RoadVitals

1999 Mercedes-Benz S420 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Sep 3, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 29, 2001

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 1999 Mercedes-Benz S420. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

ElectricalInterior & seats
Filed Sep 3, 2020

TL* THE CONTACT OWNS A 1999 MERCEDES BENZ S420. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE ELECTRICAL AND VACUUM SYSTEM BECAME INOPERABLE AND HE WAS UNABLE TO OPEN THE DOORS. THE CONTACT STATED THAT HE WAS LOCKED INSIDE THE VEHICLE AND WAS NOT ABLE TO EXIT THE VEHICLE. THE CONTACT STATED THAT HE EXITED THE VEHICLE THROUGH THE PASSENGER'S SIDE WINDOW. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF DANBURY (100 FEDERAL RD, DANBURY, CT 06810) AND WAS DIAGNOSED THAT THE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER THREE TIMES FOR THE SAME FAILURE WHERE THE DEALER HAD REPLACED THE VACUUM PUMP WITH A USED PUMP HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT VEHICLE TRUNK OPENED AND WAS UNABLE TO BE SECURELY SHUT. THE CONTACT TAPED THE TRUNK SHUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.

NHTSA ID
11352984
Incident
Aug 25, 2020
Mileage
121,000 mi
Driver assistanceElectricalSeat belts
Filed Aug 31, 2017

THE AREA THAT HOLDS THE BRAKE LIGHTS KEEPS MELTING I HAVE REPLACED THEM TWICE , SEAT BELTS LAG AND DOT WORK I HAVE HAD SEVERAL PROBLEMS WITH STABILIZATION

NHTSA ID
11020717
Incident
Feb 7, 2012
Mileage
70,000 mi
Electrical
Filed Dec 8, 2007

THE INSTRUMENT CLUSTER HAS ALMOST TOTALLY FAILED CREATING A SEVERE SAFETY HAZARD. THE DEALER STATED VEHICLES WITH THIS PROBLEM ARE BEING RECALLED. HOW DO I RECEIVE A RECALL NOTICE? *TR

NHTSA ID
10211214
Incident
Mar 10, 2006
Mileage
30,000 mi
Airbags
Filed Sep 29, 2001
Crash reported1 injury reported

WHILE DRIVING, CONSUMER WAS BROADSIDED BY ANOTHER VEHICLE, HOWEVER IT WAS NOT STATED EXACTLY WHERE VEHICLE WAS HIT, SUBSEQUENTLY THE AIRBAGS FAILED TO DEPLOY AND CONSUMER SUFFERED SEVERE INJURIES.*JB

NHTSA ID
562887
Incident
Nov 16, 1998

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .