2000 Mercedes-Benz S Class Owner Complaints

TL* THE CONTACT OWNS A 2000 MERCEDES S430. WHILE DRIVING 65 MPH, THE CONTACT STATED THE INSTRUMENT PANEL BECAME INOPERABLE AND SHE WAS UNABLE TO SEE HOW FAST OR SLOW SHE WAS TRAVELING, HOW MUCH FUEL WAS IN THE VEHICLE, OR HOW MUCH OIL WAS IN THE VEHICLE DUE TO INADEQUATE ILLUMINATION. THE DEALER ADVISED THE CONTACT THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA RECALL 06V028000 ( INTERIOR LIGHTING) AND ADVISED HER TO REPLACE THE ENTIRE INSTRUMENT CLUSTER. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS WAITING FOR A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WAS 98,000.

NHTSA ID

10420733

Incident

Aug 11, 2011

Mileage

98,000 mi

MY 2000 MERCEDES S500 CLUSTER ,BACK LIGHTING , SPEEDOMETER FAILED (UNABLE TO SEE INSTRUMENT CLUSTER) ON APRIL ,3 2011 MILEAGE AT TIME OF DEFECT 24,568 I SAW THAT THERE IS A RECALL FOR MY CAR CONCERNING THE PROBLEM. I CONTACTED THE DEALER AND , I WAS INFORM THAT THE EXTENDED WARRANTY EXPIRED (RECALL). SO I CALLED THE MERCEDES1-800-367-6372 NUMBER THEY INFORMED ME THE SAME I WAS COVERED BUT EXPIRED. SO I CALLED NHTSA 1800 NUMBER THEY INFORMED ME THAT I WOULD STILL BE COVERED BECAUSE THE RECALL TOOK PLACE IN 2006 AND IT IS 10 YEARS BEFORE IT EXPIRES SO UNTIL 2016. SO I WILL APPRECIATE SOME HELP CONCERNING MY PROBLEM. V.I,N [XXX] NHTSA CAMPAIGN ID NUMBER 06V028000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10408760

Incident

Apr 3, 2011

Mileage

24,568 mi

MY 2000 MERCEDES S500 CLUSTER BACK LIGHTING IS GOING IN AND OUT ALSO SPEEDOMETER I SAW THAT THERE IS A RECALL FOR MY CAR CONCERNING THE PROBLEM. I CONTACTED THE DEALER AND WENT IN ON MAY 28 TO SEE THEM PENSKE MERCEDES(626) 859-1200 , I WAS INFORM THAT THE EXTENDED WARRANTY EXPIRED (RECALL). SO I CALLED THE MERCEDES1-800-367-6372 ([XXX], CASE MANAGER) NUMBER THEY INFORMED ME THE SAME I WAS COVERED BUT EXPIRED. SO I CALLED NHTSA 1800 NUMBER THEY INFORMED ME THAT I WOULD STILL BE COVERED BECAUSE THE RECALL TOOK PLACE IN 2006 AND IT IS 10 YEARS BEFORE IT EXPIRES SO UNTIL 2016. SO I WILL APPRECIATE SOME HELP CONCERNING MY PROBLEM. V.I,N [XXX] NHTSA CAMPAIGN ID NUMBER 06V028000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

NHTSA ID

10405368

Incident

May 1, 2011

Mileage

137,437 mi

TL* THE CONTACT OWNS A 2000 MERCEDES BENZ S-500. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE INSTRUMENT PANEL GAUGES BECAME INOPERABLE. THE MANUFACTURER WAS CONTACTED AND STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 06V028000 (INTERIOR LIGHTING) BUT THE CONTACTS VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

NHTSA ID

10396628

Incident

Apr 15, 2011

Mileage

180,000 mi

TL*THE CONTACT OWNS A 2000 MERCEDES BENZ S-500. THE CONTACT NOTICED THE SUSPENSION HAD DROPPED AND WAS NOT POSITIONED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THERE WAS A FRONT SUSPENSION KIT THAT NEEDED TO BE INSTALLED. THE REPAIRS WERE PERFORMED YET THE FAILURE RECURRED WITHIN EIGHTEEN MONTHS. THE DEALER WAS CONTACTED AND ADVISED THAT THE FRONT SUSPENSION WOULD NEED TO BE REPLACED IF THE KIT DID NOT REPAIR THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT SUSPENSION WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V263000 ( SUSPENSION) BUT THE CONTACTS VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ID

10396625

Incident

Nov 1, 2007

Mileage

151,661 mi

THE ACCELERATOR PEDAL ON A 2000 MERCEDES BENZ S500 FAILED AND BECAME STUCK TO THE FLOOR CAUSING THE VEHICLE TO REACH SPEED IN EXCESS OF 100M.P.H. BEFORE THE VEHICLE COULD BE SHUT DOWN BY TURNING OFF THE IGNITION. UPON A MECHANICS INSPECTION, IT WAS FOUND THAT THE MECHANICAL SAFETY DEVICE TO PREVENT THE PEDAL FROM BECOMING STUCK HAD FAILED CAUSING THE PEDAL TO GO TO WIDE OPEN THROTTLE AND BECOME STUCK IN THAT POSITION. *TR

NHTSA ID

10381491

Incident

Feb 8, 2011

Mileage

138,000 mi

THIS COMPLAINT IS RELATED TO CAMPAIGN NO 2006080004, SEPTEMEBER 2006 FOR MERCEDES S500 (MODEL 220), MODEL YEAR 2000. THE INSTRUMENT CLUSTER HAS COMPLETELY FAILED WITH COMPLETE LOSS OF ILLUMINATION, SPEEDOMETER, AND FUEL GAUGE. MY CHASSIS END NUMBER IS A123394 AND THIS DOES NOT FALL WITHIN THE NARROW SERIAL NUMBER RANGE WITHIN THE ORIGINAL RECAL CAMPAIGN. I UNDERSTAND ALL PARTS ARE THE SAME AS THOSE RECALLED AND AND REQUESTING THAT THE SERIAL NUMBER RANGE BE WIDENED. *TR

NHTSA ID

10370851

Incident

Dec 10, 2010

Mileage

33,000 mi

TL*THE CONTACT OWNS A 2000 MERCEDES-BENZ S430. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A SCRAPING NOISE AND NOTICED THAT THE VEHICLE WAS LOWER TO THE GROUND THAN USUAL. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO AN AUTHORIZED DEALER. THE CONTACT WAS INFORMED THAT THE AIRMATIC SUSPENSION SYSTEM HAD ALLOWED THE FRAME TO RUB THE TOP OF THE TIRES. THE VEHICLE WAS REPAIRED. THE FAILURE OCCURRED AGAIN FIVE YEARS LATER. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS BEING REPAIRED AGAIN. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000 AND THE CURRENT MILEAGE WAS 130,038. THE VIN WAS UNAVAILABLE.

NHTSA ID

10367763

Incident

Nov 24, 2005

Mileage

90,000 mi

TL*THE CONTACT OWNS A 2000 MERCEDES BENZ S430. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS TOO BRIGHT. WHILE DRIVING, THE BRIGHTNESS OF THE FUEL GAUGE ADJUSTED ON ITS OWN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS APPROXIMATELY 95,000. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

NHTSA ID

10366557

Incident

Nov 16, 2008

Mileage

75,000 mi

TL*THE CONTACT OWNS A 2000 MERCEDES-BENZ S430. THE CONTACT STATED THAT NHTSA CAMPAIGN ID 00V141000 (EQUIPMENT:ELECTRICAL:AIR CONDITIONER) WAS THE EXACT AND PRECISE PROBLEM THAT HE WAS EXPERIENCING. THE CONTACT SMELLED A BURNING ODOR COMING FROM HIS HEATER BLOWER FOR APPROXIMATELY TWO YEARS. THE DEALER WAS CONTACTED AND INFORMED HIM THAT THE RECALL DID NOT APPLY TO HIS VEHICLE. THE VIN WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID

10365262

Incident

Jan 1, 2008

TL* THE CONTACT OWNS A 2000 MERCEDES BENZ S430. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WITH THE AIR CONDITIONER ACTIVATED WHEN IT STOPPED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY THE BLOWER MOTOR REGULATOR. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V227000 (ELECTRICAL SYSTEM: FUSES AND CIRCUIT BREAKERS) YET THE BLOWER WAS NOT REPAIRED. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN ID NUMBER 00V141000 (EQUIPMENT: ELECTRICAL: AIR CONDITIONER) YET THE DEALER REFUSED THE REPAIR, STATING THAT THE BLOWER REGULATOR WAS NOT A COMPONENT COVERED BY THE RECALL REPAIR. THE BLOWER MOTOR REGULATOR WAS NOT REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 167,789.

NHTSA ID

10355310

Incident

Sep 9, 2010

Mileage

167,789 mi

TL* THE CONTACT OWNS A 2000 MERCEDES BENZ SCLASS. WHILE DRIVING AT APPROXIMATELY 30 MPH THE LIGHTING ON THE INSTRUMENT PANEL BEGAN TO BLINK AND THE LIGHTING WHICH ILLUMINATES THE SPEEDOMETER STOPPED ILLUMINATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED HE WOULD NEED TO HAVE THE INSTRUMENT PANEL REPLACED. HE WAS ALSO INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V028000, INTERIOR LIGHTING. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUES. THE FAILURE AND CURRENT MILEAGES WERE 91,000.

NHTSA ID

10354606

Incident

Sep 2, 2010

Mileage

91,000 mi

TL* THE CONTACT OWNS A 2000 MERCEDES BENZ S430.THE CONTACT STATED THE INSTRUMENT PANEL FAILED. SHE STATED THAT WHEN THE DOOR WAS AJAR AND THE INTERIOR LIGHT WAS ILLUMINATED, SHE COULD NOT SEE THE INSTRUMENT PANEL AT ALL. THE DEALER STATED HE WAS UNABLE TO MAKE REPAIRS BUT DID NOT GIVE AN EXPLANATION AS TO WHY. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 85,000.

NHTSA ID

10351936

Incident

May 23, 2010

Mileage

85,000 mi

TL* THE CONTACT OWNS A 2000 MERCEDES BENZ S-500. THE CONTACT WAS DRIVING 55 MPH WHEN THE ENTIRE INSTRUMENTAL CLUSTER FAILED. THE DEALER ADVISED THAT THE INSTRUMENT PANEL HAD MALFUNCTIONED. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN ID NUMBER: 06V028000 (INTERIOR LIGHTING) BUT WAS ADVISED BY THE DEALER THAT HIS VIN WAS NOT INCLUDED. THERE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 126,416.

NHTSA ID

10351598

Incident

Aug 10, 2010

Mileage

126,416 mi

INSTRUMENT CLUSTER ON 2000 MY MERCEDES BENZ S500 ILLUMINATION FAILED. CANNOT SEE GAUGES NOR ODOMETER. AN OBVIOUS SAFETY HAZARD. BOTH DEALER AND M-B USA DENY COVERAGE UNDER THEIR 10-YEAR WARRANTY EXTENSION FOR THIS SPECIFIC ISSUE. THE CAR WAS PLACED IN SERVICE IN 12/99 AND WAITED FOR 10 YEARS AND 6 MONTHS BEFORE FAILURE. FORMERLY KNOWN FOR DURABILITY AND RELIABILITY OVER MANY YEARS, THE COMPANY IS NOW UNWILLING TO STAND BEHIND THEIR DEFECTIVE PRODUCT. THIS IS A SAFETY ISSUE. WHY WOULD THERE BE ANY TIME LIMIT ON A KNOWN SAFETY FAILURE? *TR

NHTSA ID

10339519

Incident

Jun 18, 2010

Mileage

136,000 mi

THE AIRMATIC SYSTEM ON MY MERCEDES BENZ S-500 HAS FAILED FOR A SECOND TIME. THE CAR-BODY DROPPED AND IS RESTING ON THE TIRES, MAKING IT IMPOSSIBLE TO OPERATE THE VEHICLE. *TR

NHTSA ID

10339212

Incident

Feb 12, 2010

TL* THE CONTACT OWNS A 2000 MERCEDES BENZ S500. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE INSTRUMENT PANEL WAS NOT ILLUMINATED. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V028000 (INTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 112,000.

NHTSA ID

10335298

Incident

Jun 1, 2010

Mileage

112,000 mi

AS I WAS DRIVING MY 2001 MERCEDES BENZ S500. MY AIRMATIC SUSPENSION FAIL AND MY CAR FRONT WENT DOWN AS I WAS DRIVING ON THE FREEWAY. MY TIRES START RUBBING INTO MY WHEEL WELL AND STARTED SMOKING. THE PROBLEM LEFT THE FRONT END DAMAGE. I HAD THE PROBLEM FIX BY A MERCEDES DEALERSHIP. SIX MONTH LATER THE PROBLEM ARISE AGAIN. I DON'T DRIVE THE CAR FOR FEAR THAT I MIGHT GET INTO AN ACCIDENT. *TR

NHTSA ID

10332676

Incident

Dec 10, 2008

Mileage

140,000 mi

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) SEPTEMBER 2009 AIR BLOWER TO HEATER AND AIR CONDITIONING QUIT WORKING. MECHANIC REPLACED FUSE. AIR BLOWER WORKED FOR 2 DAYS. RETURNED NOVEMBER 2009 AND WAS TOLD AIR BLOWER WOULD NEED TO BE REPLACED. FEBRUARY 2010 AUTOMATIC TRUNK LOCKS QUIT WORKING. NOW TRUNK LOCK ONLY WORKS WITH KEY, NO LONGER AUTOMATIC. MARCH 2010 AIR BLOWER REPLACED. WORKED ONE WEEK, THEN BEGAN MALFUNCTIONING UNTIL IT NO LONGER WORKS. MARCH 2010 DASH LIGHTS BEGAN TO FLICKER, THEN ENTIRE DASH WENT OUT. DOOR LOCKS NO LONGER AUTOMATIC, NO INDICATORS FOR SPEEDOMETER, TURN SIGNALS, TEMPERATURE CONTROLS ETC. MECHANIC CHECKED AND REPLACED FUSE. NO RESULTS. MECHANIC INDICATED THAT INSTRUMENT CLUSTER WOULD NEED TO BE REPLACED. INTERNET RESEARCH RESULTED IN IDENTIFYING RECALL OF INSTRUMENT CLUSTER FOR 2000 "S" SERIES, BUT THAT MY VIN #[XXX] IS NOT INCLUDED IN THE RECALL. INTERNET RESEARCH REVEALS THAT ALL THESE MALFUNCTIONS ARE COMMON AMONG THE 2000 "S" SERIES ALONG WITH THE INSTRUMENT CLUSTER MALFUNCTION AND DOES APPEAR TO BE CLOSELY RELATED TO THE INSTRUMENT CLUSTER ISSUE. MECHANIC INDICATED THAT HE HAS REPLACED HUNDREDS OF THE INSTRUMENT CLUSTERS FOR SPECIFICALLY THE "S" SERIES, PRIMARILY YEAR 2000 AND HAS SEEN MANY OF THE ISSUES WITH MY S430 CORRELATING TO THE INSTRUMENT CLUSTER MALFUNCTION. *TR

NHTSA ID

10322512

Incident

Sep 1, 2009

Mileage

199,264 mi

INSTRUMENT CLUSTER WENT DARK WHILE DRIVING MY 2000 MERCEDES S500

NHTSA ID

10320221

Incident

Mar 15, 2010

Mileage

134,500 mi

I'M PROBABLY NOT THE FIRST COMPLAIN ABOUT THIS SUBJECT, AS A SIMPLE SEARCH ON WWW.GOOGLE.COM WOULD REVEAL THAT THIS PROBLEM IS NATION WIDE. I OWN A 2000 S-CLASS MERCEDES-BENZ (W220 CHASIS), AND I TOO GOT SOME AROMATIC (AIR SUSPENTION) PROBLEM. WHILE I WAS DRIVING ON A SIDE STREET, MY VEHICLE DISPLAYED A WARNING SIGN SAYING "AROMATIC STOP VEHICLE TOO LOW". I BEGAN TO PULL OVER TOWARD THE SIDE OF THE STREET BY SLIGHTLY TURNING THE WHEEL TO THE RIGHT, WHEN I NOTICED THAT THE CAR WAS SHAKING FROM THE FRICTION OF THE WHEEL RUBBING AGAINST THE BUMPER (OR FENDER). I DID NOT NOTICE ANY VISIBLE DAMAGE TO MY VEHICLE OTHER THAT THE CAR WAS SITTING SO LOW THAT A GOOD FIVE INCHES FROM THE TOP OF THE TIRE WAS INSIDE THE FENDER. IT WAS THEN THAT I REALIZED WHERE THE NOISE AND VIBRATION CAME FROM. THE SPEED THAT I WAS TRAVELING WHEN THIS HAPPENED WAS 20MPH. I CAN NOT IMAGINE WHAT WOULD HAPPEN IF THE TRAVEL SPEED WOULD BE OVER 55MPH (A VERY COMMON SPEED FOR FREEWAY DRIVING IN THE CITY), WHAT ABOUT OVER 70MPH IN RURAL AREAS. SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE SOMEBODY GETS HURT (HOPEFULLY NOT ALREADY). IF A MOVING PART COMES TO CONTACT WITH A NON MOVING ON AT HIGH SPEEDS, THE CONSEQUENCE COULD BE LETHAL. ACCORDING TO MY REASERCH, ALL THE W220 CHASIS MERCEDES-BENZ HAVE THIS "AROMATIC SUSPENSION" PROBLEM, ALL THE MECHANICS ALSO AGREE WITH THAT STATEMENT. PLEASE INVESTIGATE FOR A POSSIBILITY FOR A RECALL BEFORE IT'S TO LATE. THANK YOU. *CW

NHTSA ID

10303020

Incident

Jan 27, 2010

Mileage

84,000 mi

TL*THE CONTACT OWNS A 2000 MERCEDES BENZ S430. THE CONTACT STATED THAT THE DASHBOARD BECAME SO HOT THAT IT WAS DIFFICULT TO TOUCH. THE FOLLOWING DAY, THE BLOWER MOTOR IN THE VEHICLE STOPPED WORKING WHEN THE DRIVER ATTEMPTED TO ACTIVATE THE AIR CONDITIONER. THE MANUFACTURER STATED THAT THE PREVIOUS OWNER HAD THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 00V141000 (EQUIPMENT:ELECTRICAL:AIR CONDITIONER) IN FEBRUARY OF 2005; THEREFORE, THEY WERE NOT RESPONSIBLE FOR THE REPAIR. THE CONTACT BELIEVES THAT THE RECALL SHOULD STILL BE VALID BECAUSE THE FAILURE HAS RECURRED. THE CURRENT AND FAILURE MILEAGES WERE 112,000. THE CONSUMER BELIEVED THE REPAIR WAS DONE INCORRECTLY OR DONE WITH FAULTY PARTS. UPDATED 04/28/09.*JB

NHTSA ID

10263883

Incident

Mar 1, 2009

Mileage

112,000 mi

ON FEBRUARY 7 MY WIFE WAS DRIVING OUR 2000 S430 MB SEDAN AND HIT A CURB ON THE DRIVERS SIDE. ALL THE SIDE AIRBAGS DEPLOYED. THE DAMAGED ESTIMATED WAS OVER $6000.00. MY REPAIR SHOP, MASTERCRAFTERS INC. AT 7406-08 WESTMORE RD. IN ROCKVILLE, MD NOTED THAT THERE WAS NO OTHER DAMAGES TO THE CAR. THERE WAS NO SUSPENSION,FRAME OR FRONT END DAMAGE. MR. KEN MORAN , THE OWNER SAID THAT FOR THE AIRBAG TO DEPLOY WITHOUT ANY OTHER DAMAGE WAS EXTREMELY UNUSUAL AND FELT THAT THIS WAS AN INSTANCE OF A PROBABLE DEFECTIVE SENSOR OR OTHER AIRBAG COMPONENT FAILURE. I AM NOTIFYING MERCEDES BENZ OF THIS OCCURRENCE, SINCE I FEEL THAT THIS AIRBAG DEPLOYMENT WAS A VERY DANGEROUS SITUATION AND COULD HAVE RESULTED IN A SERIOUS ACCIDENT. THIS EVENT WILL SURELY CAUSE MY INSURANCE RATES TO GO UP AS WELL. A COPY OF THIS COMPLAINT WILL BE SENT TO USSA, MY INSURER, AND TO MERCEDES BENZ OF NORTH AMERICA. *TR

NHTSA ID

10261621

Incident

Feb 7, 2009

Mileage

53,371 mi

TL*THE CONTACT OWNS A 2000 MERCEDES BENZ S500. THE CONTACT STATED THAT THE VEHICLE WOULD RIDE VERY LOW ON A CONSTANT BASIS. THE AIR SUSPENSION INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. HE NOTICED THAT THE INDICATOR WOULD ILLUMINATE AND REMAIN LIT IMMEDIATELY AFTER THE VEHICLE WAS STARTED. THE VEHICLE WOULD LIFT UP AND THE CONTACT NOTICED A LEAK IN THE AIR SUSPENSION SYSTEM, WHICH CAUSED THE VEHICLE TO DECREASE IN HEIGHT. THE DEALER AND MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE ISSUE AND OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000 AND FAILURE MILEAGE WAS APPROXIMATELY 56,000.

NHTSA ID

10257424

Incident

Feb 5, 2008

Mileage

56,000 mi

A SIMPLE TRAFFIC ACCIDENT WHICH LED TO AIR BAG EXPLODED, AND INJURING MY DAUGHTER IN THE RIGHT EYE, AND LOSS OF VISION, BECAUSE THE DRIVER'S SIDE AIR BAG HAS SHARP EDGES WITH THE STITCH ON THE SURFACE OF THIS TO BEAT TOUCHING THE PASSENGER AND HIS FACE. *TR

NHTSA ID

10255150

Incident

Aug 25, 2008

Mileage

110,000 mi