIDE ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000.

MONDAY MORNING, JULY 24, 2017 THERE WERE TORRENTIAL DOWNPOURS IN THE EARLY MORNING LEAVING LOTS OF STANDING WATER ON ROADWAYS. AFTER DRIVING THE CAR AND GOING THROUGH STANDING WATER ON ROADWAYS, CAR LOST POWER AND THEN ENGINE STOPPED. FORTUNATELY, I WAS ABLE TO COAST ONTO THE SHOULDER OF THE ROADWAY AND CAME TO A SAFE RESTING PLACE. CAR WOULD NOT RESTART. I WAS STRANDED WITH AN INOPERATIVE VEHICLE.

TRUCK JUST SHUT OFF WHILE SITTING AT THE STOP LIGHT AND ONCE WHILE TAKING OFF AT THE LIGHT AND WOULDN'T START BACK AFTER A FEW TRY'S

ATM AT BANK WAS NOT OPERATING AND WAS GOING INSIDE BANK, AT REGIONS BANK IN HENDERSONVILLE TN. WHEN CAR WAS SHIFTED FROM PARK INTO DRIVE THE CAR TOOK OFF AT A HIGH RATE OF SPEED, THAT COULD NOT BE STOPPED BY BRAKING. THE RESULT BEING,HITTING TWO CARS, WHEN TRYING TO GO BETWEEN THEM, THEN STILL COULDN'T STOP UNTIL NOSE DIVE IN ROCK LINED FOUR FOOT DITCH . *TR

WHILE PARKING MY CAR, GOING FROM REVERSE TO DRIVE TO STRAIGHTEN THE WHEELS, IT SUDDENLY, AUTOMATICALLY ACCELERATED AND HIT A PARKED CAR AND CRASHED INTO A TREE IN A YARD LOCATED ABOUT 12 YARDS OR SO AWAY, SIGNIFICANTLY DAMAGING THE FRONT OF THE CAR, SIDE OF THE CAR, AND CAUSING THE AIR BAGS TO BE RELEASED. THIS WAS AN UNINTENDED ACCELERATION BY THE VEHICLE THAT AUTOMATICALLY OCCURRED. I SUFFERED BRUISES IN THE FOREHEAD AND RIGHT HAND, AND LACERATION OF THE LEFT KNEE.

AFTER STARTING UP THE CAR AND TURNING ON THE SEAT HEATERS WE NOTICED A STRONG BURNING SMELL. WE HAD JUST ENTERED A SLIP ROAD AND MY WIFE (WHO WAS DRIVING) FELT A BURNING IN HER LOWER LEFT SIDE. NEXT THING... SHE WAS ON FIRE! HER WINTER COAT BUST INTO FLAMES AND AFTER PULLING OVER I GRABBED HER OUT OF THE DRIVERS SEAT AND ROLLED HER IN THE SNOW TO EXTINGUISH THE FIRE, WE WERE AMAZED THAT THE SEAT HAD A LARGE BURN HOLE THROUGH THE LEATHER AND THAT THERE WASN'T ANY SAFETY SHUT OFF FOR THE SEAT HEATER INITIATED BY THE VEHICLE. AFTER A DETAILED DESCRIPTION TO THE SERVICE MANAGER AT THE LOCAL MERCEDES DEALERSHIP OF WHAT HAD HAPPENED,WE WERE TOLD THAT A $2578 REPAIR WOULD FIX THE PROBLEM... WE WERE AMAZED AT HOW UNCARING THEY WERE AND THAT THERE WASN'T A RECALL ACTIVE FOR THIS DEFECTIVE WIRING PROBLEM. WE WERE RELIEVED THAT THIS DIDN'T CAUSE ANY FATALITIES TO US OR ANY OTHER PEOPLE THAT COULD HAVE BEEN AFFECTED IF WE WOULD HAVE BEEN ON A FREEWAY AT A HIGHER SPEED.

LATCH ON TAILGATE WILL NOT CATCH. THE GATE WILL CLOSE AUTOMATICALLY BUT WILL NOT LATCH. UPON RESEARCHING THIS ITEM, THERE ARE SEVERAL OTHER COMPLAINTS ON THIS SAME ISSUE. WHY DOESN'T MERCEDES RECALL THIS FEATURE. *TR

LESS THAN A YEAR AFTER I BOUGHT THE CAR, DURING MONTH OF APRIL 2014, DIFFERENT ERROR MESSAGES STARTED TO APPEAR ON DASH INCLUDING ABS (BRAKE SYSTEM), SRS (AIR BAGS), AND STEERING WHEEL VIBRATING, HARD TO TURN WHEEL, A FEW TAIL/PARKING LIGHTS NOT WORKING. AT SHOP, THEY SAID SENSORS WERE BAD, AND DUE TO MY EXTENDED WARRANTY THEY REPLACED THE ENTIRE POWER STEERING SYSTEM ($272) BUT SAID TO REPAIR THE AIR BAGS WOULD COST $800. A DIFFERENT MECHANIC SAID UNDER $100 TO FIX AIR BAG SENSORS. NOW, AUGUST 2014, TRUNK LIFT MOTORS ARE KONKING OUT AND THE LOCK IS NOT LATCHING, POPS OPEN WHILE DRIVING, HAVE TO PULL OVER TO SHUT BEFORE EVERYTHING FALLS OUT. ALSO OTHER MOTORS FOR WINDOWS AND SUNROOF WORK INTERMITTENTLY. WHEN TURNING LEFT THE PARKING BRAKE SENSOR LIGHT POPS UP ON DASH....ALSO OUT OF THE BLUE ONE DAY THE WHOLE GPS SYSTEM WAS BLANK, TOTALLY WIPED OF ALL INFO DESTINATIONS, HISTORY ETC FROM PAST YEAR, ONLY A MAP SHOWS NOW. *TR

MERCEDES ML350 WAS FORCED OFF THE ROAD ON A RURAL HIGHWAY, FRONT END DROVE STRAIGHT INTO WOODED AREA STRIKING A TREE JUST RIGHT OF DRIVERS SIDE HEADLAMP WITH SERIOUS DAMAGE TO BUMPER AND HOOD PUSHING INTO RADIATOR...DRIVERS SIDE FRONT AIRBAG NEVER DEPLOYED...BOTH SIDE CURTAIN BAGS DEPLOYED...LUCKILY WITH LOW SPEED AND SEAT BELT ON DRIVER WAS NOT INJURED... *TR

REAR LEFT AND RIGHT PASSENGER SEATBELT MECHANISMS (RETRACTING FUNCTION) ARE DEFECTIVE; BELTS DON'T WANT TO RETRACT BACK IN AFTER THEY HAVE BEEN PULLED OUT/USED

TL* THE CONTACT OWNS A 2008 MERCEDES ML 350. THE CONTACT STATED THE PASSENGER REAR SEAT BELT RETRACTED PREVENTING A CHILD SAFETY SEAT FROM BEING INSTALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SIDE SEAT BELT RETRACTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,250.

MONDAY MORNING, JULY 24, 2017 THERE WERE TORRENTIAL DOWNPOURS IN THE EARLY MORNING LEAVING LOTS OF STANDING WATER ON ROADWAYS. AFTER DRIVING THE CAR AND GOING THROUGH STANDING WATER ON ROADWAYS, CAR LOST POWER AND THEN ENGINE STOPPED. FORTUNATELY, I WAS ABLE TO COAST ONTO THE SHOULDER OF THE ROADWAY AND CAME TO A SAFE RESTING PLACE. CAR WOULD NOT RESTART. I WAS STRANDED WITH AN INOPERATIVE VEHICLE.

ONGOING ISSUES WITH THE VEHICLES CAMSHAFT SOLENOID SYSTEM. ANNUALLY I HAVE THIS ISSUE. WHAT IS HAPPENING IS THAT ONCE A YEAR THE CHECK ENGINE LIGHT COMES ON AND I AM BEING TOLD BY REPAIR SPECIALISTS THAT THE CAMSHAFT SOLENOID MUST BE REPLACED. I REPLACE THEM AND THE NEXT YEAR I HAVE THE SAME CHALLENGE. I FIND IT STRANGE THAT MERCEDES HAS YET TO DO A RECALL ON THIS AS I'VE SEARCHED ONLINE AND THIS SEEMS TO BE AN ONGOING ISSUE WITH ALL OF THEIR VEHICLE'S TRANSMISSION SYSTEM.

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE BRAKE LIGHT FAILED WHILE DRIVING 65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSIS AND LOCATED THE FAILURE AS THE TAIL LIGHT SOCKET GROUND WIRING CONNECTIONS AS FAULTY. THE DEALER REPLACED THE SOCKET WITH AND UPGRADED SOCKET KIT. IN ADDITION, THE CONTACT WAS EXPERIENCING TRANSMISSION FAILURES WHEN DOWNSHIFTING AT HIGHWAY SPEEDS AND ATTEMPTING TO UP SHIFT THE GEAR. THE DEALER ADVISED THAT THE TRANSMISSION FAILURE COULD BE CORRECTED BY INSTALLING UPDATED SOFTWARE. THE TRANSMISSION WAS REPAIRED. THE FAILURE MILEAGE WAS 53,630 AND THE CURRENT MILEAGE WAS 53,678. UPDATED 5/24/11 *CN

MERCEDES BENZ ML 350 2008 WAS INVOLVED IN AN INCIDENT IN WHICH THE DRIVER PUT THE CAR INTO PARK TO RETRIEVE AN ITEM FROM THE BACK SEAT. DRIVER STEPPED OUT OF THE VEHICLE TO RETRIEVE AN ITEM FROM THE BACK SEAT OF VEHICLE. DRIVER OPENED THE BACK SEAT DOOR AND VEHICLE MOVED FORWARD APPROXIMATELY 31/2 FEET. DURING THE MOVEMENT OF THE VEHICLE DRIVERS FEET WERE RUN OVER BY VEHICLE AN PINNED UNDER LEFT BACK TIRE. 911 WAS CALLED POLICE & FIRE DEPARTMENT ASSISTED TO JACK UP CAR AND PULL DRIVER OUT FROM UNDER THE TIRE. PARAMEDICS ATTENDED AND DRIVER WAS TAKEN BY AMBULANCE TO HOSPITAL. DRIVER OBTAINED COMPRESSION INJURY WITH FOOT FRACTURE. DRIVER WILL BE CONTACTING MERCEDES BENZ TO NOTIFY OF INCIDENT REPORT AND INJURY. DRIVER WOULD LIKE COMPLAINT REGISTERED AS A SAFETY PRECAUTION TO AVOID SUCH FUTURE INCIDENCES RELATED TO ELECTRONIC SHIFTING COLUMN DEVICE INJURIES. *TR

LATCH ON TAILGATE WILL NOT CATCH. THE GATE WILL CLOSE AUTOMATICALLY BUT WILL NOT LATCH. UPON RESEARCHING THIS ITEM, THERE ARE SEVERAL OTHER COMPLAINTS ON THIS SAME ISSUE. WHY DOESN'T MERCEDES RECALL THIS FEATURE. *TR

I HAVE OWNED A 2008 MERCEDES BENZ ML350 SINCE IT WAS NEW AND IT NOW HAS 52,000 MILES ON IT. THIS PAST WEEKEND I NOTICED A CRACK IN THE LEFT FRONT WHEEL THAT GOES ALL THE WAY THROUGH THE WHEEL "SPOKE". THAT IS THE MAIN PART OF THE WHEEL HAS FAILED AND IT IS A SAFETY ISSUE. THE WHEEL IS ORIGINAL OEM SUPPLIED AND HAS NEVER BEEN MODIFIED. ALL OF THE DRIVING HAS BEEN BY MYSELF ON CITY STREETS AND FREEWAYS WITH NO ABUSIVE DRIVING, OR OFF-ROAD ACTIVITY. IN FACT THE VEHICLE HAS NEVER BEEN DRIVEN ON A NON-PAVED ROAD. I LIVE IN SOUTHERN CALIFORNIA SO POTHOLES AS YOU WOULD FIND IN OTHER PARTS OF THE US ARE NOT AN ISSUE. MY FEELING IS THAT THIS IS A MATERIAL DEFECT IN THE MANUFACTURE OR DESIGN OF THE WHEEL. THE DEALER HAS ADVISED ME THAT IF I CONTINUE TO DRIVE ON IT IN THE PRESENT CONDITION THE WHEEL WILL FAIL AT SOME POINT WHEN THE CAR IS IN MOTION WHICH WILL SURELY CAUSE AN ACCIDENT. *TR

LOSS OF POWER STEERING FLUID RESULTING IN DIMINISHED OR TOTAL LOSS OF POWER STEERING. THOUGH TOTAL LOSS DID NOT HAPPEN YET, THIS COULD EASILY HAVE RESULTED IN A LOSS OF CONTROL AND A CRASH WITHOUT ANY WARNING. 1998-2004 CLASS WAS RECALLED FOR THAT VERY REASON; WHY NOT THE MODEL YEARS THEREAFTER THAT HAVE SAME PROBLEM; LIKELY IN SAME FREQUENCY. *TR

ATM AT BANK WAS NOT OPERATING AND WAS GOING INSIDE BANK, AT REGIONS BANK IN HENDERSONVILLE TN. WHEN CAR WAS SHIFTED FROM PARK INTO DRIVE THE CAR TOOK OFF AT A HIGH RATE OF SPEED, THAT COULD NOT BE STOPPED BY BRAKING. THE RESULT BEING,HITTING TWO CARS, WHEN TRYING TO GO BETWEEN THEM, THEN STILL COULDN'T STOP UNTIL NOSE DIVE IN ROCK LINED FOUR FOOT DITCH . *TR

See attached document for complaint

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ ML350. THE CONTACT WAS DRIVING 50 MPH WHEN A POP SOUND CAME FROM THE SUNROOF. THE CONTACT THEN REALIZED THAT THE SUNROOF WAS SHATTERED, BUT DID NOT FALL COMPLETELY APART. THE DEALER INSPECTED THE SUNROOF AND FOUND NO STRUCTURAL DAMAGE BUT ADVISED THAT THE SUN ROOF HAD MORE THAN LIKELY BEEN STRUCK BY A ROCK. THE CONTACT STATED THAT THE VEHICLE WAS BEING DRIVEN ON OPEN ROAD WITH NO OTHER VEHICLES AROUND. THE FAILURE AND THE CURRENT MILEAGE WAS 51,000.

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ ML350. THE VEHICLE WAS EQUIPPED WITH CONTINENTAL TIRES, CONTACT 4X4, SIZE 255-50-R19, DOT HWLHNXXN3807, SERIAL E402336540223360. THE CONTACT STATED THE DRIVER NOTICED THE STEERING WHEEL WAS DIFFICULT TO TURN AND THERE WAS A LOUD NOISE IN THE FRONT END OF THE VEHICLE. THE DRIVER CONFIRMED THAT THE FRONT TIRE BLEW OUT. THE FAILURE AND THE CURRENT MILEAGE WAS 16,500.