RoadVitals

2007 Mercedes-Benz R500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 8, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 26, 2010

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2007 Mercedes-Benz R500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Driver assistanceSuspensionVisibility
Filed May 8, 2017

MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.

NHTSA ID
10984228
Incident
May 5, 2017
Mileage
153,525 mi
Fuel system
Filed Mar 26, 2010

MERCEDES R500 STALLS WITHOUT WARNING WHILE DRIVING ON FREEWAY. EACH TIME CAUSING A TOTAL SHUT DOWN OF THE CAR. THIS HAS HAPPENED 4 TIMES IN THE LAST 7 MONTHS WE HAVE HAD THE CAR. EACH TIME WE ARE ABLE TO COAST TO THE SIDE OF THE FREEWAY BUT IS JUST LUCK THAT WE HAVE NOT BEEN IN A ACCIDENT YET. EACH INCIDENT HAS BEEN WHILE ON A FAMILY TRIP TRAVELING ON THE INTERSTATE . ALL BUT ONE TIME, ONCE IT HAD BEEN LOADED ONTO THE TOW TRUCK AND DELIVERED TO THE MERCEDES DEARLERSHIP THE CAR STARTED AND RAN PERFECTLY! WE HAVE TAKEN IT TO THE MERCEDES DEARLERSHIP EACH TIME FOR SERVICE BUT THEY HAVE BEEN UNABLE TO DIAGNOSE THE PROBLEM. WE HAVE HAD THE FUEL FILTER REPLACED, DRIVE SENSORS REPLACED AND THE FUEL LINE CLEANED OUT BUT THIS JUST HAPPENED AGAIN YESTERDAY AGAIN WITH MY CHILDREN IN THE CAR TRAVELING AT HIGHWAY SPEEDS!!

NHTSA ID
10322264
Incident
Mar 25, 2010
Mileage
36,979 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .