1999 Mercedes-Benz S420 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1999 Mercedes-Benz S420, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical342.9%
- Airbags114.3%
- Driver assistance114.3%
- Interior & seats114.3%
- Seat belts114.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 MERCEDES BENZ S420. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE ELECTRICAL AND VACUUM SYSTEM BECAME INOPERABLE AND HE WAS UNABLE TO OPEN THE DOORS. THE CONTACT STATED THAT HE WAS LOCKED INSIDE THE VEHICLE AND WAS NOT ABLE TO EXIT THE VEHICLE. THE CONTACT STATED THAT HE EXITED THE VEHICLE THROUGH THE PASSENGER'S SIDE WINDOW. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF DANBURY (100 FEDERAL RD, DANBURY, CT 06810) AND WAS DIAGNOSED THAT THE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER THREE TIMES FOR THE SAME FAILURE WHERE THE DEALER HAD REPLACED THE VACUUM PUMP WITH A USED PUMP HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT VEHICLE TRUNK OPENED AND WAS UNABLE TO BE SECURELY SHUT. THE CONTACT TAPED THE TRUNK SHUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.
THE AREA THAT HOLDS THE BRAKE LIGHTS KEEPS MELTING I HAVE REPLACED THEM TWICE , SEAT BELTS LAG AND DOT WORK I HAVE HAD SEVERAL PROBLEMS WITH STABILIZATION
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
WHILE DRIVING, CONSUMER WAS BROADSIDED BY ANOTHER VEHICLE, HOWEVER IT WAS NOT STATED EXACTLY WHERE VEHICLE WAS HIT, SUBSEQUENTLY THE AIRBAGS FAILED TO DEPLOY AND CONSUMER SUFFERED SEVERE INJURIES.*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
THE AREA THAT HOLDS THE BRAKE LIGHTS KEEPS MELTING I HAVE REPLACED THEM TWICE , SEAT BELTS LAG AND DOT WORK I HAVE HAD SEVERAL PROBLEMS WITH STABILIZATION
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 MERCEDES BENZ S420. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE ELECTRICAL AND VACUUM SYSTEM BECAME INOPERABLE AND HE WAS UNABLE TO OPEN THE DOORS. THE CONTACT STATED THAT HE WAS LOCKED INSIDE THE VEHICLE AND WAS NOT ABLE TO EXIT THE VEHICLE. THE CONTACT STATED THAT HE EXITED THE VEHICLE THROUGH THE PASSENGER'S SIDE WINDOW. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF DANBURY (100 FEDERAL RD, DANBURY, CT 06810) AND WAS DIAGNOSED THAT THE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER THREE TIMES FOR THE SAME FAILURE WHERE THE DEALER HAD REPLACED THE VACUUM PUMP WITH A USED PUMP HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT VEHICLE TRUNK OPENED AND WAS UNABLE TO BE SECURELY SHUT. THE CONTACT TAPED THE TRUNK SHUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
THE AREA THAT HOLDS THE BRAKE LIGHTS KEEPS MELTING I HAVE REPLACED THEM TWICE , SEAT BELTS LAG AND DOT WORK I HAVE HAD SEVERAL PROBLEMS WITH STABILIZATION
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .