TL*THE CONTACT OWNS A 1990 MERCEDES BENZ ML430. THE CONTACT NOTICED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN. HE WAS SENT A RECALL NOTICE FOR THE ISSUE AND HAD THE VEHICLE REPAIRED ACCORDING TO THE RECALL. AFTER THE REPAIR, THE FAILURE PERSISTED. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND NOTICED A LEAK IN THE POWER STEERING. HE TOOK THE VEHICLE TO THE DEALER AND THEY CONFIRMED THAT THE FAILURE WAS THE SAME AS STATED IN THE PREVIOUS RECALL; HOWEVER, THE DEALER REFUSED TO REPAIR IT A SECOND TIME. THE MANUFACTURER APOLOGIZED, BUT OFFERED NO ADDITIONAL ASSISTANCE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 99,000 AND FAILURE MILEAGE WAS APPROXIMATELY 30,000.
- NHTSA ID
- 10258251
- Incident
- Jun 19, 2001
- Mileage
- 30,000 mi