2022 Mercedes-Benz S 500 Driver assistance Problems

The following pictures will again show the issues that I'm having while driving my 2022 S Class Mercedes, while using the cruise control on the Belt Parkway. It shows me stuck in traffic and, although I can only go 11 miles an hour while I’m stuck in traffic, the cruise control wants to push it to 80 mph, which is indeed VERY VERY DANGEROUS!! as you can well imagine. Also, as you can see in the second picture, I have the cruise control set to 39 MPH. I have been writing for the past two months with no resolve as yet. The repair records speak for themselves and still Mercedes Benz offers no remedy. It would appear that it's going to take a severe accident or fatality to bring some type of action on your part to replace this vehicle, which is definitely a LEMON!!

NHTSA ID

11651654

Incident

Mar 28, 2025

Here we go again, while driving on a side road with a 20 mph school speed limit, the cruise control wants to SPEED UP to 60 mph!! WHAT IS IT GOING TO TAKE TO REMEDY THIS BEFORE I’M INVOLVED IN A SERIOUS ACCIDENT!!

NHTSA ID

11650963

Incident

Mar 25, 2025

I leased my 2022 S 500, Mercedes Benz. on September 28, 2022 and after about a year, I have had issues with the large screen/radio and cruise control in the vehicle. All events are documented at the Rockville Centre, Long Island service center. I have made numerous complaints beginning in January of this year through emails and was assigned a case number with Mercedes Benz corporate which is 12240831. On numerous occasions, while using the cruise control set to 50 MPH, the vehicle will accelerate to  80 MPH  on a highway with a  50 MPH speed limit. Then on other occasions,  while using the cruise control, the vehicle will accelerate to  80 MPH  on a highway with a  25 MPH speed limit. Then,  at other times, while using the cruise control set to 50 MPH, on a highway which has a 50 MPH speed limit, the car will reduce to 10 MPH .  All of these scenarios are  VERY  DANGEROUS  as you can well imagine. On many other occasions, the screen map will become blurry & distorted causing confusion as to my whereabouts. **The time has come for a replacement/repurchase of this vehicle and,  I believe, at this time, this vehicle should be considered for the  "LEMON LAW"  under all applicable State and Federal laws.   I can send a separate email with all of the pictures of the screen and cruise control issues.

NHTSA ID

11649962

Incident

Jun 7, 2023

as a loyal Mercedes Benz customer for the past 15 years, here I am writing to you for the fourth time since January 28th. of this year. My case number is [XXX]. I leased my 2022 S 500, VIN # [XXX] on [XXX] and after about a year, I have had issues with the large screen/radio in the vehicle. All events are documented with your Rockville Centre, Long Island service facility where the staff has been very helpful. On numerous occasions, while using the cruise control set to 50 MPH, the vehicle will accelerate to 80 MPH on a highway with a 50 MPH speed limit. Then on other occasions, while using the cruise control, the vehicle will accelerate to 80 MPH on a highway with a 25 MPH speed limit. Then, at other times, while using the cruise control set to 50 MPH, on a highway which has a 50 MPH speed limit, the car will reduce to 10 MPH . All of these scenarios are VERY DANGEROUS as you can well imagine. On many other occasions, the screen map will become blurry & distorted causing confusion as to my whereabouts. On a side note, we had an usually warm day [XXX]. here in New York City of about 55° and while riding around NY City, the air conditioner was not cooling properly and was brought in for service shortly afterwards for that issue as well as all of the screen issues. The same problem with the air conditioning occurred last week as the temperatures in New York City were about 55° and, frustrated again, I brought the vehicle in for the air conditioner and screen issues and they kept the vehicle for ten (10) days!!. **The time has come for a replacement/repurchase of this vehicle and, I believe, at this time, this vehicle should be considered for the "LEMON LAW" under all applicable State and Federal laws. I will be sending a separate email with a few pictures of the screen issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11648771

Incident

May 5, 2023

Headunit goes offline blank screen and limits controls back up camera defrost and temperature controls

NHTSA ID

11627102

Incident

Nov 24, 2024

The car slams on the brakes for no reason. phantom braking. i have been tailgated because cars behind me - particularly on tye highway - think i’ve brake checked them (but it was the care slamming on the brakes). the door handles don’t open/deploy reliably. sometimes they work, sometimes they don’t. the touch screens are incredibly dangerous - especially when the system freezes or doesn’t work properly - which is often. there are almost no physical buttons. the system software & touchscreens are VERY glitchy and often doesn’t function properly. touch-sensitive buttons on the steering wheel get activated just from me driving. functions turn on and off just because my hands in on the steering wheel. it’s dangerous. the car had 7 flat tires in 1 year. it’s too heavy for the 21” low profile tires. MBUSA has been made aware of the multitude of problems. The car is constantly at the dealership for warranty repairs. It's a lemon, but MBUSA won’t do anything about it. not until someone gets killed. MBUSA blows me off with every interaction and complaint i make about the quality problems with this car. They don’t care.

NHTSA ID

11614618

Incident

Sep 5, 2024

Camera which provides data to key ADAS features repeatedly malfunctions. Car reports “camera view restricted” rendering many safety features inoperable. It does so repeatedly. Dealer service department says camera cover is malfunctioning and part is on back order. This renders the car unsafe since the various safety features are inoperable and the warning message pops up,so often as to be distracting.

NHTSA ID

11572673

Incident

Feb 12, 2024

While driving on highway car made a complete sudden full stop This has happened twice in last 60 days Thankful car behind was far enough away to avoid a rear ender Second problem is dealer still not addressing fuel pump recall

NHTSA ID

11554973

Incident

Nov 13, 2023

The contact owns a 2022 Mercedes-Benz S500. The contact stated while driving at an undisclosed speed and making a left turn, the Adaptive Braking System inadvertently activated and the vehicle experienced hard braking. There were no objects in the roadway. There were no warning lights illuminated. The contact called the local dealer who scheduled a service appointment however, the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 4,800. The VIN was not available.

NHTSA ID

11486717

Incident

Aug 1, 2022

Mileage

4,800 mi