RoadVitals

2015 Mercedes-Benz S550E Recalls

Safety recall campaigns filed with NHTSA that cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Newest Dec 15, 2023
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
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Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Recall campaigns

4 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

23V854000

STRUCTURE:BODY:ROOF AND PILLARS

Dec 15, 2023
2,976 units potentially affected
The defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
The risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
The remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Mercedes-Benz USA, LLCView on NHTSA.gov
19V787000

COMMUNICATION

Nov 1, 2019
24,226 units potentially affected
The defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
The risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
The remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Mercedes-Benz USA, LLC.Manufacturer number 2019120008View on NHTSA.gov
15V796000

ELECTRICAL SYSTEM; HYBRID PROPULSION SYSTEM

Nov 24, 2015
52 units potentially affected
The defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 Hybrid vehicles manufactured April 24, 2015, to June 12, 2015. The affected vehicles are equipped with a high voltage onboard charger that may not have been built to specification, and as a result, the charging function for an external charging cable might not function and the onboard charger may incorrectly detect a charging cable, even while the vehicle is being driven.
The risk: If the charging cable is incorrectly detected and the vehicle is stopped or moving at a very slow speed, the vehicle may unexpectedly shift to park, increasing the risk of a crash.
The remedy: MBUSA will notify owners, and dealers will replace the onboard charger, free of charge. The recall began on January 27, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Mercedes-Benz USA, LLC.Manufacturer number 2015120002View on NHTSA.gov
15V647000

FUEL SYSTEM, GASOLINE:DELIVERY

Oct 13, 2015
4 units potentially affected
The defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 Hybrid vehicles manufactured May 13, 2013 to April 22, 2015. In the affected vehicles, after driving in electric mode, the fuel pump output may be insufficient to restart the gasoline engine and the vehicle will stall.
The risk: A vehicle stall increases the risk of a crash.
The remedy: MBUSA will notify owners, and dealers will update the fuel system control unit software, free of charge. The recall is expected to begin in November 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372.
Mercedes-Benz USA, LLC.Manufacturer number 2015100004View on NHTSA.gov

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Elsewhere on this vehicle

Data sources