Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2001 Mercedes-Benz S430 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
2001 WAS WHEN THE AIRMATICS FIRST CAME OUT MERCEDES PERFECTED IN 2002 THERE WAS A RECALL BUT I DID NOT GET THE LETTER TIL AFTER THE DATE AND MERCEDES WOULDN'T HONOR IT I PURCHASED THIS CAR AND IT'S BROKEN SUCH A WASTE THE AIRMATICS WON'T GO UP IT'S SLAMMED LOW WE'LL NEED TO TOW IT W THE BIG TOW TRUCK BECAUSE IT'S TOO LOW IT'LL SCRATCH
JANUARY 30, 2015, I NOTICED MY CAR SITTING ON THE GROUND. I STARTED THE CAR, RAISED THE AIRMATICS UP, PULLED OUT MY DRIVEWAY, STOPPED AT THE STOP SIGN AND MY CAR LOWERED AND SHUT OFF. I REPEAT BY TURNING THE CAR BACK ON AND RAISING THE CAR BACK UP. ON MY WAY HOME I RECEIVED AN EMERGENCY CALL STATED MY COUSIN WAS ABOUT TO BE JUMPED AND TO COME TO THEIR BUS STOP. I ASKED MY FAMILY, "WHERE ARE YOU?" WHEN I ARRIVED AROUND THE CORNER, MY CAR BEGAN LOWERING WHILE DRIVING, I CAME OVER THE HILL AND WAS SHOCKED THAT TRAFFIC WAS COMPLETELY IMPEDED AS MY CAR BEGAN SLIDING DOWN THE HILL. I HAD LESS THAN SECONDS TO RESPOND AND SWERVED TOWARDS AND OPEN FIELD. FOUR YOUTH AND ONE ADULT CAME IN CONTACT WITH MY CAR. I WAS SHACKING, IN SHOCK AS I THOUGHT I HIT MY OWN DAUGHTER. I CALLED 911, TOOK TOXICOLOGY TEST AND WAS CHARGED WITH FOUR COUNTS OF AGGRAVATED BATTERY. MY INSURANCE SAID IT WAS AN ACCIDENT AND SETTLED ALL CLAIMS WITH THE INJURED PARTIES. I KNEW MY PROBLEM WAS THE BRAKES OR SUSPENSION AS THE POLICE TAMPERED WITH EVIDENCE, PLANTED DIRT AND LIED THAT THERE WERE SKID MARKS WHEN THE PHOTOS SHOWED NONE. I HAD FOUR BUSINESSES AND LOSS EVERYTHING BEHIND THIS CAR ACCIDENT. THIS STORY HIT NATIONAL NEWS AS THE TRUTH WAS NEVER TOLD TO THE PUBLIC. PLEASE, STAY ON TOP OF THIS ISSUE PERTAINING TO THE SUSPENSION PROBLEMS. I CONTINUED REQUESTING FOR THEM TO FIX MY CAR AND HAVE RECEIPTS TO PROVE IT. IT WAS TEMPORARILY REPAIRED BUT NENES COMPLETELY FIXED. IF I HAD KNOWN THE SUSPENSION COULD RESULT TO AN ACCIDENT I WOULD NOT HAVE PURCHASE THIS CAR. I DROVE MY CHILDREN AROUND IN THIS UNSAFE CAR AND IT HURT OTHERS IN THE PROCESS. PLEASE DO NOT ALLOW THIS TO HAPPEN TO ANYONE ELSE.
TL*THE CONTACT OWNS A 2001 MERCEDES BENZ S430. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT END OF THE VEHICLE DROPPED DOWN ONTO THE TIRES. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 100,000. UPDATED 01/28/11 *BF UPDATED 03/22/11
AIRMATIC SUSPENSION FAILURE IN MERCEDES BENZ S430. *TR
VEHICLE INSTRUMENT CLUSTER PANEL HAS FAILED. NO LIGHTS OR INSTRUMENT INDICATORS FUNCTION. ALL LIGHTS WITH IN THE PANEL DO NOT OPERATE. ALSO SUSPENSION OF VEHICLE FAILING. AFFECTED BY WEATHER. COLD WEATHER AFFECTS VEHICLE NOT ALLOWING RISE OF CAR. *TR
MY WIFE WAS DRIVING OUR MERCEDES 2001 S430 AND THE FRONT SUSPENSION DROPPED ALL OF A SUDDEN ON A BACK ROAD IN THE MIDDLE OF NOWHERE. FIRST IT HAD DROPPED SO LOW IT PREVENTED STEERING AND WAS DIFFICULT TO PUT VEHICLE ON THE SHOULDER WITHOUT DAMAGING CAR. THEN WE HAD THREE TOWING COMPANIES WHICH WOULD NOT TOW THE VEHICLE BECAUSE OF LIABILITY TO FRONT END DAMAGE. I CHANGED THE RELAY THROUGH RESEARCH AND WAS ABLE TO GET IT UP ENOUGH TO BE TOWED. TAKE INTO CONSIDERATION THIS WAS TAKEN FOUR DAYS TO EXECUTE. THEN I HAVE NEVER BEEN SO HAPPY TO HAVE A VEHICLE TOWED IN MY LIFE. THEN BY THAT TIME I NEW THE STRUT TOPS HAVE BEEN AN ONGOING ISSUE WITH THE W220 MB. I HAD CONVEYED THAT TO THE NEWMARKET, ONTARIO. CANADA DEALERSHIP. BUT THEY STILL HAD TO DO DIAGNOSTICS AND FOR THAT FEE THEY CAME UP WITH REPLACING THE FRONT TOP STRUTS. WHICH THEY HAVE A NEW REBUILD KIT FOR. THE TOTAL SO FAR 760.00 THEN THEY CALL ME BACK AND THEY COULD NOT ADJUST THE LEVEL AND HAD TO DIAGNOSE THAT. ANOTHER CHARGE AND ENDED UP WITH A CORRODED WIRE. OUT THE DOOR BOXING DAY 1290.00. TWO WEEKS LATER SAME PROBLEM. THEY HAD TOLD ME IT WAS COMMON FOR THE SUSPENSION TO DROP IN COLD WEATHER. AND IT HAS BEEN A PROBLEM ON AND OFF SINCE THEN. I AM AFRAID TO TAKE THIS IN BUT I AM EVEN MORE AFRAID TO HAVE THIS HAPPEN AT 120KM HR. *TR
CONSUMER OF A 2001 S430 V FAULTY SUNROOF, LED SIDE MIRRORS, AND TURN SIGNALS. CUSTOMER STATES THE VEHICLE HAS COST HIM A LOT OF MONEY TO REPAIR AND WOULD LIKE IT TO BE FIXED AND BE REPAID IN SOMEWAY. **NAR**KB THE CONSUMER STATED THE VEHICLE HAS HAD NUMEROUS PROBLEMS SUCH AS PERSISTENT TAIL LIGHT AND HEAD LIGHT ASSEMBLY FAILURES, ENGINE, FUEL, ACCELERATOR PEDAL ASSEMBLY, ALTERNATOR, BATTERY, INSTRUMENT CLUSTER, VACUUM DOOR PUMP, ELECTRICAL, FRONT SUSPENSION FAILURES SUCH AS THE AIRMATIC SHOCKS, THE THRUST ARMS, BALL JOINTS AND THE AIRMATIC PUMP/RELAY. THE TRANSMISSION SEALS LEAKED, THE WASHER FLUID HOSE HAD TO BE REPLACED, THE BLOWER MOTOR HARNESS, FAN BELT, DIMMER SWITCH, TRUNK SPRINGS WERE ALL REPLACED. THE PLASTIC TRIM ON THE FRONT SEAT WAS REPLACED DUE TO CRACKING. THE FRONT DOOR SILL STRIP COVER WAS REPLACED. THE THRESHOLD BELLOWS WERE COMING APART, THE SIDE MARKER LIGHT WAS REPLACED. *JB
VEHICLE WILL START TO SHAKE WHEN TRAVELING AT 50 MPH AND HIGHER. ENTIRE VEHICLE WILL SHAKE, NOT JUST THE STEERING. CONTACTED DEALER, AND DEALER REPLACED THE DRIVESHAFT, BUT THE PROBLEM STILL OCCURRING. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .