RoadVitals

2012 Mercedes-Benz S350 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Nov 21, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 3, 2015

What this page shows

Our database holds 7 NHTSA owner-reported complaints for the 2012 Mercedes-Benz S350. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–7 of 7

Engine
Filed Nov 21, 2019

ENGINE HAS OIL LEAK SIMILAR TO MANY 2011-2012 DIESEL MODEL.

NHTSA ID
11281615
Incident
Jun 1, 2019
Mileage
70,000 mi
EnginePowertrain (other)
Filed Nov 28, 2016

I DID SOME RESEARCH ON MERCEDES 3.0L DIESEL MOTORS AND THERE SEEMS TO BE AN ISSUE WITH THE SEAL FAILING ABOUT 50,000 MILES CAUSING THE MOTOR TO LEAK OIL AND THE SEAL AS WELL AS THE OIL COOLER NEED TO BE REPLACED. IT IS SUCH A COMMON PROBLEM ON THE 3.0L DIESEL ENGINES THAT WHEN YOU CALL ANY REPAIR SHOP THE FIRST THING THEY ASK IS IF THE CAR IS A DIESEL. ALSO THE SEAL REPLACEMENT IS ALL OVER THE MERCEDES BLOGS SAYING THE SAME ISSUE ON THE 3.0L DIESELS. THOUGHT IT MIGHT BE SOMETHING TO LOOK INTO AS IT IS AN ENGINE SEAL PROBLEM AND IS OCCURRING CONSISTENTLY IN ALL THE 3.0L DIESELS IN THE S CLASS, E CLASS, ML CLASS, G CLASS. ALL MODELS THAT MERCEDES SOLD THE 3.0L ENGINE IN THE US.

NHTSA ID
10928395
Incident
Nov 23, 2016
Mileage
54,500 mi
Driver assistanceFuel system
Filed Nov 16, 2016

"TAKATA RECALL" THE VEHICLE SLIPS INTO A LIMP MODE WHILE DRIVING. THIS HAVE HAPPENED SEVERAL TIMES. I'M TAKING IT TO THE MB DEALER THIS WEEKEND. 11/16/2016. 57KMILES

NHTSA ID
10926405
Incident
Aug 26, 2016
Mileage
57,000 mi
Fuel system
Filed Aug 30, 2016

VEHICLE ENTERED LIMP HOME MODE WHILE ENTERING INTERSECTION. DEALERSHIP SAID CODES DID NOT INDICATE AN ISSUE AND COULD NOT REPRODUCE PROBLEM. ONLY ACTIONS TAKEN WAS A COMPUTER TEST AND ROAD TEST. AFTER LEAVING THE DEALER, THE VEHICLE ENTERED THE LIMP HOME MODE AGAIN THIS TIME ON THE HIGHWAY. DEALER THEN REPLACED TWO SENSORS AT THE TURBO. AFTER RETURNING THE VEHICLE TO ME, IT ENTERED THE LIMP HOME MODE AGAIN, ALSO WHILE DRIVING ON THE HIGHWAY. THIS TIME, DEALER REPLACED THE TURBO WHEN IT WAS BROUGHT BACK IN FOR REPAIR. THE VEHICLE STILL ENTERED THE LIMP HOME MODE AFTER THIS REPAIR. SO THE DEALER HAS ALSO REPLACED THE CATALYTIC CONVERTER. PROBLEM STILL PERSISTED AND CAUSED A HOSE TO RUPTURE. THIS WAS REPLACED AND THE PROBLEM STILL PERSISTS AFTER A MONTH OF TROUBLESHOOTING AND PARTS REPLACING.

NHTSA ID
10899403
Incident
Jul 22, 2016
Mileage
61,750 mi
Powertrain (other)
Filed Mar 30, 2016

WHILE DRIVING AT FREEWAY SPEEDS CAR WENT INTO LIMP MODE. ENGINE RMP WERE LIMITED TO 1500RPM AND SPEED DROPPED TO 25MPH.THIS HAPPENED 3 TIMES DURING WEEK OF 3/14/16 AND AGAIN ON 3/22/16. HAD TO MAKE DEFENSIVE EMERGENCY MANEUVER TO STEER THE CAR AWAY FROM THE TRAFFIC LANES AND STOP ON THE SIDE OF THE FREEWAY. WAS ALMOST REAR ENDED BY A SEMI. CAR HAD TO BE TURNED OFF AND RESTARTED TO COME BACK TO NORMAL DRIVING MODE. CAR WAS TAKEN TO MERCEDES DEALER AND IT WAS DIAGNOSED TO BE A BAD TORQUE CONVERTER CAUSING THIS LIMP MODE. DEALER REPAIRED THE CAR BY REPLACING THE TORQUE CONVERTER. THERE WAS NO CHECK ENGINE LIGHT. WHEN THE DEALER HOOKED UP THEIR COMPUTER THERE WERE CODES FOR BAD TORQUE CONVERTER.

NHTSA ID
10852448
Incident
Mar 22, 2016
Mileage
52,000 mi
Driver assistanceEngine
Filed Apr 21, 2015

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ S350. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT THEN COASTED OVER TO THE EMERGENCY LANE AND THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE SIDE CHARGE AIR HOSE INTO THE THROTTLE ACTUATOR WAS TORN AND CAUSED THE LOSS OF HOSE PRESSURE. BOTH THE LEFT AND RIGHT HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA ID
10712016
Incident
Apr 1, 2015
Mileage
50,000 mi
Filed Apr 3, 2015

WHEN I CLOSED THE HOOD, A SECTION OF THE RADIATOR GRILL BROKE. *TR

NHTSA ID
10703516
Incident
Mar 14, 2015
Mileage
25,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .