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2012 Mercedes-Benz S350 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Nov 21, 2019
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Mercedes-Benz S350, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine333.3%
  • Driver assistance222.2%
  • Fuel system222.2%
  • Powertrain (other)222.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

3
reports

From owner reports, verbatim

ENGINE HAS OIL LEAK SIMILAR TO MANY 2011-2012 DIESEL MODEL.

NHTSA ID 11281615 · filed Nov 21, 2019

I DID SOME RESEARCH ON MERCEDES 3.0L DIESEL MOTORS AND THERE SEEMS TO BE AN ISSUE WITH THE SEAL FAILING ABOUT 50,000 MILES CAUSING THE MOTOR TO LEAK OIL AND THE SEAL AS WELL AS THE OIL COOLER NEED TO BE REPLACED. IT IS SUCH A COMMON PROBLEM ON THE 3.0L DIESEL ENGINES THAT WHEN YOU CALL ANY REPAIR SHOP THE FIRST THING THEY ASK IS IF THE CAR IS A DIESEL. ALSO THE SEAL REPLACEMENT IS ALL OVER THE MERCEDES BLOGS SAYING THE SAME ISSUE ON THE 3.0L DIESELS. THOUGHT IT MIGHT BE SOMETHING TO LOOK INTO AS IT IS AN ENGINE SEAL PROBLEM AND IS OCCURRING CONSISTENTLY IN ALL THE 3.0L DIESELS IN THE S CLASS, E CLASS, ML CLASS, G CLASS. ALL MODELS THAT MERCEDES SOLD THE 3.0L ENGINE IN THE US.

NHTSA ID 10928395 · filed Nov 28, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

"TAKATA RECALL" THE VEHICLE SLIPS INTO A LIMP MODE WHILE DRIVING. THIS HAVE HAPPENED SEVERAL TIMES. I'M TAKING IT TO THE MB DEALER THIS WEEKEND. 11/16/2016. 57KMILES

NHTSA ID 10926405 · filed Nov 16, 2016

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ S350. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT THEN COASTED OVER TO THE EMERGENCY LANE AND THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE SIDE CHARGE AIR HOSE INTO THE THROTTLE ACTUATOR WAS TORN AND CAUSED THE LOSS OF HOSE PRESSURE. BOTH THE LEFT AND RIGHT HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA ID 10712016 · filed Apr 21, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

"TAKATA RECALL" THE VEHICLE SLIPS INTO A LIMP MODE WHILE DRIVING. THIS HAVE HAPPENED SEVERAL TIMES. I'M TAKING IT TO THE MB DEALER THIS WEEKEND. 11/16/2016. 57KMILES

NHTSA ID 10926405 · filed Nov 16, 2016

VEHICLE ENTERED LIMP HOME MODE WHILE ENTERING INTERSECTION. DEALERSHIP SAID CODES DID NOT INDICATE AN ISSUE AND COULD NOT REPRODUCE PROBLEM. ONLY ACTIONS TAKEN WAS A COMPUTER TEST AND ROAD TEST. AFTER LEAVING THE DEALER, THE VEHICLE ENTERED THE LIMP HOME MODE AGAIN THIS TIME ON THE HIGHWAY. DEALER THEN REPLACED TWO SENSORS AT THE TURBO. AFTER RETURNING THE VEHICLE TO ME, IT ENTERED THE LIMP HOME MODE AGAIN, ALSO WHILE DRIVING ON THE HIGHWAY. THIS TIME, DEALER REPLACED THE TURBO WHEN IT WAS BROUGHT BACK IN FOR REPAIR. THE VEHICLE STILL ENTERED THE LIMP HOME MODE AFTER THIS REPAIR. SO THE DEALER HAS ALSO REPLACED THE CATALYTIC CONVERTER. PROBLEM STILL PERSISTED AND CAUSED A HOSE TO RUPTURE. THIS WAS REPLACED AND THE PROBLEM STILL PERSISTS AFTER A MONTH OF TROUBLESHOOTING AND PARTS REPLACING.

NHTSA ID 10899403 · filed Aug 30, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

I DID SOME RESEARCH ON MERCEDES 3.0L DIESEL MOTORS AND THERE SEEMS TO BE AN ISSUE WITH THE SEAL FAILING ABOUT 50,000 MILES CAUSING THE MOTOR TO LEAK OIL AND THE SEAL AS WELL AS THE OIL COOLER NEED TO BE REPLACED. IT IS SUCH A COMMON PROBLEM ON THE 3.0L DIESEL ENGINES THAT WHEN YOU CALL ANY REPAIR SHOP THE FIRST THING THEY ASK IS IF THE CAR IS A DIESEL. ALSO THE SEAL REPLACEMENT IS ALL OVER THE MERCEDES BLOGS SAYING THE SAME ISSUE ON THE 3.0L DIESELS. THOUGHT IT MIGHT BE SOMETHING TO LOOK INTO AS IT IS AN ENGINE SEAL PROBLEM AND IS OCCURRING CONSISTENTLY IN ALL THE 3.0L DIESELS IN THE S CLASS, E CLASS, ML CLASS, G CLASS. ALL MODELS THAT MERCEDES SOLD THE 3.0L ENGINE IN THE US.

NHTSA ID 10928395 · filed Nov 28, 2016

WHILE DRIVING AT FREEWAY SPEEDS CAR WENT INTO LIMP MODE. ENGINE RMP WERE LIMITED TO 1500RPM AND SPEED DROPPED TO 25MPH.THIS HAPPENED 3 TIMES DURING WEEK OF 3/14/16 AND AGAIN ON 3/22/16. HAD TO MAKE DEFENSIVE EMERGENCY MANEUVER TO STEER THE CAR AWAY FROM THE TRAFFIC LANES AND STOP ON THE SIDE OF THE FREEWAY. WAS ALMOST REAR ENDED BY A SEMI. CAR HAD TO BE TURNED OFF AND RESTARTED TO COME BACK TO NORMAL DRIVING MODE. CAR WAS TAKEN TO MERCEDES DEALER AND IT WAS DIAGNOSED TO BE A BAD TORQUE CONVERTER CAUSING THIS LIMP MODE. DEALER REPAIRED THE CAR BY REPLACING THE TORQUE CONVERTER. THERE WAS NO CHECK ENGINE LIGHT. WHEN THE DEALER HOOKED UP THEIR COMPUTER THERE WERE CODES FOR BAD TORQUE CONVERTER.

NHTSA ID 10852448 · filed Mar 30, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .