2007 Mercedes-Benz R500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2007 Mercedes-Benz R500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance125.0%
- Fuel system125.0%
- Suspension125.0%
- Visibility125.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
MERCEDES R500 STALLS WITHOUT WARNING WHILE DRIVING ON FREEWAY. EACH TIME CAUSING A TOTAL SHUT DOWN OF THE CAR. THIS HAS HAPPENED 4 TIMES IN THE LAST 7 MONTHS WE HAVE HAD THE CAR. EACH TIME WE ARE ABLE TO COAST TO THE SIDE OF THE FREEWAY BUT IS JUST LUCK THAT WE HAVE NOT BEEN IN A ACCIDENT YET. EACH INCIDENT HAS BEEN WHILE ON A FAMILY TRIP TRAVELING ON THE INTERSTATE . ALL BUT ONE TIME, ONCE IT HAD BEEN LOADED ONTO THE TOW TRUCK AND DELIVERED TO THE MERCEDES DEARLERSHIP THE CAR STARTED AND RAN PERFECTLY! WE HAVE TAKEN IT TO THE MERCEDES DEARLERSHIP EACH TIME FOR SERVICE BUT THEY HAVE BEEN UNABLE TO DIAGNOSE THE PROBLEM. WE HAVE HAD THE FUEL FILTER REPLACED, DRIVE SENSORS REPLACED AND THE FUEL LINE CLEANED OUT BUT THIS JUST HAPPENED AGAIN YESTERDAY AGAIN WITH MY CHILDREN IN THE CAR TRAVELING AT HIGHWAY SPEEDS!!
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .